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Cox Electric

Electrical, Generator

About us

Cox Electric of Narragansett, RI, was established in 2002 to service the surrounding area and provide residents with all their standby electric power solutions. Our staff of knowledgeable, dedicated professionals takes pride in providing outstanding, personalized service to our customers and our community. Call us today and become one of our many satisfied customers.

Business highlights

23 years of trusted experience
Emergency Services Offered

Services we offer

Generator sales Generator repairs Generator replacement and installation Wind powered generators Portable generators Fuse box removal and upgrade to breakers Panel service upgrades Short circuit locating and corrections Knob and tubing wiring replacement New construction wiring Wiring for home, office and industrial remodeling Plasma TV installations Troubleshooting and general repairs

Amenities

Free Estimates
Yes
Senior Discount

%5

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.217 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
65%
4
12%
3
12%
2
6%
1
6%


Rating CategoryRating out of 5
quality
4.5
value
4.4
professionalism
4.2
responsiveness
4.4
punctuality
4.4
Showing 1-17 of 17 reviews

Katherine H.
10/2020
1.0
electrician, generator service
  + 0 more
I rented a house from Clint Cox, the owner of Cox Electric per his LinkedIn bio and firsthand account. He stole $3900 of security deposit money from us to complete updates that he was having done to the house while we lived there. Not only did we live DURING A PANDEMIC IN THE HOUSE with OPEN HOUSES every weekend as he had it on the market, but also contractors at the house 2/3 of the time we were living there. We moved out August 31 and he has refused to return our deposits or provide us with the legally required documentation to prove damages and costs incurred. Beware of this company.
Description of Work: Owner steals from tenants

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Ralph F.
02/2020
5.0
electrician, generator service
  + 0 more
Excellent job
Description of Work: Installation of a generator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

AL A.
06/2016
5.0
generator service
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Natalka K.
11/2015
4.0
electrician
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

David N.
06/2015
3.0
electrician, generator service
  + 0 more
unknown
Description of Work: Installed back-up generator (Generac) and appropriate wiring, including new circuit breaker panels and new wiring to our electric stove. They used subcontractor electricians. The first did part of the job and then disappeared (apparently fired by Cox). The job was finished by a second set of electricians, which failed to pass inspection. The job was eventually finished. Subsequently, we contacted them about doing another small job for us, but after visiting the house to look at the work, they never submitted a bid (even after being reminded).

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$8,000

Response from Cox Electric
We regret that the customer is mistaken. The installer of the generator was a Cox Electric employee, our company does not use outside contractors for our projects. The local inspectors make decisions based on their personal requirements not necessarily based on national electric code. Codes change constantly and each town is different. If we did not call back in regard to the electrical work that was needed, it is possible that the file was misplaced, certain times of the year are extremely busy and at times we ask customers to use other contractors when we are unable to do the work for them. It is disturbing to us that this customer did not reach out to the owner of our company rather than making a public complaint that is unwarranted. This is unfair conduct to the contractor. If the customer has any further complaints we would love that they call Clint, the owner, at 401-742-4171. We would be happy to work with them to provide them with the service that they deserve.

John G.
06/2015
5.0
electrician, generator service
  + 0 more
unknown
Description of Work: Generator installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Jon B.
05/2015
5.0
electrician, generator service
  + 0 more
unknown
Description of Work: Installed 20kw whole house back up generator (propane fueled). | |Generator need explained in great detail by owner in a pre-buy meeting. Generator installation done efficiently and when they indicated. | |Cox required that I deal separately with a propane supplier, they suggested one that they recommended. I used that supplier. Was not satisfied with initial discussion, a financial background check, and then the installation of the propane line from the tanks to the generator. Disagreement over routing of line interfering with planned upgrades to my house. Work performed well, I think, but clean up was not. Dealer supposed to check on use of propane in order to a**** rental fee for tanks and refill propane used in weekly test of generator. Have not heard back. | |I suggest Cox couple their generator and propane installation through their office so that the customer only deals with one company for the installation. | |The less than A ratings reflect the propane supplier and not Cox who deserve As across the board.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$9,000

JOHN O.
03/2015
5.0
electrician
  + -1 more
unknown
Description of Work: I need to add a electical outlet for a washer

