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Big Blue Bug Solutions

Pest Control, Animal Removal, Home inspection

About us

Big Blue Bug Solutions at your service! Formerly known as New England Pest Control, we've been protecting New England homes and businesses with the most comprehensive pest control services in the region for over 75 years! Serving Rhode Island, Southern Massachusetts, Southern Maine and Eastern Connecticut, our headquarters in Providence has been made famous by our distinctive landmark, the Big Blue Bug. Nibbles Woodaway aka "The Big Blue Bug" is a 58 foot long, 9 foot tall, 40,000 lb termite on top of our building.The Big Blue Bug has been featured in movies including Dumb & Dumber, appeared on the Oprah Winfrey Show - along with other TV appearances, and even represents Rhode Island at the Denver Airport.Our services include bed bug control, termite control, tick and mosquito control, rodent control, stinging insect control, and much more! Stop by our office today to identify a pest or visit our website for more information.

Business highlights

89 years of trusted experience
Emergency Services Offered

Services we offer

Residential and commercial termite, pest control, bugs & animal removal.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.785 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
15%
3
5%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 51-75 of 85 reviews

06/2006
5.0
pest control
  + -1 more
I WAS IMPRESSED WITH HOW GOOD THEY WERE. THEY TREATED EVERYWHERE WE HAD BUGS AND THEN LEFT. WE HAVE HAD NO MORE MAJOR BUG PROBLEMS SINCE THEY WERE AT OUR HOUSE.
Description of Work: THEY SPRAYED FOR SPIDERS AND LADYBUGS THAT WERE COVERING MY WINDOW.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

06/2006
5.0
pest control
  + -1 more
THEY ARE A VERY COMPETITIVE COMPANY WHO DOES REALLY GOOD BUSINESS. I HAVENT SEEN ANY BUGS RUNNING AROUND YET, SO THEY GOT THE JOB DONE. I HAVE BEEN USING THEIR SERVICES FOR SEVERAL YEARS NOW.
Description of Work: NEW ENGLAND PEST CONTROL SPRAYED AROUND MY HOUSE TO MAKE SURE THERE WERE NO TERMITES OR ANY OTHER PEST.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

06/2006
5.0
pest control
  + -1 more
IT TOOK THEM ABOUT TWENTY MINUTES TO SPRAY, SO I THINK THE COST COULD HAVE BEEN A LOT LESS. IT ONLY TOOK ONE TREATMENT. THEY DID SAY THEYD COME BACK FOR FREE IF THE PROBLEM RESURFACED. I WAS VERY IMPRESSED.
Description of Work: THEY CAME TO SPRAY OUTSIDE FOR CARPENTER BEES AND BLACK ANTS.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

ELIZABETH K.
06/2006
5.0
pest control
  + -1 more
THEY DO VERY GOOD WORK. THEY WERE VERY PROMPT PEOPLE AND THEY DID THEIR JOB WELL. I WAS VERY SATISFIED WITH THE WORK THEY DID ON MY HOME. I HAVE NOT HAD ANY OTHER PROBLEMS WITH BUGS.
Description of Work: WE HAD PROBLEMS WITH TERMITES AND CARPENTER ANTS SO THEY SPRAYED THE INSIDE OF MY HOUSE TO PREVENT THEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

06/2006
5.0
pest control
  + -1 more
THEY DID A VERY THOROUGH JOB OF CHECKING THE PLACE OUT. THE PRICE WAS A PRETTY FAIR. THEY ARE ALWAYS ON TIME. THEY GOT RID OF THE MICE AND I NEVER HAD ANY PROBLEMS AGAIN.
Description of Work: THEY GOT RID OF MICE IN MY HOME BY SPRAYING THE INSIDE OF MY HOUSE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

06/2006
5.0
pest control
  + -1 more
WE HAVE ALWAYS BEEN SATISFIED WITH THE SERVICE WE HAVE RECEIVED. THEY HAVE TAKEN CARE OF ANY PROBLEM WE HAVE HAD. WE THINK THE PRICE IS FAIR FOR THE GREAT JOB THEY DO.
Description of Work: THEY SPRAY FOR TERMITES TWICE A YEAR AND TAKE CARE OF MICE PROBLEMS.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

JACK R.
06/2006
5.0
pest control
  + -1 more
THEY WERE VERY NICE AND DID A NICE JOB. THEY HAD GOOD PRICES, EVEN THOUGH THE JOB WAS DIFFICULT FOR THEM. THEY CAME TO MY HOUSE AS SOON AS I CALLED. THEY ALSO CLEANED UP THEIR TOOLS AND MESS.
Description of Work: THEY SPRAYED THE OUTSIDE OF MY HOME FOR BEES.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

JOBE A.
06/2006
4.0
pest control
  + -1 more
THEY ARE HERE WHEN THEY SAY THEY ARE GOING TO BE HERE, AND THEY SEEM VERY SKILLED AT WHAT THEY DO. IVE BEEN USING THEM THE LAST FEW YEARS TO COME OUT AND SPRAY AS A PREVENTATIVE MEASURE.
Description of Work: I HIRED THIS COMPANY TO SPRAY AND TREAT FOR TERMITES.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$220

06/2006
5.0
pest control
  + -1 more
THEY GOT BACK TO ME QUICKER THAN I EXPECTED. THEY ARE VERY PROFESSIONAL. THEY DO WONDERFUL WORK. THEIR PRICES ARE VERY COMPETITIVE. THEY ARE ALWAYS HERE ON TIME.
Description of Work: THEY SPRAYED FOR BUGS IN THE CELLAR.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

06/2006
5.0
pest control
  + -1 more
I HAVENT SEEN A SINGLE ANT SINCE THEY WERE HERE. THEY CAME BACK FREE OF CHARGE FOR A FOLLOW-UP. I THOUGHT THE PRICE WAS GOOD, BUT I REALLY HAVENT COMPARED THE PRICE OF EXTERMINATORS.
Description of Work: THEY SPRAYED FOR CARPENTER ANTS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

06/2006
5.0
animal removal
  + -1 more
THEY WERE VERY PROFESSIONAL AND KNOWLEDGEABLE. THEY WERE RESPONSIVE AND CAME AS SOON AS THEY COULD. THEY GAVE US A GUARANTEE ON THEIR WORK. WE WOULD DEFINITELY CALL THEM AGAIN.
Description of Work: THEY REMOVED A RAT FROM OUR CELLAR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

06/2006
4.0
pest control
  + -1 more
I DON'T LIKE THAT THEY SEND OUT DIFFERENT WORKERS EVERY TIME. I LIKE IT WHEN THEY SEND THE SAME GUY. I HAVEN'T HAD ANY MAJOR PROBLEMS WITH THEM. NEW ENGLAND IS A VERY GOOD, VERY WELL KNOWN COMPANY.
Description of Work: THEY TREATED MY HOUSE FOR TERMITES.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$215

06/2006
4.0
pest control
  + -1 more
THEYRE GOOD. YOU HAVE TO BE PERSISTENT ABOUT THE FOLLOW UP. I THINK IT DEPENDS ON HOW URGENT THEY FEEL THE CALL IS. I CALLED THEM ONCE, AND THEY NEVER GOT BACK TO ME. THE TECHNICIANS ARE GREAT AND PROFESSIONAL. ITS JUST THE SCHEDULER WHOS NOT.
Description of Work: THEY SPRAYED FOR CARPENTER ANTS AND TERMITES.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0

Yes, I recommend this pro
$300

KEN M.
06/2006
3.0
pest control
  + -1 more
I THINK THE GUY WAS AFRAID OF PUTTING DOWN TOO MUCH PESTICIDE SINCE I HAVE KIDS. THE MILLIPEDES CAME BACK AFTER FOUR MONTHS, SO I BOUGHT POISON AT LOWES AND RE-DID IT MYSELF.
Description of Work: THEY SPRAYED FOR MILLIPEDES.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$280

DAVID H.
06/2006
5.0
pest control
  + -1 more
I WAS PLEASED WITH THEM. THEY DID A REALLY GOOD JOB. I THOUGHT THAT THEY WERE VERY NICE. I DIDNT HAVE ANY PROBLEMS WITH THEM. I HAVE USED THEM MANY TIMES BEFORE AND I KNOW THEY WILL DO A WONDERFUL JOB.
Description of Work: THEY TREATED MY HOUSE FOR TERMITES.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

06/2006
4.0
pest control
  + -1 more
I WOULD HIGHLY RECOMMEND THEM BECAUSE THEY DID WHAT WE WANTED THEM TO DO. THEY SOLVED THE PROBLEM. WE DONT HAVE MICE ANYMORE. THEY ALSO MANAGED TO DO IT AT A REASONABLE PRICE.
Description of Work: THEY CHECKED FOR MICE AND SET TRAPS.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$45

06/2006
5.0
pest control
  + -1 more
I THINK HIGHLY OF THIS COMPANY. I HAVE BEEN ACQUAINTED WITH THE FAMILY FOR OVER FORTY YEARS AND THEY HAVE BEEN VERY RELIABLE. THEY HAVE KEPT PESTS AWAY FROM MY HOME VERY WELL.
Description of Work: I HAVE AN ANNUAL SERVICE AGREEMENT WITH THIS COMPANY. THEY SPRAY THE INTERIOR AND EXTERIOR OF MY LAKESIDE HOME FOR PESTS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

