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Martel Plumbing & Heating

heating & cooling contractor

About us

Martel Plumbing & Heating is a 4 generation plumbing and heating family owned and operated business. We have always prided our self’s on customer service and quality workmanship. We specialize in installing all types of gas boiler including energy efficient wall hung combi boilers, steam boilers, hot water boilers, and furnaces. As well as installing all types of hot water heaters. Our plumbing covers everything from replacing a faucet to new construction. All work is guaranteed. Call us today for a free estimate!

Business highlights

99 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.9106 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
5%
3
0%
2
1%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.7
responsiveness
4.9
Showing 1-25 of 106 reviews

Susan C.
11/2024
5.0
Mark and Shane did a great job with fixing a leaking faucet and replacing a lavette faucet. Both were very professional and knowledgeable, easy to work with.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Sofia M.
10/2024
5.0
Professional. Done quickly. Neat. Good price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


John O.
09/2024
5.0
Jacob and team did a fantastic job with our annual cleaning and inspection of our HVAC systems, Boiler, and fixing a leaking valve. Jacob was very professional and easy to work with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ken M.
07/2024
5.0
Chris and Tyler did a remarkable on installing water heating system combo!! They were professional, personable and extremely knowledgeable on this system!! Both of these gentlemen are a major asset to this company!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ken M.
07/2024
5.0
Eric and Kyle did a remarkable job on my AC compressor!! They were professional,personable and answered every question!! I would select to do the job again!! 5 stars!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

James H.
03/2023
5.0
Great company

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

James H.
03/2023
5.0
Kyle and his crew were very professional and neat. Highly recommend

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jane F.
02/2023
4.5
My gas hot water heater was installed within one day of making a call to Martel. I am a new customer and was extremely satisfied with everything that was done...from the pleasant girl in the office to the two great guys that did the work...it was a very satisfying experience. I will certainly use them again for any plumbing problems that I incur

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Don M.
11/2021
5.0
When you make an investment in your home and spend hard earned money on a new oil boiler you have to choose the correct company. After having a total of three companyâ s come in our house with estimates we made the choice, Martels. The reviews tell a true tale. I walk downstairs to take my first look at my new system knowing the money about to be spent. Sigh, looked great, a complete, aesthetically pleasing, professional job. Thank you Martels.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Roosevelt M.
10/2021
5.0
Great customer service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$9,300

Lisa F.
12/2020
5.0
Amazing guys

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Anderson V.
12/2020
5.0
Martel Plumbing was the only company that answered my call and was able to come to my home and resolve the boiler problem at the same day I needed.

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
4.0

Yes, I recommend this pro
$674

Mark R.
09/2020
5.0
knowledgeable, courteous service and a fair price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kim S.
08/2020
4.5
Washer and dryer plumbing moved from basement to 1st level. Great work and would definitely recommend! Professional and courteous.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$1,550

Jose C.
03/2020
5.0
Last week, our 29 year-old boiler (a HeatMaker, floor model and a work horse) malfunctioned and we called roughly 10-12 Plumbing and Heating companies to repair our unit as well as to provide us with a quote. After meeting with all contractors, it turned out that we had to replace the unit. During our meeting with all contractors, we must say that the one that stood out the most to us was Martel Plumbing and Heating. As a result, we ended up selecting Martel. From beginning to end, they were extremely professional. The same day we called, they appeared within 15-20 minutes from the call. We add that this is a Lincoln Rhode Island company and we live in Southern Massachusetts. Nevertheless, a gentleman by the name of Jim Martel came out to meet with us. Like all others, he inspected the old unit and gave us the details as to why it malfunctioned. He provided options to replace the unit with newer 95% energy efficient units as well as a similar newer floor models at 83% energy efficient. None of the other contractors provided us with several options or details for us to make an informed decision on which unit to purchase and costs. All they showed us only 1 unit and 1 price! We include that Martel was the company with a better price, for a better unit! In addition, the details of explanation during our meeting with Jim provided us with a lot of comfort. He was very professional, knowledgeable, listened, and worked with us to provide the best unit within our budget. Martelâ s disconnecting and installation crew, including Kyle and Jim, were also pleasant, professional, knowledgeable, and performed a very clean and neat quality of work. Truly standing by their Logo slogan, â Neat & Professional Workmanshipâ . After installation, they tested the unit, hot water heater, and thermostats, as well as explained everything we needed to know about the unit. The primary reason we feel compelled in placing a comment here is due to our overall experience and satisfaction by choosing Martel, honestly!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$7,000

Denise B.
01/2020
5.0
Very professional and trustworthy. Everything was left clean and neat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Adam S.
10/2019
5.0
1st rate service. 1st rate company

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gina M.
07/2019
5.0
Martel plumbing was a great choice, Jessica who answered my call was courteous and very helpful, John is the tech who removed the expiring water heater and replaced it with the new one, was knowledgeable, helpful and quick. He answered my concerns and I would reach to them if necessity exist.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sabrina C.
05/2019
4.0
I would use them again. They were kind, professional and responded to me quickly. I never had a boiler previously so Gary clearly explained everything I needed to know. My only criticism is that nobody discussed their billing rates before they came out so the bill was a big shock. I share the blame because I did forget to ask but I wish someone had given me a labor estimate first. I will definitely use them again and have already scheduled my cleaning for the fall.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro
$626

Alex O.
02/2019
5.0
Very Professional. I hired them to install a new gas hot water and a new gas boiler. They did a great job and cleaned up everything when they were done. I plan on using them again for another conversion project.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Adelina L.
11/2018
5.0
When I called them, they were very friendly and quick to fix the problem. I appreciate them helping me solve the problem. I would highly recommend them to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1

Judith A.
10/2018
4.5
They couldn't have been better.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Jesse A.
06/2018
5.0
Very polite, professional, he was courteous and left my home clean. He did phenomenal work and I would use him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Melissa D.
04/2018
4.0
Friendly service and on time. good job installing my water heater...he even brought it downstairs To the basement for me.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Contact information

845 Smithfield Avenue, Lincoln, RI 02865

http://www.martelplumbingri.com

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Service Categories

heating & cooling contractor

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

Martel Plumbing & Heating accepts the following forms of payment: CreditCard
Yes, Martel Plumbing & Heating offers free project estimates.
No, Martel Plumbing & Heating does not offer eco-friendly accreditations.
No, Martel Plumbing & Heating does not offer a senior discount.
No, Martel Plumbing & Heating does not offer emergency services.
No, Martel Plumbing & Heating does not offer warranties.

Contact information

845 Smithfield Avenue, Lincoln, RI 02865

http://www.martelplumbingri.com

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed