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A Star Quality Cleaning Company LLC

House Cleaning, Home and Garage Organization, Handyman Services,

About us

A Star Quality Cleaning Company LLC is the area's finest cleaning service. Our trained professional staff works in a variety of settings and offer a wide range of cleaning options to fit our customers needs. We are Committed to providing the best Professional Quality Service to our customers.

Business highlights

10 years of trusted experience

Services we offer

Residential & commercial cleaning.

Services we don't offer

Waxing & buffing. Mold cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.5311 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
66%
4
14%
3
5%
2
5%
1
10%


Rating CategoryRating out of 5
quality
4.5
value
4.7
professionalism
4.6
responsiveness
4.6
punctuality
4.7
Showing 51-75 of 311 reviews

Andrea D.
03/2016
5.0
house cleaning
  + -1 more
Professional, friendly, and so helpful. They unpacked, sorted, and organized 7 full packing boxes of my kitchen/dining room/bathroom things. They both worked quickly and carefully for the full 2 hours and came early to consult with me about the job. I'll book again for the upstairs closets and for their cleaning services. Awesome work ethic and really professional people. Thank you!
Description of Work: Unpacking and organizing for kitchen, utility room, small bathroom, dining room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Lynn S.
03/2016
5.0
house cleaning
  + -1 more
Initially when I left a message I didn't hear back. I bought a special offer through Groupon. The two girls that came were excellent. My aunt is elderly and has been very ill. They were very respectful and did an amazing job. I ended up hiring them for one more hour as I wanted more time (it was needed on my end, not theirs). Would definitely hire them again and recommend them.
Description of Work: We had hired them for four hours of cleaning. There were two girls that came for 2 hours. They thoroughly cleaned from top to bottom, bathroom, 2 bedrooms, kitchen, and a living room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Kristen W.
02/2016
3.0
house cleaning
  + -1 more
They did OK. I didn't hire them again, because I thought they could have done a better job. When they finished all of the things that I asked them to do there was time left over. Instead of saying, there is half an hour left is there anything else, they just packed up and said they were ready to leave. I said that there was still half an hour left and I could give you another job for the next half hour. He said OK, they did it, but I felt like they were trying to cheat me out of a half hour. They were very nice people. They did the job that I asked them to do, but nothing extra. They came out within a week.
Description of Work: A Star Quality Cleaning Company cleaned my house. It was a big deal purchase.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$99

Judith A.
02/2016
4.0
house cleaning
  + -1 more
I am not sure I would use them again in future. Another company I used did a better job. They could be a little bit more thorough. The workers were extremely friendly and cooperative. They gave me tips on how to keep the place clean which I found helpful.
Description of Work: I had purchased a coupon. They did housecleaning.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0


Jacqueline C.
02/2016
5.0
house cleaning
  + -1 more
They were excellent. Professional, on time. And, the cleaning was excellent. Did not skimp any corners on cleaning the min-blinds, each slat in each blind was cleaned by hand. They spent hours, didn't rush, and were very friendly.
Description of Work: Clean all mini blinds in the house. Many old and quite dirty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$395

Karen S.
02/2016
4.0
house cleaning
  + -1 more
kitchen cupboards were done very well, dusting in other areas was not done, when offered a purchased sandwich for lunch, the offer was accepted but employee did not eat it when I was asked if there was anything else to be done, I asked for dusting of a wall shelving unit..it was not done.
Description of Work: kitchen concentration, family room, living room, dining room

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Paul M.
02/2016
2.0
house cleaning
  + -1 more
I was very disappointed. They described this particular service as a "deep clean" but it superficial at best. There were areas of the house that needed deep cleaning and the work was just not done. They didn't even clean in between the stove and the refrigerator. Seemed like they got in and got out as fast as they could. Kind of a ripoff really.
Description of Work: They provided two people to clean a small, empty 3 bedroom house for two hours.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

$109

Longde L.
01/2016
5.0
house cleaning
  + -1 more
we did not use the provider for our own reasons
Description of Work: we did not use the provider for our own reasons

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from A Star Quality Cleaning Company LLC
Thank you for your review

Janice L.
12/2015
5.0
house cleaning
  + -1 more
They were very professional, personable, and thorough with their work. I wouldn't necessarily give them an A+ for their Responsiveness, but I did try to communicate through the Angie's portal, and their schedule may have been so busy that they did not always read their messages. In all fairness, I was also not necessarily as responsive as I could have been either due to my busy schedule at the time. A two-person team, mother/daughter--they were friendly, and honest.
Description of Work: They cleaned the bathroom floors, kitchen floor, dining room floor, living room floor...bathroom and kitchen counter tops (2 bathrooms), And vacuumed five rooms, including short hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$99

