Hearthstone Home Inspection

Very satisfied with the verbal communication during the inspection as well as the written report that followed.

Mark was great! He was on time and very professional throughout the whole proces. Took his time and explained everything thoroughly. Pricing was very reasonable. I would highly recommend him to anyone looking for a home inspection.

Brian was great. He was very professional and thorough. He took the time to explain every little thing to make sure I understood. Definitely would use again and recommend him

When the inspection was about to take place, we found out that it does not typically include exterior inspection but Mark was very accommodating and immediately adjusted the pricing and did this for us. He was very thorough and patient with my husband who had many questions. He also explained what repairs required professional attention as well those that could be done on your own (provided you have basic home repair skills).

Friendly, helpful staff when contacted by phone. Frank arrived promptly for appointment, explained findings as inspection progressed, report provided details and photos to help me communicate to repair services what needed to be done.

Frank was extremely thorough and professional. I am buying a 151 year old house and it's super quirky. He is super knowledgable of old houses and leaves no stone unturned.

This was my first ever experience on needing to have a home inspection as I am a first time home buyer. Without having any idea what to expect I did not have any issues. Brian walked me through each part of the inspection explaining what he was looking for, what the issues were if any, and information on how to correct the issue. If I ever need another inspection done, rest assure I will be calling back again.

Frank (the owner) did our home inspection. He was on time, thorough, and kind. Throughout the inspection he walked us through the house and pointed out issues he found. The report was emailed to us that evening. I would highly recommend Frank and his team.

Brian arrived early and got started right away. He was friendly and patient with my questions. His inspection was thorough and he provided helpful information along the way. The inspection did not feel rushed and Brian was knowledgeable about all aspects of the home. The report arrived by noon the next day and was detailed with photographs.

Excellent, highly recommend this business. Mark was fantastic and not only went through the home with a fine tooth comb but spent additional time explaining how certain systems worked and the expectations of those systems. It was a great learning experience before we purchased the home we now own. Also, for what its worth, based off of his recommendations we were able to get quite a few contingencies added into the deal.

Mark was extremely professional and took time to explain details about the home that not many people would take the time to analyze nevermind explain. Would absolutely reccomend this company and the inspector we had.

Brian Seeley arrived at the agreed time, inspected everything, ran all appliances through one cycle. adjusted loose door knobs rather than write them up, removed an obstruction in the disposal, discussed his findings and answered our questions. Professional, courteous and knowledgeable. Very pleased.

Great job overall - prompt, professional, thorough

Mark was present before even I walked in. He was very accurate, knowledgeable and explained every basic question I had. His work is amazing and the way he checked each and every small thing is quite impressive.

It went very well. He provided us with all the information we needed and more

Brian showed up early, and was extremely polite to my daughter and I before beginning the inspection. Brian made sure to point out any issues as we went through the house, and provided great tips on how to repair minor issues. I would definitely recommend this service to anyone located in their service area.

Experience was a pleasure from start to finish. Frank was quick to respond to email questions that I had, the report he gave was very thorough, and I would strongly recommend his services.. We had a minor hiccup with something, and he went above and beyond expectations to get the item resolved. Great Experience!

I've used Hearthstone before, and was very pleased, so naturally I went with them again, and was not disappointed. As before, they showed up with a team of experts and evaluated the house, an outbuilding, and the various home systems (water, heat, septic, venting, etc.). They seemed to do a very thorough job and got the reports to me in a timely manner. Their people were personable and professional, easy to communicate with, and happy to explain their findings. I highly recommend them.

Hearthstone brought a team of experts--four people--to inspect the home's structure and heating, water, and septic systems. They also did a water quality analysis and a pest inspection. All the people were on time, were very professional, took time to explain their findings in detail as well as providing them in writing, and worked efficiently to get the inspections done in less than three hours. I expect to use them again the future.

