VERIZON

Phone Service - Cellular, TV Service - Cable, Internet Service,

Reviews

3.914 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
57%
4
7%
3
14%
2
14%
1
7%


Rating CategoryRating out of 5
quality
3.9
value
3.0
professionalism
4.1
responsiveness
3.4
punctuality
4.3
Showing 1-14 of 14 reviews

Kim T.
04/2016
5.0
cell phone service
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Louanne Z.
03/2016
5.0
cell phone service
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Alfred J.
03/2016
5.0
cell phone service
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

ernest A.
09/2015
4.0
cell phone service
  + -1 more
unknown
Description of Work: Home internet
Rating CategoryRating out of 5
Yes, I recommend this pro

William W.
09/2015
5.0
cell phone service
  + -1 more
unknown
Description of Work: Mobile
Rating CategoryRating out of 5
Yes, I recommend this pro

Susanne I.
08/2015
2.0
landline phone service
  + -1 more
I don't have to contact them. I hardly ever use that phone. It's for emergencies. I just don't like them. They're punctual and professional.
Description of Work: We have Verizon for landline.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Margarita M.
05/2015
2.0
cable tv service, cell phone service, landline phone service, internet service
  + 2 more
They are not going to restore files in my country. We have the basic service and its very expensive but they don't provide me with everything that I need. we use them for TV and satellite services, they're paired with a service that provides a dish. The package we have we have a monthly package, TV telephone and wireless.
Description of Work: I am currently with Verizon, I don't know what I said last time but they have services everywhere but not in the little places. We have a monthly contract with them.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
2.0

$330

Noreen S.
02/2014
5.0
internet service, cable tv service, cell phone service
  + 1 more
My experience with them was fine.
Description of Work: I got a cellphone from Verizon.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barry N.
08/2013
5.0
internet service, cable tv service, cell phone service
  + 1 more
I'm happy with them. I have unlimited text, internet and phone service. It downloads pretty fast. I have basic channels for my TV but I pay a little basic extended fee. Their price is reasonable. I don't have any complaints about them.
Description of Work: Verizon is my internet, cellular and TV service provider. I pay $150 for all the services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Tara D.
07/2013
3.0
internet service, cell phone service
  + 0 more
My husband handles the internet and billing. I really don't download any apps. We don't have unlimited text, we don't do text. I think we had a deal with my husband's employer. I don't really know how they compare with the others according to price so I don't really have an opinion on that. We've had a lot of issues with them. We didn't have a service for a week. If I had a choice and we weren't in a contract, I would dump them immediately.
Description of Work: I have a cellphone provider and internet service which is Verizon.

Rating CategoryRating out of 5
quality
4.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0


Patricia C.
03/2013
5.0
cable tv service, landline phone service
  + 0 more
The thing I like most about them is that, we have severe weather, either a hurricane or a bad blizzard, and we never lose our cable power, whereas other local cable providers do. The price is pretty comparable; it is expensive though.
Description of Work: We use Verizon for cable TV and phone.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Catherine P.
08/2012
5.0
cell phone service
  + -1 more
I like them because of their prices but their customer is interesting.
Description of Work: I use the services of Verizon for my cell phone. The last time I had an interaction with them was for changing a plan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$150

Margarita M.
07/2012
3.0
cable tv service
  + -1 more
I would not recommend them to anybody. I will continue to use them for the time being. They do not have Fios in my area but I am paying Fios prices for worst quality service. It is crooked what they are doing. Their prices are too high. They do know what they are doing when they come for service.
Description of Work: I use Verizon for my cable TV. I last had a problem with a new TV and getting it set up but it had nothing to do with Verizon. I called them out to check something. There was basically no service done.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0

Yes, I recommend this pro

CLIFFORD B.
07/2006
1.0
cell phone service
  + -1 more
I never made these call and now my phone bill is over $1000, verizon took off the money that pertained to the phone booth. None of the overseas charges were taken off and I still have a bill over $1000 for calls that I did not make and they will not take them off. Not to mention that I cannot afford to pay the bill. The farthest I have ever called is North Carolina.
Description of Work: I was in the hospital and when I got home from the hospital there were mysterious charges to my phone bill with calls to long distance countries and some that were made from a phone booth.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
4.0
responsiveness
1.0

$1,300

    Contact information

    117 PROVIDENCE PLACE MALL, Providence, RI 02903


    Service hours

    Sunday:
    11:00 AM - 7:00 PM
    Friday:
    10:00 AM - 10:00 PM
    Saturday:
    10:00 AM - 10:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Phone Service - Cellular,
    TV Service - Cable,
    Internet Service,
    Phone Service - Landline

    FAQ

    VERIZON is currently rated 3.9 overall out of 5.

    Sunday: 11:00 AM - 7:00 PM

    Friday: 10:00 AM - 10:00 PM

    Saturday: 10:00 AM - 10:00 PM

    No, VERIZON does not offer free project estimates.
    No, VERIZON does not offer eco-friendly accreditations.
    No, VERIZON does not offer a senior discount.
    No, VERIZON does not offer emergency services.
    No, VERIZON does not offer warranties.

    Contact information

    117 PROVIDENCE PLACE MALL, Providence, RI 02903


    Service hours

    Sunday:
    11:00 AM - 7:00 PM
    Friday:
    10:00 AM - 10:00 PM
    Saturday:
    10:00 AM - 10:00 PM