Anna K.
12/2015
3.0
house cleaning
  + -1 more
Basically a ripoff. I took advantage of a special deal via Angie's List, 4 hours of "deep cleaning" for $99. What I got was two cleaners for an hour an a half, who wouldn't or couldn't do what I needed in terms of "deep" cleaning (some floors that require a bit extra elbow grease; I'm now resigned to getting down on my hands and knees and cleaning them myself). The routine dusting/mopping was done below the quality level I've obtained from other services in the past (streaks and spill stains left on some kitchen counters & appliances, visible dust or dirt remaining in some floor areas).
Description of Work: Cleaned a three-bedroom house.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

$99

LUCY B.
11/2015
5.0
home & garage organization, house cleaning
  + 0 more
Went very well. The two men who came were very personable and helpful. They also took the time to teach me how to use my new Little Giant Velocity extension ladder - a slightly complicated mechanism for an old lady.
Description of Work: Cleaned up my garage, organized the items, including climbing up to put various wood boards and pieces up on loft.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Carol C.
11/2015
1.0
house cleaning
  + -1 more
It didn't. After waiting over an hour past my appointment time, I texted them and haven't heard back yet.
Description of Work: Not show up for the appointment

Rating CategoryRating out of 5
responsiveness
2.0
punctuality
1.0

$109

Diane K.
11/2015
3.0
house cleaning
  + -1 more
Because the allotted time was only four total hours, the company requested a list of priorities that I wanted the cleaners to complete. I don't usually have time to do comprehensive dusting and vacuuming on the weekends, so my priority was for the housekeepers to dust the furniture upstairs and down, and to vacuum under the furniture and inside the bedroom closets. I wanted the kitchen cabinets to be washed, but the company told me (in advance of the job) that they could not do that, nor could they dust and clean inside of cabinets. I came home for a quick visit. The women had arrived right on time and were very friendly. They told me that they had spent most of the time upstairs and were almost out of time, so I told them that I just wanted them to concentrate on the dusting and vacuuming downstairs. I could tell that the women had gone into my son and daughters closets, because things had been removed, however my closet was not touched. the dusting/vacuuming they did was very superficial, as there was still quite a bit of dust under my son and daughter's beds. The top of my tall armoire had not been dusted at all. One woman had washed the front of the kitchen appliances, but not the top of the refrigerator. Nor had the front hallway rug and stairs been vacuumed. My husband said he hardly noticed a difference at all.
Description of Work: The provider A Star Quality Cleaning Company, was hired to do 4 hours of deep housecleaning. The service was provided by two women for two hours.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

$109

Response from A Star Quality Cleaning Company LLC
Thank you for your review

Gail P.
10/2015
1.0
house cleaning
  + -1 more
I purchased a deal with another company.
Description of Work: I bought a deal for housecleaning and called them several times but they did not return my calls.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Andrea D.
10/2015
5.0
house cleaning
  + -1 more
Outstanding professionals! Prompt, trustworthy, very polite and very very thorough. I explained what I needed and the owner absolutely understood and rearranged her day to accommodate me. Everything sparkled and gleamed. Very reasonable rates for a first class service. Will hire again as my regular cleaning company.
Description of Work: Clean my house after I moved including oven, fridge, and cabinets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from A Star Quality Cleaning Company LLC
Thank you so much for this wonderful review!

KAREN K.
10/2015
5.0
hauling services, house cleaning
  + 0 more
They did a very good job. I had an entire truck load of junk that they hauled away. They swept the basement floor - no small task! - and got rid of most, if not all, of the overhead cobwebs. They moved boxes onto shelves and tidied up.
Description of Work: Cleaned my REALLY FILTHY basement. Organized and shelved boxes. Hauled away a truck load of junk.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Response from A Star Quality Cleaning Company LLC
Thank you for your review

Kevin B.
10/2015
5.0
house cleaning
  + -1 more
Three people cleaned non stop for 2 hours cleaning a 4 bedroom and 1.5 bath house. They did a great job.
Description of Work: Complete Deep cleaning of eight room house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Response from A Star Quality Cleaning Company LLC
Thank you for your review

Sean S.
10/2015
1.0
house cleaning
  + -1 more
Badly. The owner Amy emailed to ask what we would like done. I indicated we only wanted windows and trim/moldings cleaned. Amy emailed again asking how many windows. Almost 2 days later, Amy emailed to say that windows were not included in the $99 deal.
Description of Work: Nothing.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro
$99