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Cox Electric
Hello [member name removed]- Thank you for the great review! We at Cox Electric want to make sure all of our customers have a satisfactory experience with us and continue to be happy with our work. If there is anything else you need from us, do not hesitate to call us at the office! Thank you again. The Cox Electric Crew

Brian G G.
02/2015
5.0
electrician, generator service
  + 0 more
unknown
Description of Work: Install 22 KW Generator. All services were very professionally done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,250

Response from Cox Electric
Hello [member name removed]- Thank you for the great review! We at Cox Electric want to make sure all of our customers have a satisfactory experience with us and continue to be happy with our work. If there is anything else you need from us, do not hesitate to call us at the office! Thank you again. The Cox Electric Crew

Matthew C.
01/2015
3.0
electrician
  + -1 more
I was charged over $400 for one hour worth of work- that I watched them do. The materials cost about 40 bucks. My mistake in not asking for an estimate up front.
Description of Work: moved one wire in a basment

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$440

Response from Cox Electric
Hello [member name removed]- We apologize that you did have a satisfactory experience with Cox Electric! We want all of our customers to be happy with the work we conduct and are glad to give you a full refund if you are not satisfied with the experience you had with us.

Richard P.
06/2014
5.0
electrician, generator service
  + 0 more
Clint Cox was very helpful in explaining our generator needs ,and the installation process. We ordered a 17KW generator, natural gas powered. While waiting for the generator, Cox did the 200 amp service upgrade, and preliminary plumbing for the generator. The generator arrived earlier than expected and installation was expedited. The installation was completed and passed all inspections by the town. All of the personnel involved, the electrician, the plumbers, and the start- up crew were friendly, knowledgeable, and very professional. High quality work was done by all involved. I am very happy with the quality of the work and would definitely recommend Cox Electric all.
Description of Work: 200 Amp service upgrade and whole-house generator installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,500

Response from Cox Electric
Hello [removed member name]- Thank you for the great review! We at Cox Electric want to make sure all of our customers have a satisfactory experience with us and continue to be happy with our work. If there is anything else you need from us, do not hesitate to call us at the office! Thank you again. The Cox Electric Crew

richard R.
03/2014
5.0
electrician
  + -1 more
Very professional! Did the job well. Very pleased! Highly recommend!
Description of Work: Installed standby generator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Response from Cox Electric
Hello [member name removed]- Thank you for the great review! We at Cox Electric want to make sure all of our customers have a satisfactory experience with us and continue to be happy with our work. If there is anything else you need from us, do not hesitate to call us at the office! Thank you again. The Cox Electric Crew

Laurel G.
01/2014
5.0
electrician
  + -1 more
All of the service personnel were prompt efficient and knew what to do, but we lost some time because they didn't tell us about the different town inspectors that we needed to move forward- once that was accomplished- the installation was completed....Cox had done a good job.......of course, then we had to deal with the delivery of the propane and tanks to keep the generator running! But, we have it all together now and I think Cox did a great job.
Description of Work: Installed Generac generator to keep whole house wired for electricity in case of power outage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Response from Cox Electric
Hello [removed member name]- Thank you for the great review! We at Cox Electric want to make sure all of our customers have a satisfactory experience with us and continue to be happy with our work. If there is anything else you need from us, do not hesitate to call us at the office! Thank you again. The Cox Electric Crew

James H.
01/2014
2.0
electrician
  + -1 more
It took months after I contracted with them to start. The first day the came they were not prepared for the job. They had no way to get it out of the van and over to where it was going to be installed. They damaged the enclosure to the generator when they dragged it across my lawn. The tore up the lawn then too. They did not have the cement pad that I payed for so they finished up what they could and would return. They came back when I was not home and put the pad in place and wired it. The cement pad was installed by just laying it on top of the ground. You you see big spaces under it. The wiring was not right either. The pig tail was left so long that it was putting a strain on the fitting that attached it to the box. The person who did this work, with out me being there, also drove through my landscaping to turn around in my driveway. I had to rake it all back out to fix it. The next time it was wired it failed the Electrical inspection. The pipe fitters that hooked up the propane did a great job! When the job was finally done I mentioned all my issues that I had to Mr. Cox. He agreed to do the first service for free and to replace the damaged enclosure. I was also over charged for a module that was not used. I also had to take extra time out of work because his workers could not pull off the job in two days as promised. To date I have not heard back from him about the enclosure or the overcharge. I have sent several e-mails with to response. I would not recommend or use this company again!
Description of Work: Had a Stand by Generator installed.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
1.0

