Pezza Garage Doors

Excellent. Anthony was very friendly and was able to take care of the job immediately

Following a few "problems" (wrong door size ordered resulting in very long wait for arrival and installation). (the fact that we wanted a black door which I understand is not standard also was a factor in the time waited.) When correct size finally came in the installation went nicely. Very competent, personable, thorough installer (Mike). Nice cleanup afterward also. Finally the door itself is quiet, love the LED light and belt drive rather than chain, and so much better than the original door. Based on the above (aside from the few annoying "hiccups") , I'm satisfied and would recommend Pezza Garage Doors.

Very happy with this company. Great work at a very fair price. Easy to communicate with.

Great experience! They offered the best price out ot several I called. They also gave me an appointment the next business day whereas the other companies were at least a week out. Mike was awesome to talk with and my technician was polite, pleasant, and prompt. I received a belt drive Liftmaster with two remotes and a keypad.

Anthony was kind enough to give me an easy troubleshooting tip. I tried it and it worked ! He saved me a service call at his own expense. That's professional !

Anthony Pezza (Ant for short) was wonderful to work with. At first I was undecided on the color, I knew I wanted to change things up a bit from white. But I couldn't decide on the color. Michael Pezza gave me color samples at the home show to bring home, which helped. But what sold me on the green color was when Ant sent me by email several sample pictures of my home with different garage colors. It is the perfect way to view the choices and so easy! My new ranch style garage door was installed perfectly and all the old materials were taken away.

Perfectly - they arrived same-day, installed a new motor and bracket and removed all the old equipment. They were very efficient, courteous, and professional.

Nice neat job no issues with installation.

Then the technician came, he was incredibly friendly and gave me a run down of the issue in plain English. About a week later, when the part had arrived, he was back again and just as friendly. The best part, when he performed the workaround to get the garage to open as a temporary measure, he didn't charge anything at all. And only when he returned with the part. All of which was incredibly reasonable. If any friends or family have any garage issues...they will be recommended with glee. A fantastic experience.

I called Pezza on Monday, they were they were there the next day by noon to fix my door, Work was completed quickly and professionally. The Bracket that held the door rails had rusted thru and needed to be replaced. I was frankly wondering how they would do this since the bracket was set inside the ceiling plaster. No worries, the service man created a new bracket which holds the door more securely than the old bracket. Great Job, quickly done at a price that was affordable, I have used Pezza before, and will continue to use them. A++

We were satisfied with their service. It was a timely install and it was much less than the competitor rate that we've got. I went with them because of the price. We haven't had any issues except for some cellphone phonetags. I was not here with they installed it.

poor comunication, left mess with installation, miss communication in bill, afraid to call he may add more money. I got what i wanted just poor communication

Very responsive. Completed entire transaction without ever having to meet. Gave me visuals and quickly adapted quotes to my change in specifications. Sent me phoots when job was completed. Handled the transaction online and made sure that any credit card information was securely handled.

Pezza was extremely prompt, professional, and courteous. We found them on Angie's List, but as it turned out, we later learned that a good friend had also had a very positive experience with them. Unfortunately, we had a unique garage door material requirement, which they did not have. But under normal circumstances (which is probably 99% of Rhode Island), they would be great. Truly unbelievable (in a GOOD way).

Had to come back for adjustment due to older motor on garage door. Working very well now.

They were generally prompt and efficient. The door looks and works great.

We called Pezza and they were there the same day. It appeared we needed new sensors which they replaced immediately. The door works fine.

I had used Pezza Garage Door 2 1/2 years ago when they installed two new replacement doors on our garage and did an excellent job. I called them yesterday morning to request an estimate for installation of a garage door opener on one of the two doors. They responded within an hour and arranged to come out this morning to do the actual installation. They showed up on time today and installed the garage door opener without a problem. Excellent service -efficient, reliable, prompt.