06/2006
4.0
pest control
  + -1 more
I HAVE A CONTRACT WITH THIS COMPANY, SO WHENEVER I NEED SOMETHING DONE I CALL AND THEY ARE USUALLY HERE THE NEXT DAY. WE HAD A LOT OF PEST PROBLEMS WHEN WE FIRST MOVED HERE, SO WE SIGNED UP FOR A CONTRACT. IT WAS EXPENSIVE BUT THEY DO A GOOD JOB.
Description of Work: THEY SPRAYED FOR TERMITES.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,500

MATTHEW H.
06/2006
5.0
pest control
  + -1 more
THE COST SEEMS VERY HIGH TO ME, BUT LIKE I SAID BEFORE, GOOD WORK IS HARD TO FIND. I AM UNDER CONTRACT WITH THEM TO KEEP THE TERMITES FROM COMING BACK, SO I GUESS THAT JUSTIFIES THE MONEY.
Description of Work: THEY ERADICATED OUR TERMITES.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

06/2006
5.0
pest control
  + -1 more
THEY KNEW WHAT THEY WERE DOING AND THEY GAVE ME SOME HELPFUL TIPS TO TRY AND AVOID TERMITES IN MY HOME. THEY EVEN TOOK ME AROUND MY HOUSE AND SHOWED ME SIGNS OF INFESTATION SO I COULD PREVENT THEM.
Description of Work: THEY TREATED MY HOUSE FOR TERMITES.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

06/2006
5.0
pest control
  + -1 more
THEY LET US KNOW WHEN THEY ARE SCHEDULED TO COME. THEY WILL TELL US AHEAD OF TIME WHAT AND WHERE THEY ARE GOING TO SPRAY. WE HAVE RECOMMENDED THEM SEVERAL TIMES.
Description of Work: THEY SPRAY YEARLY FOR TERMITES.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$83

05/2006
5.0
pest control
  + -1 more
I HAVE USED THEM FOR OVER TEN YEARS NOW AND THEY ALWAYS SEEM TO HAVE EVERYTHING UNDER CONTROL. I HAVE NO TERMITE OR ANY INSECT PROBLEMS AT ALL, SO EVIDENTLY THEY ARE DOING THE JOB RIGHT.
Description of Work: I HAVE THEM TEST FOR TERMITES AND SPRAY FOR OTHER BUGS. I HAVE THEM CONTRACTED EVERY YEAR FOR ALL THOSE SERVICES IN ONE LUMP SUM.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$370

05/2006
4.0
pest control
  + -1 more
THEY ARE AN ACCEPTABLE COMPANY. I HAVE NEVER HAD ANY KIND OF PROBLEMS WITH THEM. I HARDLY SEE THEM AND HAVE NOT SEEN ANY BUGS OR PESTS, SO THE JOB IS GETTING DONE. I WOULD RECOMMEND THEM.
Description of Work: THEY SPRAY THE OUTSIDE OF MY HOME ON A YEAR ROUND BASIS.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$300

05/2006
4.0
pest control
  + -1 more
I CHOSE THIS COMPANY BECAUSE OF THEIR REPUTATION. I FEEL THAT THE COST WAS HIGH FOR A SINGLE TREATMENT, BUT THEY WERE THOROUGH. THEY RID OUR HOME OF THE DESTRUCTIVE INSECTS.
Description of Work: I HAD THIS COMPANY TREAT MY HOME FOR CARPENTER ANTS.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

05/2006
5.0
pest control
  + -1 more
I HAVE USED THIS COMPANY FOR THE PAST FIFTEEN YEARS. I HAVE NEVER HAD A PROBLEM WITH ANY PESTS. I LIKE THAT THEY GUARANTEE THEIR WORK. I WOULD RECOMMEND THEM TO MY FRIENDS.
Description of Work: I HAD THIS COMPANY TREAT THE INTERIOR AND EXTERIOR OF MY HOME FOR PESTS. THEY TREAT OUR HOME FOUR TIMES A YEAR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300


Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control,
Animal Removal,
Home inspection

FAQ

Big Blue Bug Solutions is currently rated 4.7 overall out of 5.

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Big Blue Bug Solutions accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Big Blue Bug Solutions offers free project estimates.
No, Big Blue Bug Solutions does not offer eco-friendly accreditations.
No, Big Blue Bug Solutions does not offer a senior discount.
Yes, Big Blue Bug Solutions offers emergency services.
Yes, Big Blue Bug Solutions offers warranties.
Big Blue Bug Solutions offers the following services: Residential and commercial termite, pest control, bugs & animal removal.

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM