Second time we've had to repair our washer. Great service, actually returns calls, arrives on-time and completes service professionally & promptly.
Description of Work: washing machine repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Richard K.
10/2017
5.0
appliance repair
+ -1 more
Ken was great, very knowledgeable about Whirlpool dishwashers. Called promptly to set up appointment and diagnosed problem quickly and ordered dishwasher pump. Within two days everything was fixed and price was very reasonable.
Description of Work: Dishwasher pump was replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from CONNORS APPLIANCE SERVICE
Thank you. A pleasure doing business with you.
PAUL C.
09/2017
4.0
appliance repair
+ -1 more
actually have two ice makers. Able to get one working but not the other.
Description of Work: Refrigerator ice maker not working.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
David O.
07/2017
5.0
appliance repair
+ -1 more
Ken responded promptly and kept me informed. He was very professional and didn't try to gouge the repair price in my time of need. He was great!
Description of Work: I needed my refrigerator repaired after a power surge from the National Grid transformer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Tim D.
01/2017
5.0
appliance repair
+ -1 more
Smooth, I have an older oven in which the brand is no longer produced. He was able to find a part made by Whirlpool which works with my oven.
Description of Work: He replaced the igniter in my oven.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$130
Sharon U.
03/2016
5.0
appliance repair
+ -1 more
unknown
Description of Work: Fixed two broken things on our washing machine.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
alicia D.
01/2016
5.0
appliance repair
+ -1 more
I left a message for Ken and he called me back the following morning. He was very professional and courteous to speak to! He was able to come to your house the next evening fixed our dryer at a reasonable price. I would absolutely recommend him and hire him again!
Description of Work: Fixed the heating element on our dryer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Bonnie S.
12/2015
5.0
appliance repair
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Susan C.
11/2015
5.0
appliance repair
+ -1 more
unknown
Description of Work: Mr. Connors came to assess and identify the problem the same day I left my message. He ordered the part and returned one week later, as promised, arriving on the agreed upon time. He efficiently made the repair and also addressed an issue with another appliance that was not part of the original service. There was no additional charge for this add-on job. I will definitely use his services again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Charles D.
06/2015
5.0
appliance repair
+ -1 more
unknown
Description of Work: Fixed a problem with the ice maker.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$122
heidi W.
05/2015
5.0
appliance repair
+ -1 more
He was very good. I liked him. He tried hard. He came back and didn't charge me an arm and a leg.
Description of Work: He repaired two refrigerators. I thought one was going to have to be thrown out but he was able to fix it for $80. It was great. Also, I was looking for a used stove and he was able to find one for me at a reasonable price. He even delivered it to me on his second trip out. He more than went out of his way.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$158
Madeline D.
12/2014
5.0
appliance repair
+ -1 more
Provider returned my call the same day & we made an appointment for the next day. He arrived promptly, and since he had asked the brand of the dryer, he had the part needed with him. He completed the job promptly, and I thought charged a fair price. I will certainly call him the next time I an appliance to be repaired.
Description of Work: Repaired dryer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Sharon C.
07/2014
5.0
appliance repair
+ -1 more
So glad to have found Connors Appliance Service on Angie's List. Service was faster and price was better than the competition.
Description of Work: Repair control knob for cooktop.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
John T M.
02/2014
5.0
appliance repair
+ -1 more
Connor Appliance is very close by. He works alone and is very punctual. He has been here for both a washer and dryer repair in the past. His prices are always very reasonable, and seems like an easy going old time repairman. I recommend him highly...
Description of Work: Fixed dryer
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Michael A.
01/2014
5.0
appliance repair
+ -1 more
Fine. Ken diagnosed the problem, gave us a quick fix to tide us over a few days until he could come back to do the repair, then made the repair exactly as promised.
Description of Work: Repaired dishwasher.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Steven L.
06/2013
5.0
appliance repair
+ -1 more
Ken was able to come the same afternoon I called, and very quickly identified the problem an overheating compressor in our 28 year old GE refrigerator. He told us that it would not be worth repairing. He advised us that in his experience the most reliable new refrigerators are Whirlpool and Kitchen Aid, and to avoid new GE models. He did not charge for the visit because he had only needed a few minutes to determine the problem and we were not much out of his way.
