PAWTUCKET FENCE & IRONWORKS INC

I was at home the day of installation (09/2014) and had to leave for work when he had only the 2 gates left to install. I paid him in full, CASH, and left. When I returned he installed 4" steel poles throughout the fence and on the fixed side of the gate. However, on the open end of the gate he installed 2" poles which you could see right through into my yard, and were not as secure as the 4" pole and latch. Additionally, my dog could push right through the 2"' latch. I called him right away, and he was curt with me. I asked why he did that and he said that's what he did. I asked him to come back and take them out and re-install 4" poles like he should have from the beginning. And that's when the run around started. He never came back. I called him numerous times and he has one reason or another or he was disrespectful to me and hung up. In June, 2015, my dog pushed through the back gate and got into a fight with my tenant's dog. I lost a tenant because of this. I called Walter and he said he would come and change the poles. He never told me when he was coming and a few days later, I came home to find that he did switch out the back gate pole to a 3" ???, but left the front gate pole a 2". I called him again right away and asked why he didn't switch the front gate pole. He was again disrespectful to me. He said he was too busy and when he had time he would come. I called him again over a month ago (10/15) and asked him if he could please come and switch the front gate pole. He said he would be here in a week. He never showed. I called him again today and he was again disrespectful to me, yelling he was too busy and he didn't have to switch it out and hung up on me. I would NEVER recommend him to anyone. I now have to hire another fence company to come and fix the the mistake he deliberately installed either because it was easierfor him to drill a 2" hole, or cheaper.

THE CREW THAT THEY BROUGHT WITH THEM DID A VERY GOOD JOB. THEY WERE PROFESSIONAL AND THEY KNEW WHAT THEY WERE DOING. THEY WERE DEPENDABLE AND FINISHED THE JOB IN ONE DAY.