We are proud to introduce our family owned and operated company into your home. Some of our professional staff have over 20 years of experience, Pet friendly and we donate to help animals.
Business highlights
35 years of trusted experience
Services we offer
Professionals At Cleaning Bathrooms, Kitchens, Living Rooms and Bedrooms, At The Most Affordable Rates. Proud Sponsors To Help Animals (Very Pet and Child Friendly)
Great. They did a perfect job. I haven't seen the cement floor this clean since it was poured years ago.
Description of Work: Clean basement cement floor. (Too big of a job for me.)
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Dianne B.
05/2018
5.0
house cleaning
+ -1 more
I couldn't believe how clean the bathrooms came out. I thought we would need to buy 2 new toilets before the house goes up for sale - after Miss Goody cleaned it we only really need 1 toilet seat. WOW.
Description of Work: Cleaning my moms house to get it ready to sell.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
M. Rosanne B.
02/2018
4.0
house cleaning
+ -1 more
I did not see the results as I was on my way to new residence in another state by the time cleaning happened. Realtor reported cleaners arrived and finished on time, was satisfied with work.
Description of Work: Clean house after move out.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$389
Response from J and M Pro Cleaning
We're glad that you were satisfied with our service, but don't understand the Overall B rating. Our cost is much less then our competitors. Thank you for your business and best wishes in your new home.
Patricia M.
03/2017
5.0
house cleaning
+ -1 more
We have been using J and M Pro cleaners the past 4 years and could not be happier! The team does a FABULOUS job every time they clean. They are wonderful with our 2 cats and extremely trustworthy. Working full-time, sometimes longer, the last thing I want to do is clean my home. J and M Pro cleaners does this for us and they are the absolute BEST! Thank-you J and M Pro Cleaners. Tom and Trish
Description of Work: Just wanted to update my review for J and M Pro Cleaners. We have been using this company for the past 4 years and could not be happier! The team does a FABULOUS job every time they clean. They are wonderful with our 2 cats and extremely trustworthy. Working full-time sometimes longer, the last thing I want to do is clean my home. J an M Pro Cleaners does this for us and they are the absolute BEST! Thank-you J and M ! Tom and Trish
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Deborah B.
03/2017
5.0
house cleaning
+ -1 more
J and M Pro Cleaning staff have been keeping our house in great shape for several years. The company makes it easy for us to schedule cleanings, and the staff members are efficient, hard-working, and pleasant. They bring their own cleaning materials but are also happy to use our own "special" products when needed.
Description of Work: standard house-cleaning on a fairly regular basis (every two-three weeks)
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mary C.
03/2017
1.0
house cleaning
+ -1 more
Horrible! I would never hire these people again! They claim to be pet friendly but complained about the presence of my cats (who were hiding and terrified and never bothered anyone). They claimed that there was "cat urine all over the place," which was completely untrue. The three women sent to clean my home were unfriendly and called Jack twice to complain about imagined issues instead of bringing them to my attention, and I was home for the whole cleaning process. Jack would call me and tell me that one of his workers called him with issues. VERY unprofessional. My walls are streaky, and my appliances were half cleaned (roofs of microwaves and other appliances not touched, several blinds in the home not touched, several areas of the home not dusted at all. I feel like I basically threw $300 away since I had to go over their incomplete work/streaks/etc. to correct it and also had to clean the areas that were not touched. VERY disappointing experience. I would avoid this company and wouldn't consider hiring again, even for $50 for the whole house. Not worth the aggravation and lack of professionalism!
Description of Work: Full house deep cleaning.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$300
Response from J and M Pro Cleaning
I'm very sorry you weren't satisfied with our service. We have been a professional house cleaning service for many years and have never received a review like this. Our team leader took pictures of the walls and shelves, which were caked with cigarette smoke and approximately 1" thick dust. We have always tried our best to accommodate our clients and are very pet friendly, as we donate some of our proceeds many help animal causes, but when your dog tried to relieved himself on our equipment, which we had to clean and sterilize after your service, and there was cat urine everywhere, the team leader called me to express her concern and I called you immediately and told you that we may not be able to continue. I told you, in our phone conversation that we would not be able to clean any of your floors, as this would contaminate our equipment and would try our best to clean your walls and you agreed that we wouldn't be able to completely clean the saturated grime built up and you would have a carpet cleaning company clean the floors. I told you that your home may be more suited for a hazmat house cleaning service, which we do not provide, but will try to clean as much as we commonly would. Also, you told our staff not to let the elderly dog out, because he does his business inside of the house and they actually witnessed the dog urinate in the dining room. When I called again, towards the end of their service, I asked if you were satisfied, which you said was great and you asked about returning for future services. With my follow up email, I offered to return to your home, to address the areas you said were overlooked, but you decided to give us this review. I would have gladly tried to help you find the proper service company for your home and hope that any one reading this will refer to all of our other reviews, which tell the true story of our service.
Ann U.
01/2017
5.0
house cleaning
+ -1 more
I have another appointment a month from now.
Description of Work: I use J and M Pro Cleaning. They do house cleaning.
Rating Category
Rating out of 5
Yes, I recommend this pro
Kyle H.
01/2017
5.0
house cleaning
+ -1 more
I have been quite remiss and tardy in writing this review. I have written so many positive reviews for providers way too fast and didn't wait to see if the quality of each persevered. Sadly, most did not. So, I waited (and waited and waited) for more than a few years before writing a review for this company. 1. The very first day was the longest, most thorough and proved to be a template of the quality and consistency the workers would give me every two weeks. I was there the entire day, able to see the transformation of my home. 2. Every visit, the crew appears at the EXACT time they're due. They have never been late and always, always come with smiles and amazing energy. No time is wasted at all. The training that is provided to the staff is beyond any I have before seen. They work non-stop until they're sure the job is done. 3. The women are so very thoughtful, creative, eager to reach a level of perfection that has often been greater than my own. 4. Their flexibility and understanding of my changing needs remains a constant. If I want an area to receive an intense cleaning, I usually decide what other areas can be omitted unless I contact Jack (owner) beforehand to request more time. The staff has never complained about a change in the routine. 5. My work as a clinical social worker often involves late-night urgent situations and I'm awake only long enough to let them in the house, return to bed, and waken to a lovely, clean home. Or, if I need to leave, they clean my office first so I can lock it up and leave. My own liability insurance requires me to stay when any workers are present. These women have been very considerate of this. 6. When a tough cleaning obstacle appears, it stays in the minds of these folks and they return with some new ideas. I had installed a stone-type floor in my kitchen and hall that was tearing apart every mop they or I used. Two weeks later, they returned with more ideas. 7. It has been rare in these several years for a new worker to appear, which says much for the incredibly low turnover this company has. The 'captain' of the crew makes sure that the high standards of this company are met each visit - from each worker, old & new. 8. I look forward to the day J & M are coming - not only is the house clean, but it's also filled the home with smiles, energy, loveliness, and renewal. 9. Professionalism continues to rule with this company. I have NEVER heard any negative comments made to or around me about their employer, co-workers, or customers. This is relatively rare in my experience with other companies. It is a quality I greatly value. Their trustworthiness is unsurpassed. I have been most fortunate in finding J & M; this is the only company I have worked with that has maintained all I described since the first day we met. Without hesitation, I strongly encourage anyone to give them a call and have repeat "Day Ones" every time they come to your home.
Description of Work: Housecleaning for 1700+ sq. ft. home on a regular basis. Home also has a designated area used when I'm working with clients. Home has 3 bedrooms (one is an office), two full baths, sunroom, kitchen, dining, living, laundry.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jill N.
01/2017
5.0
house cleaning
+ -1 more
J&M sent a team of 3 women who worked very hard. My house actually sparkles it's so clean. They were polite and professional. I wouldn't hesitate to hire them again in the future or recommend them to others.
Description of Work: I wanted to have my house deep cleaned before listing it for sale.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Ann U.
12/2016
5.0
house cleaning
+ -1 more
I'm so pleased. The hardwoods look practically new again. The bathroom sparkles beyond expectations. Everything they did has been beyond my expectations. Other companies over the last few years were disappointing, so I can make comparisons. I'd like to be able to afford them more often, but I'll have them back monthly for sure.
