Kenia has been cleaning our home on the East Side of Providence for over 10 years. She—and the women who work with her—are simply the best. They are thorough, conscientious, careful, and respectful. And when friends come over, they always ask how I keep the house so clean! I *completely* trust Kenia and the women who work with her—she has the code to our house and she has often cleaned our home when we are not here. She's also extremely personable and great at keeping an open communication with her clients so she can address any concerns. I've even recommended her to numerous friends over the years, and they have always been equally pleased with her work.
Description of Work: housecleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Samantha C.
10/2021
2.0
house cleaning
+ -1 more
The cleaner did a good job initially (hired her for 10 months). Over time the quality of work declined. Kenia also started bringing strangers into my home (we agreed on a 2 person team, she brought 3 people 1x due to shoulder injury, and when I returned to work suddenly there were always 3). My main concern was when products began going missing from my home. I don’t want someone in my home who I cannot trust. Good quality of clean, but concerning related to character.
Description of Work: Bi-weekly housecleaning
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
1.0
responsiveness
4.0
punctuality
5.0
$140
Response from Kenia's Cleaning LLC
[Member Name Removed], thank you for sharing your feedback. I am very sorry your experience didn’t match our expectations. Yes, our initial agreement was for a 2-person team to clean your house. I communicated with you and let you know that due to my shoulder injury moving forward I would need to bring in a third employee until I am fully recovered. This is something you agreed on and they are not strangers they are my employees. In your review you stated you were concerned about products that went missing from your home. Every house I clean is different and depending on the customers needs, we either clean with products they provide due to their preferences or we use products we bring ourselves. My team and I never use products without the customer's permission. We pride ourselves on providing top-quality services, reliability, and honesty. I am unaware of any missing products from your home. You communicated with me that you felt my team used your products to clean instead of using the products we bring ourselves. You then texted me pictures of each product showing half-filled bottles. Although I was very doubtful my team would use any of your products, let alone take them, I replaced, every product you texted me a picture of, out-of-pocket as a courtesy to you. It’s unfortunate things ended the way they did. Thanks and Good Luck.
Frances M.
03/2020
5.0
house cleaning
+ -1 more
It's been very good. I've been using them for years. They do a good job.
Description of Work: Housecleaning
Rating Category
Rating out of 5
Yes, I recommend this pro
Pavel R.
08/2018
5.0
house cleaning
+ -1 more
Kenya has been keeping our apartment in Somerville cleaned for the 3 years we lived there. Have never had an issue with it and have always been happy with it. Whenever we needed anything specific done, such as cleaning out the fridge, wash windows, clean deck, she would alway take care of it during the bi-weekly cleaning apartments. Would be happy to recommend her services to anyone looking for a cleaning service.
Description of Work: Hi-weekly cleaning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$100
Sean C.
08/2017
5.0
house cleaning
+ -1 more
Kenia and Maria were extremely friendly, efficient, thorough and professional.
Description of Work: general house cleaning also interior windows and window wells.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$150
Michelle C.
06/2017
5.0
house cleaning
+ -1 more
Kenia was very responsive to messages and open to feedback. We were impressed and intend to continue using her service.
Description of Work: Initial clean of our home prior to monthly cleanings.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Jean W.
11/2015
5.0
house cleaning
+ -1 more
She was punctual and very professional. She is persistent and never gave up on getting the appointment scheduled. She is very friendly and calls afterwards to make sure that cleaning is up to my standards.
Description of Work: She does housecleaning for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
Pavel R.
08/2015
5.0
house cleaning
+ -1 more
Kenia and her staff are amazing. She is wonderful to work with, has a very fair price, and does a great job in an efficient manner. She is always friendly and great to work with. Our apartment is always left sparkling. I found her on Angie's list and have used her twice a month for about a year. She has been wonderful. I'm relocating to a different city and sad to lose her. I HIGHLY recommend Kenia to anyone. Great work, very easy to work with and get in touch with and great prices.
Description of Work: Cleaned entire apartment including kitchen, bath, floors, windows, vacuuming, dusting, etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Pavel R.
02/2015
5.0
house cleaning
+ -1 more
We have been using Kenia for about 6 months at this point and she keeps exceeding my expectations with her professionalism in what she does. I am a very detailed oriented person and like things doing a certain way and Kenia has been very good to intially inquire and remember those preferences every time she cleans our house. She is very respectful of our time and is always punctual and reliable. Although it is rare, whenever Kenia is running even a few minutes late, she will let you know about it and will keep you posted on her estimated time of arrival. Very happy with her service and will be using her for the foreseeable future.
Kenia's Cleaning has been cleaning our house weekly for the last two years. The owner, Kenia, is always in charge of the cleaning crew. They always arrive on time, and they always do a great job. Kenia regularly asks if the work is being done to our satisfaction, and she will tackle whatever special cleaning projects we ask her to do.
