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Dupuis Oil

4.8(
25
)

Heating and Air Conditioning, Heating Oil, Delivery Service,

... +2 more

About us

Additional address Additional phone number - (401) 722-4445. Additional e-mails - marc@dupuisoil.com, info@dupuisoil.com. Additional DBAs - Dupuis Energy, Oil Central, Moreau Oil. Additional contact name - Marc Dupuis. See website for additional service.

Business highlights

Emergency Services Offered

Services we offer

All fuels: Natural Gas, Propane, oil delivery, propane delivery, oil steam boiler replacement, forced hot water, water heaters, air furnace & burner replacement, zoning & hydro-air installations, air conditioning installation and service.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.825 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
4%
3
4%
2
4%
1
0%
Rating CategoryRating out of 5
quality
4.9
value
4.4
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Write a review
Showing 1-25 of 25 reviews
Dianne M.
05/2020
5.0
heating & air conditioning/hvac
  + -1 more
Great! The workers were efficient, clean and professional. There was very little odor of oil which dissipated within a couple of hours.
Description of Work: My oil tank was very old and needed replacement
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,300
Dianne M.
05/2020
5.0
heating & air conditioning/hvac, delivery service
  + 0 more
great! The repair went smooth and quick. The staff were professional! I have been with Dupuis Oil for a while and love their service!
Description of Work: radiator valve replaced
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$238
Lavinia F.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
They have always been professional.
Description of Work: Dupuis Oil did an annual maintenance of the furnace and the boiler. They are due out again next week.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lavinia F.
10/2016
5.0
delivery service, heating oil companies
  + 0 more
The price depended on the price of the oil. The service was fine. It was automatic. They are prompt, they are punctual. Their prices aren't the best so I can probably get better pricing on fuel oil and stuff, but they are one of the few companies who can service the boiler that I happen to have so I'm kind of limited. Pricing could be a little more competitive, but other than that, they are great.
Description of Work: I used Dupuis Oil for an oil delivery.
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Lavinia F.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
It's $229 for a 2- year service for 2014 and 2015. They are always on time, they come when I call if I need them like an emergency service or anything else.
Description of Work: They did an annual service maintenance on my boiler.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$229
Chip M.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Richard B.
02/2016
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
unknown
Description of Work: Worked on the boiler
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Victoria H.
04/2015
3.0
heating oil companies, heating & air conditioning/hvac
  + 0 more
I normally have them clean my oil furnace at the beginning of the season. I don?t stand over them or anything. Just last week or the week before, I smelled fumes when I turned on the furnace. I called them to see if they could check it out. It was the same guy who came out in November. I heard him downstairs using a vacuum, and I wondered if he was cleaning it and if I needed to do it twice a year now. The guy came upstairs and said it might be coming from my chimney. I told him begged to differ, since I?d just had a chimney cap put on and they?d said it was fine. I told him that it must have needed a cleaning, since I?d heard the vacuum. He said, ?Well, there was just a little bit.? He didn?t tell me how much it would cost. I got a bill in the mail for $135 ? the price of a cleaning. I called them up and asked to speak with them. I didn?t believe that was fair or that I owed that amount. I explained that it wasn?t the chimney, and that the issue was resolved by cleaning it, but I shouldn?t have had to get two cleanings in a season. The head of maintenance called me and said that he couldn?t reverse the charge. I don?t think that?s right, and I won?t be using them again.
Description of Work: They have serviced my furnace annually for about two years.
Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$135
Cindy R.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Diagnosed problem with boiler within 15 minutes, had part on their truck, and heat was working within the hour. They also came an hour early which was great.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Fred N.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
Jason did a great job and I was very pleased with the service. I would highly recommend their service to others.
Description of Work: They installed a new a/c unit.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
James A.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Services my oil fired burner. Did great work! Once completed they had my burner firing above what it's rated at and its utilizing oil much more efficient than last winter.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Drayton F.
12/2014
5.0
heating oil companies, heating & air conditioning/hvac
  + 0 more
The oil annual service is part of their service plan. The annual charge is about $275.00. What stands out is their reliability.
Description of Work: I used Dupuis Oil to service my oil boiler. We also have our oil service with them.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Danielle M.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
I have had multiple issues with my wall hung boiler. Dupuis came within a day or two of my call, showed up at the time and on the date they said they would and resolved all of my issues. Due to no fault of theirs, the project encountered additional work but Dupuis charged me a very fair price. I will not call another company. Dupuis performs excellent work at very fair prices and they are a local company with employees who return your calls. Great company.
Description of Work: Repaired my boiler
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Fred N.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
Except for the service provider, I don't want my name or address associated with this review. I value my privacy.
Description of Work: Dupuis Energy installed a central Air Conditioning unit onto my forced hot air heating unit. The individual who examined the existing system and recommended units required for the AC add-on was impressively knowledgeable and professional. The installation was scheduled quickly and done on time. The crew that did the installation was competent, pleasant and considerate. They cleaned up thoroughly and removed all packaging and debris. Very satisfactory up to this point; now we wait for a heat wave to see how well it all works.
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,300
Amy D.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Deborah D.
12/2013
5.0
heating & air conditioning/hvac
  + -1 more
The work was performed efficiently and expertly. They were very polite and kept us informed as to what they were doing. It was a very positive experience.
Description of Work: Replaced a 55 year old oil boiler with a new higher efficiency system. Replaced a propane hot water heater with an indirect water heater off of the new boiler. Replaced system components as required.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
John D.
02/2013
2.0
heating & air conditioning/hvac
  + -1 more
Do not go with DuPuis. You may like them in the beginning, but the relationship will go sour quickly. Especially if you are not a customer that requires oil fills frequently.
Description of Work: I moved to RI from MD in 2011 and this was my first time using oil for heating. When I signed the contract for service in late 2011, I used DuPuis for heating my house and potable water. They promptly came by when I needed heat and left me a bill. I was unaware that I had to pay the bill in its entirety up front and sent roughly $300 a month to pay the bill off. I received a number of letters telling me my account had a balance, which I expected because I paid monthly, until I received a letter threatening to cut my service completely for an overdue balance. I called and the rep informed me that the bill had to be paid promptly after receiving the oil fill. As a result, I expedited my payments and paid off the balance. After I paid the balance, I was informed that I could not be on a particular service plan because I didnt pay my account off in time - even though I informed them I had never used oil before and no one ever informed me of the requirement to pay the balance immediately. I've since converted my water heat to electric, but my house still heats off oil. Last night, I discovered I ran out of oil. I spoke with a customer service representative this morning and she informed me that my account had been deactivated. She was rude, beligerant, and lacked any concern for me and my family, especially given it less than 30 degrees outside and we are expecting a blizzard. She further informed me that I in fact told them to cancel my account, which I informed her I never did and she promptly stated that the customer rep who documented my alleged statement would not have made something up. She never offered to provide any assistance, reactivate my erroneously deactivated account, or provide any type of comfort even though the inside of my house was bordering 54 degrees.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
$1,500
jonathan A.
10/2011
4.0
heating & air conditioning/hvac, heating oil companies
  + 0 more
The reason I went with them solely because their price was decent, my dad recommended it and we could buy oil from them without entering into a service contract. Most likely I would use their services again in the future.
Description of Work: I used the services of Dupuis Oil. They delivered some oil two months ago. The price was $400.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Stephen K.
09/2011
5.0
heating & air conditioning/hvac
  + -1 more
They are very punctual and very fair. They do excellent work. I will use their services again in the future.
Description of Work: I used Dupuis Oil for my heating system.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
HEATHER H.
11/2006
5.0
heating & air conditioning/hvac
  + -1 more
Incredibly nice guys! Arrived on time, very helpful and knowledgeable, and gave great instructions on how to keep the boiler maintained.
Description of Work: Fixed the boiler.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
06/2006
5.0
heating & air conditioning/hvac
  + -1 more
THEY HAVE BEEN VERY GOOD TO ME IN THE TIME THAT I HAVE BEEN USING THEM. THEY DO A GOOD JOB WITH THE FURNACE AND IT RUNS GREAT AFTER IT IS CLEANED OUT.
Description of Work: THEY CLEAN MY FURNACE EVERY YEAR.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$88
GERTRUDE M.
06/2006
5.0
heating & air conditioning/hvac
  + -1 more
THE OIL PRICES ARE WAY TOO HIGH BUT THAT ISN'T THEIR FAULT. I HAVE HAD A CONTRACT WITH THESE GUYS FOR MANY YEARS. THEY DO A WONDERFUL JOB KEEPING MY FURNACE IN TIP-TOP SHAPE.
Description of Work: THEY SERVICE MY HEATING SYSTEM EACH YEAR.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
06/2006
5.0
heating & air conditioning/hvac
  + -1 more
I HAVE USED THIS OIL COMPANY FOR VERY MANY YEARS, SO WHEN IT CAME TIME FOR MY NEW FURNACE, I USED THEM. I HAVE ALWAYS HAD VERY GOOD SERVICE FROM THEM. THEIR PRICE WAS COMPETITIVE WITH OTHER COMPANIES. I REALLY AM VERY HAPPY WITH THE NEW FURNACE
Description of Work: THEY INSTALLED A NEW OIL BURNING FURNACE.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,200
05/2006
5.0
heating & air conditioning/hvac
  + -1 more
WE ARE EXTREMELY HAPPY WITH THIS COMPANY. THE SERVICEMAN WAS SO THOROUGH, MY HUSBAND CALLED HIS SUPERVISOR TO COMMEND HIM. THEY HAVE BEEN DEPENDABLE AND I FEEL GOOD KNOWING OUR FURNACE IS EFFICIENT.
Description of Work: I HAVE A SERVICE CONTRACT WITH THIS COMPANY TO MAINTAIN OUR OIL FURNACE. THEY CLEAN AND ADJUST IT ON A YEARLY BASIS.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109
05/2006
5.0
heating & air conditioning/hvac
  + -1 more
I HAVE NOTHING BAD TO SAY ABOUT THEM. THE WORK WAS DONE QUICKLY, CHEAPLY AND THOROUGHLY. THEY WILL CONTINUE TO COME TO MY HOME FOR AS MANY YEARS THAT I LIVE.
Description of Work: THEY CLEANED AND SERVICED MY BOILER.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50

