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Lowes

Doors, Hardware & Home Improvement Stores, Hardwood Flooring Sales and Installation,

About us

Lowe’s has been helping our customers improve the places they call home for more than 60 years. Founded in 1946, Lowe’s has grown from a small hardware store to the second-largest home improvement retailer worldwide. Our story began in North Carolina, when Carl Buchan, part owner of the North Wilkesboro Hardware Company, envisioned creating a chain of hardware stores. He purchased the company from his brother-in-law and partner and had the foresight to anticipate a post-World War II building boom. By eliminating wholesalers and dealing directly with manufacturers, Lowe’s established a lasting reputation for low prices. Sales grew over time and we expanded all across the country and now operate stores not only in the United States, but also in Canada and Mexico. Although times have changed since Lowe’s first opened its doors in 1946, Lowe’s values have not— the company remains committed to offering high-quality home improvement products at everyday low prices, while delivering superior customer service.

Services we offer

Appliances, Bathroom, Cleaning, Electrical, Flooring, Hardware, Tools, Home decor, Outdoors, Paint, Plumbing, Windows & doors.

Amenities

Warranties
Yes

Reviews

4.116 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
63%
4
13%
3
0%
2
25%
1
0%


Rating CategoryRating out of 5
quality
4.3
value
3.9
professionalism
4.1
responsiveness
4.1
punctuality
4.1
Showing 1-16 of 16 reviews

AL A.
06/2016
5.0
home improvement stores
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

KATHY P.
05/2007
2.0
custom cabinets, home remodeling
  + 0 more
I was not pleased with Lowe's at all. They completely mis- calculated the measurements which would have felt a big gap in the cabinets. They never answered the phone when I called which led me to have to go down to the store to discuss any details. The contractor on the other hand did a fantastic job. I took their card and I will only strictly deal with them for future projects. But I was very upset with Lowe's and I would not recommend them to anyone.
Description of Work: They did all of the calculations for the cabinets in the kitchen of my 12 x 11 kitchen. There was laminate countertops installed as well as all of the electrical and plumbing. There was already ceramic tile that was laid so I did not have that done. They also made the arrangements for the sub contractors and contractor as well.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$20,000

JOANNE T.
10/2006
5.0
doors, home improvement stores
  + 0 more
Tim Hanlon and Stefan in the mill-work department were very knowledgeable and professional. Tim followed up regularly, as did the customer service department. Problem arose when one of the manufacturers shipped the incorrect door - Lowe's handled the issue and had the correct item expedited. Installation went very smoothly and we are extremely satisfied with the results.
Description of Work: We ordered 3 new entry doors from Lowes - steel front door with side lites, fiberglass single entry door for walk-out basement, and patio slider. Lowe's contractor installed all three.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

06/2006
5.0
doors
  + -1 more
WE HAD TRIED THIS COMPANY BECAUSE THEY WERE HAVING A SPECIAL FOR INSTALLATION. WE ARE PLEASED WITH THE QUALITY OF PRODUCT WE BOUGHT. THEY MADE SURE WE WERE IN BEFORE THEY CAME OVER. THE DOOR FIT AND WORKS GREAT. I WAS VERY HAPPY.
Description of Work: I HAD BOUGHT A STORM DOOR AT THEIR STORE AND HAD THEM INSTALL IT. THE DOOR WAS $150 AND THE INSTALLATION WAS $50.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

MICHAEL G.
06/2006
5.0
carpet installation
  + -1 more
THEY DID A GREAT JOB INSTALLING MY CARPET. I WAS HAPPY WITH THE SERVICE THAT I RECEIVED. THEY REALLY DIDN'T DO ANYTHING WRONG. I WISHED THE PRICE COULD HAVE BEEN CHEAPER BUT MOST OF IT WAS FROM THE HIGH-QUALITY CARPET WE BOUGHT.
Description of Work: THEY INSTALLED CARPET IN JUST ONE ROOM OF MY HOME.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