Description of Work: Complete house cleaning services: vacuuming, washing floors, scrubbing down kitchen and baths, dusting, changing sheets, polishing furniture, etc.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Iva B.
12/2014
5.0
house cleaning
+ -1 more
Great as always. She's a wonderful, warm person as well.
Description of Work: Cleaned whole house top to bottom
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105
marie D.
01/2014
5.0
house cleaning
+ -1 more
Kenia has been cleaning my home for the past two years. Due to some recent personal issues I was no longer able to keep her on. However, she does a great job, and is just the kind of person you want to do business with.
Description of Work: General Housekeeping
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Alison M.
11/2013
5.0
house cleaning
+ -1 more
'Kenia responded within minutes to my phone message. (A note to Angies List, that I had and quot;messagedand quot; earlier on the Anglies list system, but I don't think she ever received it). She listed carefully to my request, outlined her approach, including costs, and then set up an appointment to inspect to make her own assessment. Although it was a big job, she fitted us in on the weekend, in plenty of time for Thanksgiving, for which I am very grateful. She arrived on time, and, according to my husband who said parts of the house now looked like new, did a very thorough clean. The test will be if it passes muster with my mother-in-law, so will update this review accordingly! For a big job at short notice that would have taken the two of them every minute of the hours they spent - it was very reasonable. I had calculated that it was going to take me two to three days to get it up to standard, and just didn't have the time away from work to do it. We intend getting Kenia back monthly just to keep things ship shape! Thank you Kenia for saving Thanksgiving!
Description of Work: Kenia responded at short notice to do a deep clean of a 1,200sqft house that had not been properly cleaned for 6 months. It included cleaning light fixtures, oven, fridge, windows et al. I needed it done before Thanksgiving when my relatives arrived. My husband had been living in it alone while I worked in another city, so it wasn't a disaster, but it had been let go.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
Ruben F.
09/2013
5.0
house cleaning
+ -1 more
Kenia and her assistant were right on time, followed instructions appropriately and charged the right price. I recommend Kenia's Cleaning wholeheartedly.
Description of Work: Very thorough clean (bedrooms, bathrooms, windows, countertops, appliances, windows, carpets, floors, stairways, etc.).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
Sabrina S.
08/2013
5.0
house cleaning
+ -1 more
I ask Kenia for a very specific things to be cleaned in my house. She ask me a lot of questions what I like and don't like. What she can use for cleaning and what she can move around and not. She was very pleasant with my three dogs and her assistant for that day was very nice as well. I have a big house and need Kenia only every 3-4 weeks to help me out and she is on top of me with the appointments and what time she can come. I am happy with her work and what she and her helper can do in 2.5 hours for me.
Description of Work: Professional cleaning of my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105
Stacy S.
06/2013
4.0
house cleaning
+ -1 more
Overall the job was good. I do think the price was a bit high. I have used other self employed cleaners in the past who charged me $80 to $100 and it included doing all my floor and stairs.
Description of Work: Cleaned two bathrooms and one kitchen floor. It was two of them..
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Brian R.
03/2013
5.0
house cleaning
+ -1 more
I have been using Kenia for over 2 years and I couldn't be happier with her. She got great ratings on Angies List and that is why I initially chose her. She has been fantastic, very professional, extremely trust worthy and one of the best people I have ever had clean my house, not to mention she is just a really nice genuine person.
Description of Work: Kenia cleans the house every other week.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Diane V.
08/2012
5.0
house cleaning
+ -1 more
She is very sweet and nice. She makes me feel very comfortable with her around. She is worth every penny I spend. She works very hard.
Description of Work: 2 hours of cleaning service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Response from Kenia's Cleaning LLC
Thank You.
Al M.
08/2012
5.0
house cleaning
+ -1 more
We had been wary of hiring a new cleaning company since the one we had had deteriorated in all aspects of her work, but we were pleasantly surprised by Kenia. She is a delightful person, she gave us an honest summary of what she wold do and how, we set a date and she arrived with a helper and they got right to work for a deep cleaning.They worked energetically, missed absolutely nothing and did a superb job. After the job was done kenia asked if ther was anything they missed but I couldnt find a thing wrongThis is a 6 room ranch with a large bath with walk in shower. The job was done so well we hired her on a bi weekly basis. We were positively satisfied with her performance, service, attitude and price.
Description of Work: She did a deep cleaning on our 6 room ranch and bath. Changed sheets on bed. Washed all floors, Which are hardwoods. Cleaned the Stainless refrigerator wtthout a smudge. Cleaned inside and out on both microwaves. Cleaned every inch of a very large bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
Betty G.
06/2012
5.0
house cleaning
+ -1 more
She is excellent. Whatever she sees, she does. She asks me if there are anything else that I would like to have it done, any special areas that I would like her to concentrate on that she doesn't see with her own eye. I will continue to use her and would recommend her to only the good people, not anybody.
Description of Work: I use Kenia's Cleaning for housecleaning services like mopping, sweeping, vacuuming, and dusting. She comes once every month.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Betty G.
03/2012
5.0
house cleaning
+ -1 more
I had used another housecleaning that I found through a local paperwork. The person was nice and friendly; but did a okay job. The person accepted a full-time job out of the cleaning business; therfore, I had to find someone else. I did my research on Angieslist and decided on Kenia Cleaning. I scheduled an appointment and she was right on time and did an excellent job and she explained the products that she used. I told her about my lung and health problems and she said that her cleaning problems do not leave a strong smell behind. Her price was very reasonable. After she finished, my house was clean and had a clean airy smell throughout. I am very pleased with Kenia and plan on using her services on a regular basis.
Description of Work: Kenia is a professional cleaner. She has earned that title because she is very thorough and efficient. I first used her services in February 2012. On March 1, 2012, I had a contractor do work in my house and he left my walls covered with a powdery residue. I have a lung problem and couldn't stay in my house. I was so pleased with Kenia's work in February 2012 that I called her. Kenia came to the rescue and she fit me into her schedule that day. I was able to sleep in my house that night. She is a blessing and I am schedule to see her on a regular basis. I recommend her services highly.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
Iva B.
02/2012
5.0
house cleaning
+ -1 more
She's very thorough, on time, typically has an assistant and she checks everything her assistant works on. She does everything I ask of her but also goes above and beyond to make sure everything is clean and tidy. She charges by the hour and works hard the whole time. I highly recommend her.
Description of Work: She cleans my home on a bi-weekly basis.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105
Rosemarie P.
12/2011
5.0
house cleaning
+ -1 more
She was excellent and did a great job. I am going to use her again. She had an assistant that helped her. It was the first time I've had somebody actually clean where the shower doors open and close. She was very thorough. I was thrilled with her. She did a great job and she was very efficient. The price was very reasonable. I could afford it and I can afford to use her again. I had no complaints at all.
Description of Work: I used Kenia's Cleaning to clean my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Lyn S.
09/2011
5.0
house cleaning
+ -1 more
I have six rooms on the first floor (kitchen, family room, dining room, living room, bathroom and foyer). Kenia came in and gave me an hourly price to which I agreed. She came in on time and did a spectacular job! Her work is excellent. She is prompt and a great worker. She and her assistant came in and vacuumed, dusted, washed floors, windows, washed down the kitchen cabinets, washed the hardwoods, dusted walls, etc, etc. My house sparkled when they were done. I have since employed Kenia on a weekly basis. What a relief to come home to a sweet smelling clean house!
Description of Work: I contacted Kenia to come in and clean the first floor of my home in preparation for a demonstration that was taking place there later in the week.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Taylor H.
07/2011
5.0
house cleaning
+ -1 more
Kenia has been coming to my home every two weeks since the end of May and I couldn't be happier with her. I now don't have to stress out about having to clean the house, as I know that once Kenia leaves, I can relax and enjoy my newly-found free time with my family.
Description of Work: Kenia performed a deep clean on my home (along with the help of another colleague) on May 31, 2001. She was extremely through and professional. I tend to be very particular about the way my house is cleaned and Kenia exceeded my expectations. After she was through with the deep clean, I couldn't find a speck of dust or strand of hair (and I have two cats and a toddler) anywhere. Also, my bathrooms have never sparkled so much! Kenia even cleaned the walls, all light fixtures and the windows. I was very pleased with her services. She knew that my daughter had to take a nap at a certain time and was sure to have all of the upstairs cleaning done by nap time. As an aside, now that the deep cleaning has been done, bi-weekly cleanings on my 2,300 square foot, 4 bedroom, 2 1/2 bath home cost about $100 - 125 every two weeks.
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Service Categories
House Cleaning
FAQ
Kenia's Cleaning LLC is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 6:00 PM
Tuesday: 7:30 AM - 6:00 PM
Wednesday: 7:30 AM - 6:00 PM
Thursday: 7:30 AM - 6:00 PM
Friday: 7:30 AM - 6:00 PM
Saturday: 8:00 AM - 3:00 PM
Kenia's Cleaning LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Kenia's Cleaning LLC does not offer a senior discount.
No, Kenia's Cleaning LLC does not offer emergency services.
No, Kenia's Cleaning LLC does not offer warranties.
Kenia's Cleaning LLC offers the following services: Deep Cleaning & Cleaning of Commercial, Residential, and Business Offices. Weekly, Bi-Weekly and Monthly Cleaning