Kitchen & Countertop Center Of New England

We could not have asked for anything more from KCCNE. From the owners down everyone was very professional and went out of their way to help out wherever they could. Great products, better service.

We just completed a kitchen renovation of our East Greenwich home and we used KCCNE for the countertops. We visited a few different places for countertops and ultimately ended up choosing KCCNE for their huge selection, pricing and of course their knowledgeable staff. Our designer / sales consultant was Mary Jane Robillard and she couldn't have been more helpful throughout the process. I will recommend KCCNE to anyone I know. I have already given her name out to two of my friends that are doing similar renovations. Thank you!!

showroom is beautiful. large selection of small pieces of granite to choose from. salesperson very helpful and patient. delivery coordination and installation great.

Very well, the install was complex and was handled in a professional way. Extremely satisfied

Every step was perfect. I went to work, they came and installed the countertop (all in one piece-no seams) and when I came home I was so shocked I cried. My husband laughed at me. It Is SOOOO Beautiful!!! We chose the Volga Blue countertop. I'm very pleased.

KCCNE does absolutely beautiful work. The quality of their cabinetry is excellent and they have a broad selection of beautiful counter tops. It was a pleasure working with Eddie, his staff and all of the crews. They were always polite and professional. They work very hard from demo to completion and their designers and subcontractors pay attention to detail. KCCNE stands behind their work 100%. Four years after our project was completed, we called to ask if they would send someone over to take a look at something in the kitchen. KCCNE promptly sent someone to our house and scheduled the work. They went above and beyond in making some minor repairs. We highly recommend KCCNE to you. We love our kitchen, Eddie. Thank you ! Diane & Phil Tower North Attleboro, MA

We added some work to the project and the process went very smoothly.

