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Big Blue Bug Solutions

Pest Control, Animal Removal, Home inspection

About us

Big Blue Bug Solutions at your service! Formerly known as New England Pest Control, we've been protecting New England homes and businesses with the most comprehensive pest control services in the region for over 75 years! Serving Rhode Island, Southern Massachusetts, Southern Maine and Eastern Connecticut, our headquarters in Providence has been made famous by our distinctive landmark, the Big Blue Bug. Nibbles Woodaway aka "The Big Blue Bug" is a 58 foot long, 9 foot tall, 40,000 lb termite on top of our building.The Big Blue Bug has been featured in movies including Dumb & Dumber, appeared on the Oprah Winfrey Show - along with other TV appearances, and even represents Rhode Island at the Denver Airport.Our services include bed bug control, termite control, tick and mosquito control, rodent control, stinging insect control, and much more! Stop by our office today to identify a pest or visit our website for more information.

Business highlights

89 years of trusted experience
Emergency Services Offered

Services we offer

Residential and commercial termite, pest control, bugs & animal removal.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.785 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
15%
3
5%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 76-85 of 85 reviews

Brenda K.
10/2015
5.0
pest control
  + -1 more
unknown
Description of Work: "We called to get a free inspection of a yellow jacket problem inside of our house. The rep came over the next day, called ahead and was very friendly knowledgeable. Their pricing to fix our problem was better than I expected! They came the very next day and fixed our problem within minutes. We are very happy with their service and staff and will definitely call them in the future if necessary. |"
Rating CategoryRating out of 5
Yes, I recommend this pro

Raymond B.
06/2015
5.0
pest control
  + -1 more
.
Description of Work: One year service contract for unlimited 24/7 calling.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$436

Melissa C.
06/2014
5.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,092

Andy L.
06/2014
5.0
pest control
  + -1 more
unknown
Description of Work: I saw carpenter ants after letting my carpenter ant warranty lapse and not only did Big Blue Bug let me reinstate at the preferred price, but they were able to get someone there the next day. Great service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$101

Virginia L.
01/2014
5.0
pest control
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David S.
12/2013
5.0
pest control
  + -1 more
.
Description of Work: Treatment of house for termites

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Kyle A.
08/2011
3.0
pest control
  + -1 more
see above.
Description of Work: The technician came out and gave a cursory look over the property. I do not think he did a thorough evaluation of the problem I was having. The problem has been resolved but some future problems I am anticipating in the future were not addressed at all.

Rating CategoryRating out of 5
quality
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0


LYNNE S.
05/2006
4.0
pest control
  + -1 more
I HAVE HAD A GOOD EXPERIENCE WITH THIS COMPANY. THEY GET RID OF THE PESTS, SO I WOULD SAY THEY ARE DOING A GOOD JOB. I WOULD RECOMMEND THEM TO ANYONE WHO NEEDS TO GET RID OF PESTS.
Description of Work: THEY SPRAY INSIDE AND OUTSIDE MY HOME ALL YEAR ROUND.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$375

05/2006
4.0
pest control
  + -1 more
I FEEL GOOD ABOUT USING THIS COMPANY. THEY TOOK CARE OF THE ORIGINAL PROBLEM AND CHECK YEARLY FOR ANY FURTHER PROBLEMS. THEY ARE POLITE AND COURTEOUS. I FEEL THAT THEY CARE ABOUT THEIR CUSTOMERS.
Description of Work: I HAVE THIS COMPANY SPRAY MY HOME FOR TERMITES ON AN ANNUAL BASIS.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$125

05/2006
5.0
pest control
  + -1 more
THEY HAD EXCELLENT HELP BECAUSE OUR WHOLE HOUSE WAS INFESTED. THEY HAD TO DRILL HOLES IN THE WALLS AND EVERYTHING ELSE THAT GOES ALONG WITH A BIG JOB LIKE THIS AND THEY DID GREAT. WE ARE VERY HAPPY BECAUSE WE HAVE NOT HAD A PROBLEM WITH ANTS SINCE!
Description of Work: THEY SPRAYED FOR ANTS IN AND ALL AROUND MY HOME.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000


Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control,
Animal Removal,
Home inspection

FAQ

Big Blue Bug Solutions is currently rated 4.7 overall out of 5.

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Big Blue Bug Solutions accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Big Blue Bug Solutions offers free project estimates.
No, Big Blue Bug Solutions does not offer eco-friendly accreditations.
No, Big Blue Bug Solutions does not offer a senior discount.
Yes, Big Blue Bug Solutions offers emergency services.
Yes, Big Blue Bug Solutions offers warranties.
Big Blue Bug Solutions offers the following services: Residential and commercial termite, pest control, bugs & animal removal.

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM