Hearthstone Home Inspection

Excellent, great house inspector

They were Great.

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Frank from Hearthstone completed a full home inspection and radon test on a home we were planning to purchase. He arrived early and began inspecting the roof and outside of the home. He had an inspector from the oil company come to check the furnace, which I didn't realize was included. He was extremely thorough and took the time to explain what he saw in each area. He made some excellent recommendations, letting us know which deficiencies were very serious and which were less so. As a result of the problems found in the home, we decided not to purchase it. His inspection likely saved us many thousands of dollars, safety issues and headaches. The inspection report was done very quickly (later that same day) and was very detailed with lots of photos. He went back on a Saturday to pull the radon test and emailed us over the weekend with those results. Very dedicated inspector. We will hire Hearthstone again when we find another home we want to purchase. I only gave a "B" on price because I don't know much about pricing for other inspection companies, but I know that Hearthstone did great work and I feel it was good value for the money.

They did a wonderful job. They were excellent, thorough and I would highly recommend them.

Because I am referring to many stories over several years it would be hard to detail all the great work Frank has done. When a client of mine asks me for a referral it is without hesitation that I recommend Frank and HearthStone Home Inspections.

To make a long story short, this company gets an A+ in my book. John was our home inspector, and he arrived at the home prior to my arrival. In fact, when I pulled up he was already inspecting the roof. All I have to say about John is that he is very professional, very thorough, and he is an all-around nice guy. He knows what he is talking about, and his explanations are clear and concise. He even went above and beyond the service that I asked for by inspecting items such as the shed, the refrigerator, etc. His recommendations made sense, and he eased a lot of the worries I had about the house. On top of things, he has a great sense of humor. This makes the inspection process easier. I had a home inspection on a property about a month ago by a different company (Homespek Home Inspection Services), and I can't even begin to explain how much better Hearthstone is than Homespek. The bottom line is that this company is on top of its game. Its inspectors are highly trained, knowledgeable professionals that are genuinely nice people. This is why they have such high ratings on Angie's List. I highly recommend this company to anyone looking for a quality and affordable home inspection for a potential residence. This company is the real deal.

John was friendly and personable, but more importantly, he seemed knowledgeable and confident.

When we arrived at the site Frank had already there. He started with walking around the outside perimeter of the house. He was very thorough, did a lot of explaining and the entire process took almost three hours. He covered everything structural and mechanical, from basement all the way to the roof and everything in between. Radon test was part of our inspection and he came back to the site to collect data 2 days later. Our appointment was at 8:30 AM and we got the full report by 6:00PM that very same day. The result was presented very well complete with pictures. We are very satisfied with the service.

Our inspector was Frank Hopton. He has a very professional office staff who answer calls and relay messages to Frank (who is mostly out of the office). On the day of the inspection, he was already at the house before the appointed time, examining the exterior. The inspection took about 2.5 hours and was very thorough. He showed us things he found as he found them. He brought another specialist to examine the heating system. His written report was available the next day. It was clear and thorough without a lot of boilerplate stuff we didn't need. He also did water and radon tests for us. For those, he came back on another day for the sampling. But even those results came back quickly. We felt Frank did a great job and are confident we won't find any unpleasant surprises when we move into the house. We highly recommend Hearthstone and Frank Hopton.

We were very impressed with Mr. Hopton, his professionalism and the inspection report that he provided. We chose him primarily because he was licensed, had good ratings and provided an easy to read inspection report. We were not disappointed and would recommend him to anyone needing a good home inspector.

The inspector, John, was professional, responsive, thorough, and very helpful.

Did an incredibly thorough job -- spent three hours on the inspection. Was very helpful in explaining everything he found. And the report was also incredibly thorough and has made getting the house in shape much easier. Very knowledgeable, professional, and personable. Highly recommended.

I couldn't be happier. Frank was VERY thorough. There was three feet of snow on the ground, but he brought his boots, hat, and gloves and got to work. He even got up on the roof. It took a long time-3 hours-and the real estate agent was getting very impatient and was rude to Frank, but he remained professional and continued the inspection despite her attempts to rush him. He took the time to go over all the aspects of his report so that he could address any questions about the home right then and there. We got a detailed report emailed to us the same day, complete with pictures. We were satisfied with his service from the moment I called to get prices and set up an appointment to the final email thanking us for choosing Hearthstone Home Inspection. We purchased our dream home with complete confidence thanks to Frank.