WILLIAM M.
06/2006
2.0
custom cabinets
  + -1 more
THEIR WORK WAS TERRIBLE. THEY HAD TO COME BACK AND FIX THEIR MISTAKES. THEY JUST MADE THEMSELVES MORE WORK. THE HANDLES ON THE CABINETS WERE NOT EVEN LEVEL WITH THE CABINETS.
Description of Work: LOWES INSTALLED NEW CABINETS IN MY HOME.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

Yes, I recommend this pro
$545

KATIE R.
06/2006
5.0
ceramic tile, flooring contractor
  + 0 more
THE BEST THING ABOUT USING LOWE'S IS THEIR GREAT CUSTOMER SERVICE. I THOUGHT THAT THEY DID A GREAT JOB. THEIR PRODUCT IS REALLY GOOD QUALITY, TOO. I WAS VERY SATISFIED WITH THEM AND THEIR WORK.
Description of Work: THEY INSTALLED CERAMIC TILE IN THE BATHROOM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

BURT G.
06/2006
5.0
heating & air conditioning/hvac
  + -1 more
THEY CHARGED US FOR ONLY TWO OF THE AIR CONDITIONERS INSTEAD OF FOR ALL FOUR. THEY ALWAYS HAVE WHAT WE ARE LOOKING FOR AND THEY ARE ALWAYS WILLING TO HELP.
Description of Work: LOWES INSTALLED FOUR WINDOW AIR CONDITIONERS IN MY HOME.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

06/2006
5.0
doors
  + -1 more
I GOT A REALLY GOOD DEAL ON THE DOOR, THAT IS WHY I TOOK ADVANTAGE OF IT. THEY WERE VERY HELPFUL. THEIR CUSTOMER SERVICE WAS EXCELLENT ALSO. THEY WERE VERY PROFESSIONAL TOO.
Description of Work: THEY CAME AND REPLACED A STORM DOOR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

david S.
06/2006
2.0
doors
  + -1 more
I WOULD NOT RECOMMEND THEM BECAUSE I WAS VERY DISSATISFIED. I HAVE NO QUALMS WITH LOWES, JUST THE PEOPLE THEY HIRE TO DO THE WORK. I THINK IF I EVER HAVE ANYTHING DONE I WILL HIRE A CONTRACTOR INSTEAD OF GOING THROUGH A STORE LIKE LOWES.
Description of Work: THEY PUT IN TWO NEW DOORS.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0

Yes, I recommend this pro
$1,500

06/2006
4.0
window treatments
  + -1 more
THESE PEOPLE PUT COLORS TOGETHER THAT I WOULD HAVE NEVER THOUGHT TO PUT TOGETHER. THE OUTCOME WAS REALLY BEAUTIFUL. THEY KNOW WHAT THEY ARE DOING AND CAN MAKE EVEN THE ODDEST COLORS LOOK GREAT.
Description of Work: THEY HELPED ME PICK OUT THE TYPE OF WINDOW COVERINGS THAT I LIKED THE BEST AND HUNG THEM FOR ME.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$175

koby L.
06/2006
5.0
hardwood floor
  + -1 more
THIS CREW THAT INSTALLED THE HARDWOOD FLOOR WAS WONDERFUL. THEY WERE A GOOD CREW TO BE AROUND. THEY WERE FRIENDLY, PUNCTUAL AND RELIABLE. THEY WORKED IN A TIMELY MANNER AND DID A GOOD JOB CLEANING UP.
Description of Work: THIS COMPANY REMOVED THE OLD CARPET AND REPLACED IT WITH HARDWOOD FLOORING.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

DAN R.
06/2006
5.0
hardwood floor, home improvement stores
  + 0 more
THEY ARE VERY GOOD. THEY WERE PROFESSIONAL, CLEAN, AND ON TIME. EVERYTHING WAS DONE REALLY WELL. I GOT GOOD FEEDBACK IN THE END. THEY CALLED ME TO MAKE SURE EVERYTHING WAS STILL OKAY. THE PRICE WAS REASONABLE.
Description of Work: THEY INSTALLED A HARDWOOD FLOOR IN THE KITCHEN.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

