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A 1 Locksmith Service

4.7(
5
)

Locksmiths

About us

Automotive Lock service along with residential and business lock service.

Business highlights

39 years of trusted experience
Emergency Services Offered

Services we offer

Locksmith, Auto Keys, Transponder Keys, Lockout service, emergency home, auto, emergency locksmith, certified locksmith, professional locksmith, automotive locksmith, key cutting, and local area locksmith, Bonded, so when you need a locksmith, Newport, Middletown, Portsmouth, business service. 24 / 7 emergency openings rekeying, master keying, & installation of door hardware. Residential and commercial.

Services we don't offer

Alarm systems & Safes

Amenities

Free Estimates
Yes
Senior Discount

$10

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.75 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
20%
3
20%
2
0%
1
0%
Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.6
responsiveness
4.3
punctuality
4.7
Write a review
Showing 1-5 of 5 reviews
Linda M.
06/2014
3.0
locksmith
  + -1 more
unknown
Description of Work: Completely disinterested in responding to my request for service in a timely manner. Called a competitor who responded same day and did quality work for a reasonable price.
Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0
Response from A 1 Locksmith Service
It is unfortunate that we might have had to turn down service which was not able to be scheduled for the same day. If we are booked for the day and we can not service that customer we can only be cordial on the phone as we regretfully decline a customer in need. While this may not make someone happy we feel it is better to decline the work, than to make an appointment and not be able to actually perform the work and at last minute reschedule with a now desperate customer, who is faced with even less options after a time delay. I have also looked up the date of May 9, 2014 and it was a Friday. I have also looked up phone records for this date and I have no record of any conversation with anyone from Portsmouth although I can not confirm there was not any call. I can say my one of my competitors, on a regular basis refers work to us that is not able to be handled by their shop. I can also say on that Friday afternoon I was in Providence RI and would not have been able to have taken on any work that required same day service. I also looked up the address listed by the claimant and although there was "no service" there is no recollection of any request for service on at that location and I am pretty good with such memory. I even remember doing a service call for a customer in the same Oakland Farm development last summer. In conclusion, I am sorry if there was an actual conversation about service, (tell me what phone number was called) but responding to what would have only been a brief phone conversation more than 6 weeks later, that did not involve any actual service is not fair to us or to other members of Angie's list.
Erin A.
10/2013
5.0
locksmith
  + -1 more
Overall, it went well. The back door storm door was a difficult key so it took Eric a while to figure it out and he did not charge me any extra for all that extra work. I appreciated his extra effort in trying to make it work for me. I also appreciated his suggestions, some that saved me money and others that cost me money but in a good way. Responsiveness is my only complaint. He often didn't return my emails for a week or more. And, we had trouble understanding each other in emails for some odd reason.
Description of Work: Swap out all locks (front door, back door, basement garage door, storm doors) so that they are all one key. Add deadbolt to backdoor.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
Yes, I recommend this pro
$550
Response from A 1 Locksmith Service
Thank you for the review and sorry for any misunderstandings. In all we had to drill for two deadbolts and rekey the house. The work date from original contact was over 5 weeks and although it was still important for contact, it was not what we felt was requiring an instant reply as we had everything planned and scheduled with only a few minor changes as time went by. Unfortunately the storm door lock company "PADO" had gone out of business and we had to locate key blanks to be able to key that storm door which had not had a key available for many years. This was never a security issue but required internet search time, ordering, and delivery before we could finish the job. Overall we felt the customer was very nice and we worked our best to keep the job on track and the customer happy. We also never billed for the job until it was completed to our satisfaction. Thank you, Island Lock and Key / A1 Locksmith 401-842-0007
John Y.
08/2012
5.0
locksmith
  + -1 more
nute
Description of Work: We have a Sentry safe with a digital combination lock. Yesterday I couldn't get it open and called the Sentry Company. The person walked me through a few steps to try to open it which didn't work. She then transferred me to their technical division. The fellow asked me a few questions and determined that a locksmith had to open the safe. We had a problem in that my wife's medications were in the safe and we had to get them out. We called four or five locksmiths and eithe they didn't do safes or they wanted us to bring the safe to them. AA Lock and Key took our call and when I explained about my wife's meds, told us they would be there at 2:30. They arrived at 2:25 and the gentleman was highly professional. In twenty minutes he had the safe open. As I said, he was professional but he also had a great personality. I would highly recomment AA Lock and Key.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$216.95
EUNICE W.
11/2006
5.0
locksmith
  + -1 more
Locksmith was on time. He was pleasant, professional and informative as how to solve my problem without having to replace locks, which saved me quite a bit of money.
Description of Work: Had locks re-keyed.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$68
05/2006
4.0
locksmith
  + -1 more
I HAVE USED THEM MANY TIMES BEFORE, SO I TRUST THEM. THEY DO A REALLY GOOD JOB. I THINK THAT THEY WORK PRETTY QUICKLY ,TOO. I AM VERY HAPPY WITH THEM AND THEIR WORK.
Description of Work: THEY CHANGED THE LOCK FOR US.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$70

    Contact information

    Mobile Locksmith Emergency Service PO Box 3662, Newport, RI 02840

    a1locksmithserviceri.com/

    Service hours

    Sunday:
    9:00 AM - 11:30 PM
    Monday:
    9:00 AM - 11:30 PM
    Tuesday:
    9:00 AM - 11:30 PM
    Wednesday:
    9:00 AM - 11:30 PM
    Thursday:
    9:00 AM - 11:30 PM
    Friday:
    9:00 AM - 11:30 PM
    Saturday:
    9:00 AM - 11:30 PM

    Licensing

    Bonded
    Insured
    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Locksmiths

    FAQ

    A 1 Locksmith Service is currently rated 4.7 overall out of 5.

    Sunday: 9:00 AM - 11:30 PM

    Monday: 9:00 AM - 11:30 PM

    Tuesday: 9:00 AM - 11:30 PM

    Wednesday: 9:00 AM - 11:30 PM

    Thursday: 9:00 AM - 11:30 PM

    Friday: 9:00 AM - 11:30 PM

    Saturday: 9:00 AM - 11:30 PM

    A 1 Locksmith Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, A 1 Locksmith Service offers free project estimates.
    Yes, A 1 Locksmith Service offers eco-friendly accreditations.
    No, A 1 Locksmith Service does not offer a senior discount.
    Yes, A 1 Locksmith Service offers emergency services.
    No, A 1 Locksmith Service does not offer warranties.
    A 1 Locksmith Service offers the following services: Locksmith, Auto Keys, Transponder Keys, Lockout service, emergency home, auto, emergency locksmith, certified locksmith, professional locksmith, automotive locksmith, key cutting, and local area locksmith, Bonded, so when you need a locksmith, Newport, Middletown, Portsmouth, business service. 24 / 7 emergency openings rekeying, master keying, & installation of door hardware. Residential and commercial.
    Alarm systems & Safes

    Contact information

    Mobile Locksmith Emergency Service PO Box 3662, Newport, RI 02840

    a1locksmithserviceri.com/

    Service hours

    Sunday:
    9:00 AM - 11:30 PM
    Monday:
    9:00 AM - 11:30 PM
    Tuesday:
    9:00 AM - 11:30 PM
    Wednesday:
    9:00 AM - 11:30 PM
    Thursday:
    9:00 AM - 11:30 PM
    Friday:
    9:00 AM - 11:30 PM
    Saturday:
    9:00 AM - 11:30 PM