Many thanks to KCCNE for converting our old house into a modern home! We kept the exterior walls mostly the same, but the entire house, except the basement, is brand new. Believe it or not, the project was completed while we continued to live in the house. This feat took careful planning and coordination led by Kelli and creative solutions crafted by Joe Mele. KCCNE completed the project in two phases with a short break in the middle so we could catch our breath and move from the untouched areas to the newly completed ones. The finished house feels substantially larger, has a massive kitchen with excessive counter space, open floor plan, and a beautiful master bath with a few extra luxuries. We used to feel cramped with a few friends visiting, but we recently had a BBQ with eighteen family members and had plenty of room for everyone. The details of our adventure are below, complete with the highs and lows of the project in case you’re thinking of starting a renovation. The first day of demolition our refrigerator and stove moved into the garage, an old microwave moved into the basement, and a slop sink was installed for doing dishes. Four full days of demolition and our house was hardly recognizable. The kitchen, main bathroom, living room, dining, room, upstairs bedroom, sitting area (now a master bath), and hallways were completely stripped down to the studs. The first few minutes were the most terrifying since we realized there was no turning back. Every day that Shaun and the rest of the demolition crew were there, we would come home to a surprisingly clean house. We even noticed they were sweeping the steps outside to the main entrance so we didn’t track dust back in! They made it feel like we were still coming home after a long day instead of feeling like we were entering a disaster. Once the walls were open we got a chance to see what unexpected problems we were going to face. We were lucky and we only had a few surprises. For each problem, KCCNE had multiple possible solutions. They took the time to explain the options, their pros and cons, and helped us make the right decision for our budget and schedule. We asked a lot of questions and kept ourselves involved in the project. Fortunately, because our project was so massive, they could work on other areas if we needed a little time to do some homework before making a major decision. The leads from each of the trades all met at the house with us as soon as demolition was completed. We walked from room to room explaining our vision for what we wanted. They took the time to listen, asked great questions, and remembered the fine details as they worked. Joe Pakuris, Leo (electrical), John (plumbing), and Joe Mele (carpentry) found ways to slightly adjust how they were doing their part to ensure the finished product came together as we had dreamed it up. Joe Mele really stepped up as the onsite day-to-day person. Every morning he would ask us a few questions to make sure he had our vision clear in his head and helped guide everyone as small things came up. If he wasn’t positive of an answer, he’d ask us the next morning or text us a picture so we could provide quick answers. He usually had questions a few days in advance for us so we could think and decide without feeling rushed which we greatly appreciated. One example of Joe’s creative leadership that really stood out was early in the roughing stage of the master bathroom. John agreed to route a pipe a little differently so that Joe could put a pocket door in a specific location to satisfy a bunch of goals. It may sound like a minor thing, but it solved several problems at once that we could not see a solution to any of them individually. That little change gave us a place to put our heated towel rack, made the entrance to the master bath more convenient, helped open the room, and gave the toilet area a little extra privacy. Another example was Kelli tracking down a way to create a custom shaped shower to fit our small space, but with a solid surface instead of tile. The combined Corian shower pan, Choreograph and glass walls exceeded our expectations. It looks incredible and is so easy to keep clean. We really love the master bathroom. The glass and mirrors that Scott installed, who was referred by KCCNE, really make the tiny space feel much larger than it truly is. No project of this magnitude goes forward without some issues. The real question is how a company handles those problems when they do come up. Given the scope of our project, it was surprising we didn’t have more issues; careful planning really helps avoid problems. Our biggest problem was the result of one area of granite installation. The result was not what we expected. A few folks from KCCNE came down to look at it and tried to make one fix which was reasonable, but still very different than what we really expected. We were very surprised a few days later when the fix was removed and that task recompleted a few days later better than we expected. We have a lot of respect for a company that stands by their work, especially in a gray area like this where they could have been very justified stopping with their initial fix. We know that took extra time and materials and we absolutely love the result. Many thanks to Dan and the rest of the team for going the extra mile. The granite from KCCNE is beautiful. We ended up putting the White Ravine stone everywhere, led by Rafael and the granite crew. The kitchen, dining room, both bathrooms, and stairwell ledges took approximately 4 full slabs. We have no ideas how many square feet of blueboard were needed, but we do know the new blueboard went up fast. Then Scott and his crew removed the old popcorn ceilings and cleaned up a bunch of poorly taped old seams from the original house in the process too. It was amazing to see the design Mary Jane prepared on the computer become a reality. As part of the renovation we also had some cosmetic and functional changes that we wanted to do while the walls were open. This included splitting up the original poorly designed heating loop for the house into four zones, adding beams to give the living room a wow factor (everyone says wow when they enter the room for their first time), creating a coat closet, adding insulation to rooms we felt were cold in the winter, installing a ceiling fan, improving the lighting, replacing all carpets with tile or hardwoods, fixing squeaks in the floor and stairs, upgrading the house security system, and many other little pieces that really make the house more functional and comfortable. It’s funny how some of the small things we didn’t think about were taken care of too. For example, our electricians Leo, Matt and Scott listened to how we were planning to set up the furniture in the master bedroom during that first day walk through. As the project was nearing the end we noticed the outlets near where we were planning to put our nightstands had built-in USB charging ports in them. Leo consistently told us he only does things he would do for himself in his own house. We use them every day, but never would have thought to ask for them. The same goes for dimmers on many of the switches which we use more than we thought we would. Our painter Chris, who was recommended by KCCNE, was a one-man show but worked creatively to get areas of the house finished so we could move in and get back on with our lives. He patiently waited while we debated between countless shades of blue for one bedroom. He was always cautious to remind us that he didn’t want to push in any way with color selections, but we knew he would have good ideas having seen the results of his work on countless other houses. His suggestions to go a bit bolder with some color choices were absolutely the right move. The house has a classic color palette, but with enough subtle differences to make it feel bright, warm, and inviting.

All the employees that came, they all introduced themselves, they were all very thorough, cleaned up very well after themselves and very professional. They could have done a little more updates on the scheduling for the following week, a little more communication. Most of them were on time, a couple of them didn't come until later.

It went great. The "demo" guys were neat and quick and made sure everything was in place and cleaned before they left. The installers were also on time, neat and professional. By far this was the best company that we made the decision to go with. I highly recommend them and would use their services if needed. Great experience.

Their staff was totally professional from the initial consultation until completion. We can’t say enough good things about their design services. They were patient and helpful as we worked through the many decisions about layout, cabinets, countertops, backsplash, and flooring. The best part of the experience was the way KCCNE communicated with us through every step in the process and coordinated all the aspects of the project. The designer, plumber, electrician, carpenter, tile man, drywaller, and even the demolition crew, made sure everything on the project went together the way we wanted. We were very fussy about every detail and KCCNE did not disappoint.

Excellent! Outstanding workmanship, friendly staff, and a very talented designer who gave us exactly what we wanted!

Kitchen and Countertop Center of New England is amazing. Anyone can renovate when things run smoothly, but the true test of a reputable company is their response when questions arise. KCCNE was always available, and the response time wasn’t in days or even hours, but rather often minutes of our questions. The end result is just beautiful and every day we’re thankful we chose KCCNE for our renovation.

Tremendous work in both design and workmanship, as well as my overall experience with the KCCNE team. From the design perspective Eddy was able to bring my ideas to life, selecting finishes, colors, and design elements that really enhanced the finished look of the room. Quality of workmanship is a top priority for these guys - from tile layout to moldings, granite and glass, all work was done with an eye to perfection and anything that needed to be corrected was done without question. You will not find KCCNE to be the least expensive but you also won't likely find better results or a better company to deal with.

KCCNE completely transformed my kitchen! The process from start to finish was easy & enjoyable. I worked with the designers who helped my make vision come together perfectly. They listened to my ideas & brought them to life. I also worked with the granite fabricators & installers who helped with the design of my countertop & island. My experience from day one going into KCCNE, the employees to the installation team who came into my home were friendly, reliable & professional from start to finish. My kitchen came together quickly & beautifully. I highly recommend them.

The experience was great, starting with the sales person. He took the time to show us every piece of granite on the site,gave us a price that included measuring and making a template, removing the old counter top, disconnecting and reconnecting the plumbing,and installing the counter top. We found the price to be much better than expected. As for the installation, they came when they said they would and did what they said they would. Marvin, Manuel, and Julian were very professional and took the time to do a beautiful job. The plumbers came on short notice late in the day and also were professional and did a great neat job. Oh yeah they also gave us a stainless steel sink with the counter top. I would recommend KCCNE to anyone looking for a new counter top.

The entire experience was amazing! I am in the commercial construction industry and from demo to finish carpentry, KCCNE is top notch! The demo crew was extremely neat and tidy, laying out runners every day, and vacuuming every night. They were all extremely polite and agreeable to work around the dogs and cats. The finish carpentry was amazing, which in mind is always the icing on the cake. Having worked with another prominent kitchen and bath remodeler in RI, there was no comparison - I wouldn't work with anybody else for our next project.

I LOVE my new kitchen. It was beautifully designed and professionally executed. The pictures will speak for themselves but what the pictures don't show is the amazing staff and professionals that work for KCCNE. Every crew that entered my home from the demolition crew to the finish work team was professional, personable, and a pleasure to be around!!! Their work was meticulous and my satisfaction was their number one priority. I highly recommend them!! Thank you kccne for making my dream kitchen reality.

No in-home estimate after 2 scheduled appointments.

Excellent. I was so satisfied and I recommend them to all of my friends. They are true professionals and they made what could of been a stressful process really easy on me. Which I appreciated since I have two kids.

Hiring KCCNE was the smartest thing I have ever done as a homeowner. These people are the best contractors I have ever worked with and best of all they do it ALL! There were no delays with subcontractors so the impeccable quality of our kitchen redo was actually done BEFORE the projected finish date! When does that ever happen with a home improvement project? Our spectacular new kitchen was the ultimate selling point when we sold the house a year later. Our home sold within a week and ABOVE our asking price! Don’t even THINK of going with anyone else, KCCNE are the best!!!

We were blown away with the professionalism and personal touch provided by not only Joe and his designers and office staff but also by the consummate professionals who performed the work. From the demolition team to the electrical and plumbing experts not to mention the superb carpentry team this project was a dream. I only wish we had contacted KCCNE sooner. They are awesome and we would recommend them to anyone looking for quality work.. Thanks all!!

My husband and I could not be happier with our experience! Having small children, we were concerned about such a big undertaking - KCCNE followed through on their promise of getting us functioning as quick as possible by having someone in the house and working each and every day. We are constantly told our kitchen looks like it's straight out of a magazine, and the quality and craftsmanship is second to none. The entire staff, from plumbers, electricians, designers, cleaners, and owners were great to work with and extremely professional - everything had to be done the right way, not the easy way, and we very much appreciated this! Thank you again, KCCNE - we couldn't be happier and would recommend you all day long to friends and family!

The countertop looks beautiful and everyone at the company was a pleasure to work with!

Overall very pleased with finished product. Most tradesmen were great especially carpenter. Had some issues along the way with tilers, even had a different one have to finish correct the job, but KCCNE made good on it and have stated they will stand behind all work with anything they did. Project when a bit longer than anticipated/quoted but there were holidays mixed in throughout and again issues with tiling held somethings up. Was difficult to know exactly who was serving as project manager but there are easy to get hold of via Cindy and she is great to deal with especially for such a project that is not only expensive but disruptive to your home as any kitchen project would be. Overall would recommend but need to stay on top of things yourself as you would any contractor and don't be shy to bring up issues as KCCNE will respond and correct.