They arrived immediately after I had called for an estimate but it took a little longer to schedule a time to get the actual door replaced as many orders were placed around the same time I did mine. But they were very good at doing at what looks like a great job. And they even cleaned up after themselves very well. Would definitely recommend them to anyone!

Signed up with Angie's List yesterday late afternoon and immediately searched for someone to repair my broken garage door. Among the companies local to me Pezza Garage Doors had good reviews and I liked the look of them. ? Called them right before close of business Monday. ? The said they would call me either Tuesday or Wednesday to come out and look at the door. ? Called me at 10 am Tuesday morning and arranged to come out about 45 minutes later. ? Right on time at 10:45. ? Examined the door and gave me an estimate on the repairs that he was able to do immediately, had all needed parts in his truck. ? During repairs he found problem with the locking mechanism that I was aware of but hadn't asked him specifically to fix. Explained that he could fix this as well for a minor increase in price, having these needed parts in his truck as well. ? Entire process took maybe 45 minutes. ? Final cost was exactly what I was expecting from the estimated costs he had given me. ? Technician was very nice, not pushy, did a very good job in timely fashion. I was very pleased with the quick response, work done and the pricing. He accepted Angie's List discount coupon without complaint. As I joined Angie's List for 1 year / $25, immediately got $5 off for paying with Paypal, and then got $36 off Pezza's $95 standard service call fee, Angie's List has already paid for itself plus $16 savings, and I got the job done quickly and cost effectively.

I have a two-car garage with seperate garage doors. Originally my intention was to just fix a broken garage door opener which was pretty old. I went through the profiles of all garage door contractors in Angieslist and decided to choose Pezza simply because they had better reviews. They did not disappoint me. My first call was answered by Anthony and we promptly agreed on an appointment date. Two days later, came Tommy and Frank who quickly went over my old opener systems (Craftman by Sears) and recommended replacing the wheels and rollers for both doors, in additional replacing the broken one. I agreed with their assessment and I was given an estimate which I thought was pretty decent. Then I realized that $100 labor charge for wheels and rollers was well worth it. I probally would have taken me a whole day had I decide to do it my self. But these guys were very efficient and the whole work was completed in less than 2 hours. After everything was set and tested, all trash was removed as well and that's it. Very professional. The new LiftMaster is very quiet complared to the Craftsman unit. It is a beltdrive opener with lifetime guarantee. So I am happy with my decision. One more nice thing was Frank, the old master, not only gave me an extra opener for my other unbroken door but also gave me some tips regarding manitaining garage door openers.

My call for help was taken immediately. However the service person was late getting to my house and there was no call to let me know. After he analyzed the situtiaton, I was told that my current set-up for garage door opener was not the norm and required a longer extension. My service person told me that he needed to go back to the office and get some guidance on how to handle this. The next day I received a call that the service person would be coming back the following day to replace the opener. Two service people showed up - on time. They began work without ever describing what they were going to do or telling me what the price woud be. When I spoke to them about it, they said they assumed that I was told the price by people in the main office. While they may have lacked in communication skills, all in all, I think they did a very good job.

They were very punctual and reasonable. You had to order special parts, so the pricing was appropriate. They came the day after I called them. They did not have the proper replacements, so they temporized the problem so we could operate the garage door. They ordered the parts from the company that makes them. They were very good.

My experience with Pezza Doors was a very pleasant one. The sales rep came to my home the day after I called and gave me recommendations on what needed to be done. His advice was informative and professional, and I did not feel he was trying to sell me anything more than what was needed. The work was done the day after the doors came in; in fact, one of the owners offered to come to my home the day before installation and manually lift the old garage door open when I told him my old door opening system had failed. He also offered to fix another keypad opener on another garage I had and, if that wasn't enough, offered to plow my back driveway to get to one of the garages that needed door replacement, for a reasonable price. The entire process from start to finish went very smoothly, and I would highly recommend their services, based on the experience I had.

Looks great, good job. The best aspect of the experience was responsiveness and puntuality.