$8,000

Stephen H.
03/2013
4.0
electrician
  + -1 more
The owner, Clint, spent considerable time explaining the various choices and prices available to my wife and me for a turnkey installation of a standby generator. He was very professional, knowledgable, and considerate. We did not feel pressured in any way and had the distinct impression that he was being very open and honest with us. Having done considerable preparation for his visit we felt that his pricing was also fair. We will be making our decision within a couple of days and will update this post at that time. In short, we were very impressed with Clint.
Description of Work: Estimate for standby generator installation.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from Cox Electric
Hello [removed member name]- Thank you for the great review! We at Cox Electric want to make sure all of our customers have a satisfactory experience with us and continue to be happy with our work. If there is anything else you need from us, do not hesitate to call us at the office! Thank you again. The Cox Electric Crew

Edward S.
09/2012
5.0
electrician
  + -1 more
They showed up when they said they would. They were polite and professional.
Description of Work: I had Cox Electric install two electrical fixtures for me: an external floodlight and a chandelier in a bedroom. They were able to come the same day I called and installed the two fixtures at a reasonable price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Cox Electric
Hello [member name removed]- Thank you for the great review! We at Cox Electric want to make sure all of our customers have a satisfactory experience with us and continue to be happy with our work. If there is anything else you need from us, do not hesitate to call us at the office! Thank you again. The Cox Electric Crew

Suzanne S.
09/2012
5.0
electrician
  + -1 more
We needed a back up generator installed due to my husband's illness. After much searching, the Generac website put us in contact with Cox Electric. Within a day we received a call and scheduled an appointment for an estimate. Clint was excellent and provided an estimate on the spot and they took care of finding a propane company for us. We decided a full house service was best for us because we have geothermal heat/cool and everything - well water, essential appliances, even digital telephone for emergencies and the oxygen and other medical necessities - depend on electrical power. I admit I was a bit picky about the contract, but Clint answered every call with professionalism and courtesy. The work went very smoothly and it seemed in no time the pad was there with the generator and electrical work complete. Clint came by when we asked and we could always reach him by phone. The propane took a bit longer for installation, but the entire job was completed by early August. I can't say enough about the excellence of this company and its owner!
Description of Work: Provided turnkey service for generator installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,862

Response from Cox Electric
Hello [member name removed]- Thank you for the great review! We at Cox Electric want to make sure all of our customers have a satisfactory experience with us and continue to be happy with our work. If there is anything else you need from us, do not hesitate to call us at the office! Thank you again. The Cox Electric Crew

    Contact information

    322 S. Pier Rd., Narragansett, RI 02882

    http://www.coxgenerators.com/

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Electrical,
    Generator

    FAQ

    Cox Electric is currently rated 4.3 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 4:00 PM

    Tuesday: 8:00 AM - 4:00 PM

    Wednesday: 8:00 AM - 4:00 PM

    Thursday: 8:00 AM - 4:00 PM

    Friday: 8:00 AM - 4:00 PM

    Saturday: Closed

    Cox Electric accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Cox Electric offers free project estimates.
    No, Cox Electric does not offer eco-friendly accreditations.
    No, Cox Electric does not offer a senior discount.
    Yes, Cox Electric offers emergency services.
    No, Cox Electric does not offer warranties.
    Cox Electric offers the following services: Generator sales Generator repairs Generator replacement and installation Wind powered generators Portable generators Fuse box removal and upgrade to breakers Panel service upgrades Short circuit locating and corrections Knob and tubing wiring replacement New construction wiring Wiring for home, office and industrial remodeling Plasma TV installations Troubleshooting and general repairs

    Contact information

    322 S. Pier Rd., Narragansett, RI 02882

    http://www.coxgenerators.com/

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM
    Saturday:
    Closed