Hearthstone Home Inspection

Brain was wonderful! He was prompt, professional, informative and extremely helpful/patient. I am a first time home buyer and Brian took the time to explain everything to me. If I asked him a specific question or to look at something again that he had already looked at he answered or did it with a smile on his face. He was very thorough- we spent almost 3 hours looking over the entire house. I would absolutely recommend Hearthstone Home Inspections- especially if you can get Brian!

I can't say enough great things about our experience with Hearthstone Home Inspection. They have a professional person that sets up the appointment and when we got to the property, they were already there setting up. They spent a lot of time both inside and outside the house and were extremely thorough going through everything, they didn't miss a thing. They were great to deal with during the process and answered all of our questions. The report they sent (which was delivered shortly after the inspection) is a great overview of all the issues and it helps you understand how to prioritize all the items which is very useful. If you are looking for a very professional and thorough company to do your inspection, Hearthstone is the way to go. We will use them in the future for sure.

Frank was extremely professional, along with his assistant Brian. They were prompt, courteous and respectful of the seller, and very helpful and patient to me. Frank took time explaining each thing to me that he found of concern. He also made recommendations to me outside of the scope of his report regarding maintenance items that I had questions about. He took photos of all items needing attention. He inspected the home at 3:30pm and it took about 2 hours. He was extremely thorough. By 11pm, I had the full inspection report and termite report. 48 hours later, I had the radon report. I also emailed Frank several times with questions about items in the report and he always promptly emailed me back within a matter of hours. Also, the radon test came back high and the seller insisted on a retest and Frank courteously offered to retest the property for me. I am 100% satisfied with his service and expertise and would recommend him to anyone I know looking for a home inspector.

He was very knowledgeable, on time, and gave me options. You could tell he put in a little extra effort into the job and came off as very reliable.

Second time now I have had this team do a home inspection for me. Again, very thorough and professional. Prompt, courteous and explained everything to me. Very organized and detailed in their explanation of what was found and also in their report. I recommend them highly, it gave me a sense of security once hearing their findings to go forward with my purchase of the home.

They were extremely professional and polite. On time. They did an inspection for me on a possible property I was looking to purchase. They were very thorough and let me know everything they found and explained everything to me exceptionally. They saved me from buying a property that was "riddled" with problems, (mold, carpenter ants, etc). Very worth the money and time spent. I am in search of a new property to buy and will be sure to use them again. Can't begin to thank them enough!!

HThis was the second time we used Frank for a home inspection. We decided against purchasing a home after the detailed report we received on the last home we were negotiating on and went back to Frank again when we found another home. Once again Frank was amazing. Spending over two hours with us going through each and every detail, pointing things out, walking us through and even making suggestions for ways we could fix issues that were found. Frank is professional and a perfectionist. We were so pleased with his work and the report he had to us that same night. Frank even returned to the home a second time when we found something that had not been disclosed. h spent another hour at the home going back through and making recommendations - and did not charge us again for coming back out (it was not something he had missed but something the sellers did not explain). He is truly Best in Class

Frank did a great job. Report was finished that night. He found many things I would not had and documented them superbly in his report. I would absolutely recommend hearthstone and would use the company again. Well worth the money.

They were wonderful. They were great. He was very helpful. He kind of walked me through to show me things on what needed to be done and what was necessary; what was more immediate and what wasn’t immediate, and what was a concern for the future. He did a great job and I was very impressed. I don’t really know what the norm on pricing is.

Very good work.

We could not have asked for better service. This team was so thorough and took so much time explaining every detail to us. They found everything we never wanted to see! Even my realtor who works with inspectors every day was blown away by the professionalism and time Frank committed to the job. I was simply amazed it was as if he was buying his own home. Ultimately I feel we own this team for saving us from what could have been a disaster of a home buying experience. Two plus hours spent going through every inch of the property well worth every single penny. Thank you so much- we will be calling you again as our home search continues.

The experience using Frank for our home inspection was excellent. He was punctual, thorough and professional. He forwarded the report to me in a very timely fashion which was very helpful in our particular situation. Would certainly use again.

This is a year too late, but Frank was the best inspector we've ever had. He was meticulous, and took to the time to show me every detail that could potentially be an issue, and answered all my questions clearly and patiently.

My husband and I were under the gun on this as we were moving from Colorado to Rhode Island and all of our household goods were set to arrive in 10 days. We had found a house that was empty and ready to close immediately and we needed an inspection to seal the deal. Hearthstone was able to accomodate the short notice. Upon arrival at the home, the inspector took his time looking over every single aspect of the home. He was incredibly thorough and even submitted a completed report of the inspection in less than 24 hours. Very pleased and would certainly use Hearthstone again.