    Contact information

    401 Walcott St, Pawtucket, RI 02860

    www.dupuisoil.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM
    Saturday:
    Closed

    Licensing

    Bonded
    Insured
    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Heating and Air Conditioning,
    Heating Oil,
    Delivery Service,
    Water Heaters,
    Plumbing

    FAQ

    Dupuis Oil is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 4:30 PM

    Tuesday: 8:00 AM - 4:30 PM

    Wednesday: 8:00 AM - 4:30 PM

    Thursday: 8:00 AM - 4:30 PM

    Friday: 8:00 AM - 4:30 PM

    Saturday: Closed

    Dupuis Oil accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Dupuis Oil offers free project estimates.
    Yes, Dupuis Oil offers eco-friendly accreditations.
    No, Dupuis Oil does not offer a senior discount.
    Yes, Dupuis Oil offers emergency services.
    Yes, Dupuis Oil offers warranties.
    Dupuis Oil offers the following services: All fuels: Natural Gas, Propane, oil delivery, propane delivery, oil steam boiler replacement, forced hot water, water heaters, air furnace & burner replacement, zoning & hydro-air installations, air conditioning installation and service.

    Contact information

    401 Walcott St, Pawtucket, RI 02860

    www.dupuisoil.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM
    Saturday:
    Closed