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R. B. Queern & Co Inc

About us

RB Queern & Co has been in business since October 1994. Our main goal is customer satisfaction and we do everything in our power to achieve that. We have nine qualified, licensed technicians who we pride ourselves on calling the best in their fields. The staff in our office is more than qualified to assist you in scheduling and any questions you may have regarding the heating or air conditioning systems in your home. We pride ourselves on our education, which we're continually advancing to better serve your needs. The schools that we're qualified from as well as our licenses and their numbers are listed on our website, http://www.rbqueern.com. For a full product and service list you can also visit our website. As far as billing procedures, we are strictly a COD company. We accept all major credit cards along with cash, checks, and money orders. For more information, or if you have any further questions, you can reach the office staff from 8 am to 5 pm. However, if you are having an issue with your heating or hot water, such as the lack thereof either of the former, we have a 24-hr answering service. Simply call our number and leave a message with the service. They will then contact one of the service technicians to come out to your home and fix the problem. On our portfolio page of this site, we have a reference letter from a long term customer. Names and addresses have been omitted for privacy, however the sender stressed they'd be happy to help spread the word about RB Queern & Co. If you have any questions, comments, concerns, or feel like scheduling an appointment, we can be reached Monday thru Friday 8am to 5pm at (401) 849-0095 or (508) 676-6939. Also, please feel free to make a report. Any and all comments are welcome as they help us to better serve your needs.

Business highlights

Emergency services offered
31 years of experience

Services we offer

& electric conversions, & sheet metal work. Floor heaters, & warm air., HVAC, Heating & air conditioning, energy efficient systems, forced air & hot water systems, gas, geothermal equipment, heat pumps, oil, radiant flooring & heating, radiators, retro fittings, solar heat, space heaters

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.843 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
7%
3
0%
2
5%
1
0%
Showing 1-25 of 43 reviews
Susan W.
Jun 2019
5.0
Yes, I recommend this pro
Excellent! They were friendly.

Wynne B.
Jan 2018
5.0
Yes, I recommend this pro
They were very responsive during cold when the furnace went out.

Pat P.
Sep 2017
5.0
Yes, I recommend this pro
$700
.

Darya B.
Aug 2017
5.0
Yes, I recommend this pro
I received a quote from another company and they said that I needed a much larger unit, and the work was almost twice as much as what RB Queern charged me. They were very helpful and made sure I received not only a properly sized water heater, but a good quality one. The workmen were very polite and efficient, they left the basement neater than when they got there. I look forward to working with them in the future for my heating needs.

Terrence K.
Nov 2016
2.0
Interestingly enough the work was done much faster and at a lower rate. Buyer beware

Randy R.
Jan 2016
5.0
Yes, I recommend this pro
$200
unknown

John S.
Nov 2015
5.0
Yes, I recommend this pro
$10,000
Queern was very thorough and responsive  in answering my questions about various options to repalce my old system. They steered me away from higher-priced German systems and I settled on a Rinnai high-efficiency unit.
They installed the new equipment neatly and so far it has run quietly and provides ample hot water.

Gretchen C.
Nov 2015
5.0
Yes, I recommend this pro
unknown

Tom J.
Oct 2015
5.0
Yes, I recommend this pro
$250
Troubleshooted a no-heat/hot-water situation for a furnace-fired water heating system.  Had it up and running quickly.  ended up replacing a valve and expansion tank.  

Michael M.
Aug 2015
4.0
Yes, I recommend this pro
$1,300
Both technicians were professional and efficient and their work looks very good. I would have rated the company straight A's except for the price charged for the Honeywell Smart Valves $330.00 when they are available online for $180 and less. I'm happy to pay premium labor rates for timely professional service but no need to hammer the customer on the part as well.

Lynne T.
Aug 2015
5.0
Yes, I recommend this pro
$500
It went well and we have a safer home.

Maryann M.
Jul 2015
5.0
Yes, I recommend this pro
$10,000
unknown

Kristin Z.
Jul 2015
5.0
Yes, I recommend this pro
$225
They always arrive on time. They are always knowledgeable. They are courteous. Good thinkers, analyze the problem properly and explain what they find. One of our better vendors.

Pat P.
Jun 2015
5.0
Yes, I recommend this pro
$500
The staff is always great. They left the area fine. They said 10 to 10:30. There were there at 10:30 on the nose. I was very pleased with them.

Gerard L.
May 2015
5.0
Yes, I recommend this pro
$135
unknown

Brian D.
Feb 2015
5.0
Yes, I recommend this pro
$175
unknown

Susan W.
Jan 2015
5.0
Yes, I recommend this pro
unknown

Allen L.
Oct 2014
5.0
Yes, I recommend this pro
$132
unknown

Anne H.
Jul 2014
5.0
Yes, I recommend this pro
$250
Very prompt service. He was quick to diagnose the issue, order the right parts and fix as soon as the parts came in. The owner kept us in the loop at all times through e-mail on the status of our parts on order. Great communication with reasonable prices. Would definitely use again.

Carol C.
Jul 2013
5.0
Yes, I recommend this pro
$300
They are excellent. They did come and helped me out everything worked out well. They are a limited provider so I can have them come and do things like inspect my boiler, but they don't do plumbing itself so I may have them come back for an inspection, but I am not sure, if I can find a plumber that does both I would rather do that it is little easier that way, but they were very good. I would use them again.


Joseph P.
May 2013
5.0
Yes, I recommend this pro
$400
I called RB Queern to address a heating issue in one of the zones of my house. They were prompt and professional, got right down to business and found several issues which needed correcting, both with the furnace and with the thermostat. They were able to handle all issues at the time, and explained to me everything they were doing and why. I don't think it could have gone any better.

Andrew M.
Mar 2013
5.0
Yes, I recommend this pro
$100
They were great. He was fantastic. He only charged me an hour and went pretty easy on me. He's just a nice guy. He was very helpful and taught me how to do it myself. It was an emergency call and their phone was ringing of the hook because of the storm, so I was lucky to even get a plumber on that day. The price was reasonable for a plumber. He showed up when he said he's going to. In fact I was his first call that morning and he happens to be near me, I think. I', going to make him my regular plumber.

Ann T.
Dec 2012
5.0
Yes, I recommend this pro
$195
I have used R.B. Queern for over 10 years. Their service has always been professional and they are always punctual. They have also answered calls for help in the middle of the night.

John C.
Sep 2012
5.0
Yes, I recommend this pro
$150
Brilliant. The two guys were, on time, cheerful, efficient, , just a pleasure to have.

Arthur F.
Jul 2012
5.0
$200
R. B. Queern and Company were satisfactory. They are responsive and were very good. I would not use their services again because I've discovered a local company, but it doesn't take away from them. I think they did a fine job, but I just found somebody who did it a little bit better and was better priced. I don't think that R. B. Queern and Company was bad. I think they were very good and honorable people and the price was very fair.
Showing 1-25 of 43

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

R. B. Queern & Co Inc is currently rated 4.8 overall out of 5.

R. B. Queern & Co Inc accepts the following forms of payment: CreditCard

No, R. B. Queern & Co Inc does not offer free project estimates.

No, R. B. Queern & Co Inc does not offer eco-friendly accreditations.

No, R. B. Queern & Co Inc does not offer a senior discount.

Yes, R. B. Queern & Co Inc offers emergency services.

No, R. B. Queern & Co Inc does not offer warranties.