I chose them because they had a sample of the home inspection and I liked how detailed it was. They are also highly rated here. There were 2 things that caused me to write this. I don't know if this is what a home inspector does, so if it's not then maybe I am wrong: My home has indoor controls for heat/cold. John LaBossiere explained how the unit worked and did a 10min test to see if it cooled. He failed, however, to check the state of the filter. which was located in the bottom of the unit (I only found out that it was not replaced for years, after the a/c FROZE overnight and stopped working. Week later, hvac guy came and showed me filter in 30 seconds.). Not only did I not have a/c in summer for a week but that could also have damaged the unit. I am not going to make a big deal on a $120 charge, for hvac to come out (still would be nice if they covered it) but also how was not brought up in July when I called John to ask about this issue. He also missed a 3" tear on a mesh on 1 of the windows but it's a small thing. To be clear: It';s my first inspection and Ill admit, I don't know much about it or how these usually go. Also he was here about 90min tops, so I assume it was one of the quicker inspections... I spoke with other unit owners who moved in last weekend and their guy def popped filter out/checked, told them what they need and where to get a replacement I probably wouldn't use them again...

Frank was terrific. Incredibly thorough, patient, and great at explaining as we walked through the inspection together. Just as an example, he tested every single outlet in the house. He took pictures and included them in the 30+ page report that I received in the evening of the inspection day. Frank flagged major concerns as well as smaller maintenance needs that I should take care of. The inspection took about 3 hours in total including the septic, partly driven by the particular house. The time flew by because I was learning so much. He was also willing to answer questions that might come up after the inspection. I had a very positive experience and would highly recommend Frank for your inspection.

Frank and another employer from the company showed up to conduct the home inspection and were a few minutes early. They were professional, polite and very respectful. Frank left no stone unturned when conduction the inspection. By the end of the day we had a very thorough report with pictures as well as recommendations on what are the priority issues to focus on. I would highly recommend this company. Thanks.

Frank was on time (actually a little early) and he had his ladder out when we got there. He did a thorough outside inspection and identified many items of concern that we didn't notice. He climbed the roof and checked the whole roof and chimney. He went inside and worked his way through the house checking the electrical / heat / hot water and he tested every out he could find. He traced wires and checked junction boxes for proper installation. He also checked all the plumbing identifying areas of concern. He check the framing and pointed out structural issues that we have raised to the sellers. Upstairs, Frank continued his inspection of all outlets, appliances, plumbing and exhaust again identifying items of concern. All along the inspection he offered advice and explanation of everything noted. After the inspection was over he had the report which was over 30 pages in my email that evening.

Absolutely excellent! Highly recommend Frank and the Hearthstone company. Frank was incredibly kind, professional, and patient. He answered every question we could think of and worked with us on accessing some of the admittedly difficult areas of the house (lots of 'obstacles' right now, as stuff is moved around in preparation for the sale). The inspection was far more thorough than I could've even hoped for; finding things I never even noticed in 25 years of living in the house. In addition, he provided detailed recommendations/advice and a comprehensive report, with an incredible level of detail, along with pictures, and further recommendations. I feel like I should've paid double for what I got here, even without the exceptional service. Definitely pays for itself in ensuring you know exactly what you're getting in a house, and I feel much better about what I'm facing now. Couldn't recommend it enough!

We recently had to have a home that we are considering buying inspected. We researched inspectors thoroughly because past experiences with other inspectors have not been great; our current house had several problems (including a dead furnace) that the prior inspector missed (!) so we were a bit reticent when it came to having to go through the process again. Hearthstone changed our minds. We had the pleasure of working with Frank the owner of the company. I cannot emphasize enough how impressed we were with his thorough inspection, attention to detail, and professionalism throughout. So many sites described home inspections as being a brief thing, but he took at least 3 hours to closely examine the property. He was an absolute gentleman throughout. He was very knowledgeable and in answering our (many) questions, he was articulate, courteous, and thorough without getting lost in minutiae. I would absolutely recommend working with Hearthstone. They uncovered issues that we had missed, but there was no sense that he was trying to make issues out of nothing. The information was excellent, and we had a full color comprehensive report detailing his findings within a few hours. The pricing was reasonable and included mechanical, structural, septic, and well inspections. Many companies need you to find a separate well inspector, but that is not a problem with Hearthstone. If you want it done right, this is your inspector.