Overall it went well. John and subcontractor (Petro Oil for furnace) were already on site when I arrived on time at 9:30am. John already completed roof inspection and outside including detached garage and the furnace inspection was already complete, but both gentleman walked me through their findings. John verbally reviewed many items requiring attention that were not part of complete report such as sealing gaps and windows and leveling pitch of yard away from the house. He made several suggestions to save money by doing work myself. He found a few major issues (chimney, electrical) and Petro found a few major issues with the furnace, all of which the seller's agreed to fix as part of the sale. The Hearthstone report was very detailed and descriptive which aided negotiations with the seller. I received his report via email by the end of the night and the separate detailed furnace report (hand-written) arrived via mail several days later,from Petro, but John included the main issues within his report. The radon test was a bit higher priced than competitors, but it was because it was a digital test rather than the canister test. I contacted approximately 8 other companies and Hearthstone beat them by a few hundred dollars. This home is approximately 1500 square feet (ranch). Other Angie List companies quoted between $600 and $800, and with my 5% coupon I only paid $461 including radon. Can't beat the price for the service. I did email John with a few questions after the inspection and his response was a bit to short to my liking and lacking detail, but he did respond in a timely manner.

Very informative, prompt, and professional.

We used John for our home inspection. We had made an offer on an older home and were anxious for the inspection to see if there were going to be any major problems with it. John was very professional, thorough and made us feel very comfortable with proceeding with the purchase. We liked that he had a good balance of reality - yes, it's an older home, so there are going to be things that aren't perfect, but he was good at explaining how serious the issues he was pointing out were. We also did a radon inspection, which he coordinated with the seller's agent since he needed access to the house to pick up the equipment, and also brought in a subcontractor to inspect the ancient oil furnace. We would definitely recommend him.

Excellent. Would definitely recommend to friends and neighbors. Mr. Hopton sent me an inspection agreement via e-mail in advance of coming to inspect the house, which was nice because it gave me time to read it. He showed up on time and was very professional and did a nice thorough job. I also liked how he explained things to me and told me who could fix various problems. He answered my questions, was neat and thorough, and did a great job. I highly recommend him and his company.

John was on time for our 1:30 appointment and promptly went to work. He completed the full inspection in approximately 2.5 hours. He was very knowledgeable and answered every question under the sun that I had for him. He pointed out several deficiencies that he thought may be of concern. He also took the time to explain easy fixes for other small issues. His report was emailed to me that evening. I wouldn't hesitate to use Hearthstone again!

Frank was professional and punctual. He actually beat all of us to the house, including the agents! He will point out all the problems he finds and takes pictures. I had to use him three times because the first two houses he inspected for me had major problems that he uncovered. That was unfortunate since I had to pay him for three inspections, but he also did save me a lot of money by alerting me to issues before I committed to the deal, so I believe he was worth every penny.

The work was performed by John LaBossiere. John arrived about 10 minutes early and went right to work. He provided a comprehensive inspection of the home starting outside with roof, siding, windows and chimney. He then inspected room to room including the heating and air conditioning, electrical, insulation and plumbing. He completed the inspection in about two hours and then provided a full summary within 24 hours with pictures of any issues discovered. He left radon testing at the home for two days and when completed provided a summary as well as full details of all the readings during the period. John was very conscientious and professional during the inspection and provided answers to any questions both during and after the inspection. I would highly recommend this company.

This is the second time that I have used Hearthstone (Frank Hopton) for a home inspection. Frank was already at the house when I arrived that morning. He had also engaged the services of an oil company to inspect the oil heating system that morning, which was included in the price. Throughout Frank's inspection, which lasted 2 and 1/2 hours, he was thoroughly professional, conscientious, continually providing me with a verbal assessment of his findings, and always courteous and pleasant to deal with. That night he emailed me a very detailed 29-page report, with color photos, with his findings of the inspection. -Day period.Two days later, he met me at the house to pick up the radon meter, and that same night was able to provide me with the results. On this second visit to the house, Frank took extra time to explain some additional issues regarding flooring tiles on the second floor of the house, and other issues that concerned me. I also mentioned that I would have preferred him to inspect the heating system. He immediately, and very kindly, carried out his own inspection of the furnace at no additional charge to me. Frank has always been generous with his time, and continues to reply to any e-mails I send him regarding the house. I am a first-time home-buyer and especially appreciate his patience with my many questions and concerns.

An scheduling issue to start BUT we are very satisfied On time/ professional /thorough full inspection HIGHLY Recommend

-Was already there when I arrived -Perused the exterior first - landscaping, foundation, driveway, decks, siding, etc -Did the interior of the house -Did the basement systems and garage -Took a look in the attic

HearthStone Home Inspection was fantastic. The appointment was easy to setup, and during the inspection Frank (Inspection Export) and Bob (Heating System Expert) provided us great feedback and easy to understand explanations on major and minor repairs for us to consider with the property. They provided us a 27 page report within 24 hours as they promised. I would highly recommend Hearth Stone Home Inspection.