Description of Work: Ken came to check our refrigerator that was not cooling enough.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael A.
06/2013
5.0
appliance repair
+ -1 more
Ken was exceptionally prompt and attentive. For both the initial and the followup visits, he showed up on short notice and at our convenience. When he did the installation, he had to run out to Home Depot to get an additional part, but still only charged us the $100 he had originally estimated.
Description of Work: We called Ken to repair our washing machine. He deemed it unsalvageable (we suspected as much, and were happy for the excuse to replace it). The following week he did the installation of the new washer and drier.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Gary M.
05/2013
5.0
appliance repair
+ -1 more
unknown
Description of Work: Washing machine stopped working with a full load of laundry and half a tub of water, Left a message for Ken and he called right back. He was able to come withina few hours and got right to work. Clean, neat and very professional. Highly recommend him
Rating Category
Rating out of 5
Yes, I recommend this pro
Richard B.
05/2013
5.0
appliance repair
+ -1 more
Very well. He was prompt and very efficient.
Description of Work: Replaced washing machine solenoid to repair the spin cycle.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Sharon U.
04/2013
5.0
appliance repair
+ -1 more
My experience was excellent. He did a very good job. He was respectful, prompt, clean and very reliable. The company was very good to deal with. He went out of his way to make it affordable, like he gave us several choices of how to fix them and a list of expensive options.
Description of Work: I used Connors Appliance Service to fix two appliances, a stove and a dryer. He helped us by answering questions about the refrigerator and I think he did a minor fix on that one for free.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$260
Donna L.
09/2011
5.0
appliance repair
+ -1 more
Excellent. He knew what the problem was without opening the drier (although he did to confirm that he was right). He showed me the bad part, explained everything well and got my consent before doing anything.
Description of Work: Fixed squeeky clothes drier by replacing a small part. Also changed belt to avoid a callback in near future.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
James W.
05/2010
5.0
appliance repair
+ -1 more
Immediatey correctly diagnosed problem as a plugged freezer drain. Ken Connors, whose motto is "Fast and Friendly", fixed problem in less than 1/2 hour. It woulld have been quicker if we had not had the freezer compartment jammed full of stuff. Refrigerator has been running like new ever since. Highly recommended service provider.
Description of Work: Checked refrigerator for cause of excessive interior condensation (resulting in heavy water accumulating in bins and on trays) and repaired problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Alison K.
03/2009
5.0
appliance repair
+ -1 more
We have been very pleased with Ken and will definitely call him again. He is friendly and efficient. He is simply a pleasure to work with and the work is done right every time. It was a huge load off of my back for him to help me with the pickup, purchase, delivery and installation of the dryer in my rental unit. It freed up hours of my time. I originally found Ken in the phone book and I am so glad that I did.
Description of Work: Last year, Ken repaired our washing machine. I cannot remember the repair performed, but ken showed up on time and had the necessary part in his truck. He did the work within and hour and it has been running well ever since. A few weeks ago, I bought a used dryer for my tenant. For $90, Ken came to my house and got the checks from me in Wakefield, picked up the dryer in Providence, brought it to and installed it in my rental unit in Newport and brought the old dryer out of the basement to the curb for pickup. He made sure that the dryer worked before he left. This afternoon, he repaired my home dryer. I called him at 10 am because the dryer stopped working. He came here at 12:30, discovered that the problem was a broken belt, replaced the belt with a new one from his truck. He was done within 30 minutes and charged me $89.98.
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Service Categories
Appliance Repair
FAQ
CONNORS APPLIANCE SERVICE is currently rated 5 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
CONNORS APPLIANCE SERVICE accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, CONNORS APPLIANCE SERVICE does not offer free project estimates.
Yes, CONNORS APPLIANCE SERVICE offers eco-friendly accreditations.
No, CONNORS APPLIANCE SERVICE does not offer a senior discount.
No, CONNORS APPLIANCE SERVICE does not offer emergency services.
No, CONNORS APPLIANCE SERVICE does not offer warranties.
CONNORS APPLIANCE SERVICE offers the following services: Washers, dryers, dishwashers, ovens, refrigerators