Description of Work: Three women spent a combined total of slightly over 9 hours to give a thorough "fall" cleaning to my house. It had been sorely neglected. I had them concentrate on the kitchen, bathroom, dining room, living room and front and back entryways. I left the two bedrooms for another time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$288
I Gianine B.
11/2016
4.0
house cleaning
+ -1 more
There was a very disturbing issue with one of the women who came to clean my house but Jack quickly took care of the situation. He was responsive to my concerns and handled a very delicate situation with professionalism. The woman no longer works for this company. If it hadn't been for this problem, I would have given J & M Pro Cleaning an A. Obviously, the A rating for "Professionalism" is for the two women who did an excellent job and for Jack, not the woman who was fired.
Description of Work: Housecleaning prior to moving.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Diane G.
08/2016
5.0
house cleaning
+ -1 more
A team of four arrived on time and finished the job in the time allotted. The team was efficient, professional, attentive to the instructions I'd sent beforehand, and careful with fragile stuff like old light fixtures. My house is now sparkling. Scheduling was done via email with Jack. Communications were excellent, prompt and to the point. I've scheduled them for routine cleaning going forward, and I couldn't be happier. I should have done this years ago.
Description of Work: Move-in cleaning of a large and fairly grimy home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
LINDA L.
08/2016
5.0
house cleaning
+ -1 more
Fantastic. The two women who were sent were great. The worst thing was the bath tub. It looked like it hadn't been cleaned in six years. They scrubbed the floors and the tile they washed inside and outside closets and cupboards, washed woodwork, baseboards, doors and window casements.
Description of Work: Thorough cleaning of my rental apartment
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Jennifer C.
07/2016
5.0
house cleaning
+ -1 more
The team at J and M Pro Cleaning did a fantastic job. I needed my apartment cleaned after moving out, and I think it is cleaner now than it was when I moved in. They were on time, prepared, and finished ahead of schedule. I had a team of four and everyone was friendly and courteous, and my apartment is now sparkling clean. I would certainly recommend them and look forward to using them for my new home.
Description of Work: Move out cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$340
David B.
03/2016
5.0
house cleaning
+ -1 more
I was SO PLEASED with their service. The owner was very concerned about prompt and thorough response to whatever I needed. Even though I was a first-time customer, they were very accommodating to get me into a tight schedule on short notice. The crew that came to perform the service were fantastic and did a wonderful job. They even accomplished some cleaning tasks that I thought were impossible (like some of the stainless steel smudges that I had worked on for months). They were professional and got right down to work. They were ready to accommodate anything I requested. They were clear and hard working. I appreciated hearing from the owner mid-way through the service to check to make sure that everything was going as I wanted, and it was clear that he had been in touch with the crew about anything unexpected. A VERY Thorough and Professional Organization. I have had poor experiences with other cleaners, so this was a welcome surprise. I will definitely be using them again!!!!
Description of Work: Deep Initial cleaning of my home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$288
Richard S.
12/2015
5.0
house cleaning
+ -1 more
Everyone was great. The entire team had a long drive but left plenty of time for traffic and arrived early. They worked tirelessly all day long cleaning everything, including: walls, baseboards, inside drawers, inside appliances, everywhere you can imagine. The place looked great when they were done. It's a large place with an in-law section so it was a lot of man-hours. Jack kept in contact throughout to make sure I was happy with the service, and I was. Will use again.
Description of Work: Deep "move-in" cleaning of a large home with 2 kitchens, 5 bedrooms, 4 bathrooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Sean O.
11/2015
5.0
house cleaning
+ -1 more
The team did great they took the time to ensure my wife and I were happy with the cleaning. They were on time an very flexible. Not all companies will work around our schedule Jack and his team were more than flexible. I would not hesitate in hiring them. We actually had them take over from our old crew.
Description of Work: Deep clean of home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Travis S.
11/2015
5.0
house cleaning
+ -1 more
J&M Pro Cleaning is a family-owned cleaning company that has proved exceptional service for our family for the past 3 yrs. Starting with a deep cleaning needed when my daughter was returning from an extended hospital stay up through today Jack and Michelle have provided truly excellent cleaning services. Jack is very organized and always sets and confirms appts in advance. He consistently provided loyalty discounts over the years and always accommodated special requests. Michelle and her team have always done an excellent job thoroughly cleaning in a minimal time. Not only is my house spotless but Michelle leaves treats for our cat and has made friends with our daughter who loves seeing her when she's home. I highly recommend J&M for their quality service, reasonable price and great customer service!