05/2006
5.0
doors
  + -1 more
THEY WERE VERY POLITE AND COURTEOUS TO ME. THEY WORKED VERY FAST AND KNEW EXACTLY WHAT THEY WERE DOING, WHICH WAS VERY COMFORTING TO ME. THEY WERE EXCELLENT AND I RECOMMEND THEM.
Description of Work: THEY INSTALLED ALL NEW DOORS THROUGHOUT OUR ENTIRE HOME.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$3,000

05/2006
4.0
carpet installation
  + -1 more
THEY DID A GREAT JOB. WE HAVE NO COMPLAINTS. THE CARPET HAS HELD UP GREAT. WE HAVE HAD NO ISSUES WITH IT UNRAVELING. THEY CAME ON TIME TO DO THE JOB AND THEY WERE PRETTY QUICK ABOUT GETTING IT DONE.
Description of Work: THEY INSTALLED CARPET IN FIVE ROOMS OF THE HOUSE.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

05/2006
2.0
flooring contractor
  + -1 more
THIS WAS A BAD EXPERIENCE. LOWES SUB-CONTRACTED SEVERAL COMPANIES BEFORE THEY FINALLY GOT ONE COMPANY TO SHOW UP AND INSTALL THE FLOOR. THE CUSTOMER SERVICE PEOPLE ARE FRIENDLY BUT HAVING THE WORK DONE WAS A HASSLE.
Description of Work: THIS COMPANY SUB-CONTRACTED TO HAVE A PURGO FLOOR INSTALLED.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

Yes, I recommend this pro
$1,000

    Contact information

    19 Dowling Village Blvd, North Smithfield, RI 02896

    www.lowes.com

    Service hours

    Sunday:
    8:00 AM - 8:00 PM
    Monday:
    6:00 AM - 10:00 PM
    Tuesday:
    6:00 AM - 10:00 PM
    Wednesday:
    6:00 AM - 10:00 PM
    Thursday:
    6:00 AM - 10:00 PM
    Friday:
    6:00 AM - 10:00 PM
    Saturday:
    6:00 AM - 10:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Doors,
    Hardware & Home Improvement Stores,
    Hardwood Flooring Sales and Installation,
    Flooring Sales and Installation,
    Carpet Sales and Installation,
    Cabinet Making,
    Kitchen and Bath Remodeling,
    Window Treatments,
    Heating and Air Conditioning,
    Ceramic Tile,
    Appliance Sales and Installation,
    Windows

    FAQ

    Lowes is currently rated 4.1 overall out of 5.

    Sunday: 8:00 AM - 8:00 PM

    Monday: 6:00 AM - 10:00 PM

    Tuesday: 6:00 AM - 10:00 PM

    Wednesday: 6:00 AM - 10:00 PM

    Thursday: 6:00 AM - 10:00 PM

    Friday: 6:00 AM - 10:00 PM

    Saturday: 6:00 AM - 10:00 PM

    No, Lowes does not offer free project estimates.
    No, Lowes does not offer eco-friendly accreditations.
    No, Lowes does not offer a senior discount.
    No, Lowes does not offer emergency services.
    Yes, Lowes offers warranties.
    Lowes offers the following services: Appliances, Bathroom, Cleaning, Electrical, Flooring, Hardware, Tools, Home decor, Outdoors, Paint, Plumbing, Windows & doors.

    Contact information

    19 Dowling Village Blvd, North Smithfield, RI 02896

    www.lowes.com

    Service hours

    Sunday:
    8:00 AM - 8:00 PM
    Monday:
    6:00 AM - 10:00 PM
    Tuesday:
    6:00 AM - 10:00 PM
    Wednesday:
    6:00 AM - 10:00 PM
    Thursday:
    6:00 AM - 10:00 PM
    Friday:
    6:00 AM - 10:00 PM
    Saturday:
    6:00 AM - 10:00 PM