Description of Work: Bi-weekly house cleaning services including: floors, appliances, dusting, vaccuuming, bathrooms, etc...
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
ANDREW B.
09/2015
5.0
house cleaning
+ -1 more
We have been using J&M for approximately 10 months and have been very satisfied with the experience. It is very easy to schedule appointments with Jack (we do it all through email). He was open to finding a level of service that matched our budget, and he has been accommodating when we needed to change our standing appointment. The staff are always nice and exhibit a high degree of professionalism; they consistently arrive on time and do a very thorough and detail oriented cleaning. They were also receptive to our request to use particular products after the arrival of our baby. We are pleased with the service and plan to continue using the company regularly.
Description of Work: Biweekly cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Theresa H.
09/2015
5.0
house cleaning
+ -1 more
I was very happy with J and M Pro Cleaning. The three women, who cleaned our house, were thorough, professional, and very kind to our cats! We recently had our basement refinished, and with all the construction and work, the house cleaning had fallen well-behind schedule. The whole house was pretty dusty and unkept. Now, the house is clean, clear, dust-free. I feel like I just want to sit and stare at it all day because it looks so good. (And my six-year-old son was super excited to find his stuffed animals and toys all lined up nicely on his bed. He refused to move them when he went to sleep last night.) In addition to the solid work with cleaning, I was also pleased by Jack's professionalism and promptness. He was in contact with me on a consistent basis, we discussed the parameters of the work in detail, and he followed up immediately.
Description of Work: The provider completed cleaning of a 2100 sq. ft house, with two bathrooms. 3 cleaners for 3 hours of labor (9 total hours of cleaning).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$288
Lee R.
09/2015
5.0
house cleaning
+ -1 more
We have used J and M for approximately 2 years now. I am very satisfied with the quality of service. They are punctual, professional, and very responsive to emails. I highly recommend.
Description of Work: Basic and thorough house cleanings
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$270
Katherine K.
07/2015
5.0
house cleaning
+ -1 more
Fantastic cleaners but more expensive than others
Description of Work: Whole house
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from J and M Pro Cleaning
We are very sorry you were not satisfied with our price. Your 5706 sq. ft. home, which had 4 bed and 4 bathrooms, actualy took our team 2 hours longer then our estimate and you were not charged for the extra time our staff spent. We gave you an estimate of 408.00 and and you agreed that this was fair, in our email discussion. We also came to your home, for other basic cleanings afterwards, at a much lower cost. I hope that you will contact us when you feel you need a good professional service in the future and we will do our best to satisfy you, within your budget. Thank you for your business and best wishes.
ROBERT T.
07/2014
5.0
house cleaning
+ -1 more
The service is great. Three people came out and it took them about a couple of hours. They came on time. They were very easy to work with.
Description of Work: They clean one of my rental apartments.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Stephen B.
05/2014
5.0
house cleaning
+ -1 more
These people are great. They come on time, are friendly and do a great job! What more can you ask for. It is like Christmas to come home to a very clean house that we did not have to do!!! Try them you will like them. Steve
Description of Work: Monthly house cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Sean O.
04/2014
5.0
house cleaning
+ -1 more
We were looking for quotes on a deep clean and J&M were quick to respond and their pricing was very competitive but we decided to try another service based on a friends recommendation. Next time we will try J&M.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning,
Home inspection
FAQ
J and M Pro Cleaning is currently rated 4.8 overall out of 5.
Sunday: 9:00 AM - 5:00 PM
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
J and M Pro Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, J and M Pro Cleaning offers free project estimates.
Yes, J and M Pro Cleaning offers eco-friendly accreditations.
No, J and M Pro Cleaning does not offer a senior discount.
No, J and M Pro Cleaning does not offer emergency services.
No, J and M Pro Cleaning does not offer warranties.
J and M Pro Cleaning offers the following services: Professionals At Cleaning Bathrooms, Kitchens, Living Rooms and Bedrooms, At The Most Affordable Rates. Proud Sponsors To Help Animals (Very Pet and Child Friendly)