Response from A Star Quality Cleaning Company LLC
We did not perform any service so I am confused ad to why you filled out the quality section. This is a special some restrictions are applied! You privately messaged me and did not indicate that you had purchased the deal until the second message after I asked how many windows you had. Thank you for your review . Tracy ( the other owners name is Ashley)

jessy M.
10/2015
5.0
house cleaning
  + -1 more
Communication was via email, and the appointment was confirmed the evening prior to services. Ashley and Tracy were very personable and prompt. The description on Angie's List of "deep cleaning" was vague, so we weren't sure what to expect. BTW, It does NOT include interior of appliances. A few minor spots were missed (no one is perfect!) but Tracy is clearly detail oriented and also washed some random dishes, and checked toilet seals for us. Ashley may have gotten side-tracked going above and beyond our specific bath/kitchen requests and managed to dust & vacuum TV area. They were also mindful of the pets!
Description of Work: 4 hour "Deep Cleaning" coupon provided 2 workers for 2 hours. We requested the Kitchen and 1 full bath (large) be prioritized, then the small bath. All 3 of those rooms were completed: sinks, floors, fixtures, tub/shower area, counters and shelves, and exterior of appliances were cleaned. .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from A Star Quality Cleaning Company LLC
Thank you for your review

JAEGWON K.
10/2015
5.0
house cleaning
  + -1 more
Very well, indeed. The workers were friendly, efficient, and prompt. Highly recommended.
Description of Work: Cleaned out two basement utility rooms, and removed a pile of stuff of various kinds.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from A Star Quality Cleaning Company LLC
Thank you for your review

Cindy W.
10/2015
5.0
house cleaning
  + -1 more
It went perfectly. They were diligent in their responses to me and called to confirm the night before. They arrived exactly when they said they would and worked for the full time agreed upon. The ladies were professional and personable. They inquired as to any specific cleaning issues, concerns or requests I might have. The owner even stopped in and gave them a hand in the last hour, and did a thorough inspection of the work. The house looked terrific when they were finished. I would (and probably will) use this company and this service again!
Description of Work: Full cleaning, dust, mop vacuum, deep cleaned kitchen and bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Response from A Star Quality Cleaning Company LLC
Thank you for your review

John D.
10/2015
3.0
house cleaning
  + -1 more
They were alright. The price was fine. They left it a mess like they cleaned the blinds and paint stuff that came off the blinds was all over the floor. Then, they had to move all the furniture to get to some of the blinds and when they left, all the furniture was all moved and they did not even move it back into place. They just left and there were paint chips all over the floor.
Description of Work: I purchased a Big Deal for A Star Quality Cleaning Company.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$99

Response from A Star Quality Cleaning Company LLC
Thank you for your review

Laura W.
10/2015
5.0
home & garage organization
  + -1 more
Will update again once cleaning service is performed.
Description of Work: Just updating this review to reflect the Star Quality Cleaning Company's level of responsiveness and professionalist so far in our interactions with them.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$210

Response from A Star Quality Cleaning Company LLC
I am very confused. You purchased the deal in June and noted your parents would contact us when ready to schedule.they never did! I called you and spoke with your parents and scheduled a appointment for the 16th

Victoria M. M.
09/2015
5.0
house cleaning
  + -1 more
Very satisfied with personnel and results of job.
Description of Work: Deep cleaning of 2 bedroom house including porch. Cleaned literally "top to bottom". Professional and pleasant. Highly recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from A Star Quality Cleaning Company LLC
Thank you so much for your review !!

Jeanne K.
09/2015
5.0
house cleaning
  + -1 more
I was extremely happy with the services provided by this company. They were able to come to my house with only one day notice, which was a huge relief for me. They arrived right on time, and did a great job cleaning my garage and basement. I was shocked at how much they were able to accomplish in such a short time. My basement started out in rough shape, and was immaculate after these women were finished. They dusted, mopped, scrubbed and vacuumed and left the basement smelling great! They were also extremely pleasant and I enjoyed meeting them.
Description of Work: Dusted, cleaned, and mopped basement and garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from A Star Quality Cleaning Company LLC
Thank you so much for your review

Contact information

1200 Hartford Ave, Johnston, RI 02919

http://www.astarqualitycleaningservices.com

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Home and Garage Organization,
Handyman Services,
Hauling,
Interior Painting,
Exterior Painting,
Floor Cleaning and Waxing

FAQ

A Star Quality Cleaning Company LLC is currently rated 4.5 overall out of 5.
A Star Quality Cleaning Company LLC accepts the following forms of payment: Check
Yes, A Star Quality Cleaning Company LLC offers free project estimates.
Yes, A Star Quality Cleaning Company LLC offers eco-friendly accreditations.
No, A Star Quality Cleaning Company LLC does not offer a senior discount.
No, A Star Quality Cleaning Company LLC does not offer emergency services.
Yes, A Star Quality Cleaning Company LLC offers warranties.
A Star Quality Cleaning Company LLC offers the following services: Residential & commercial cleaning.
Waxing & buffing. Mold cleaning.

Contact information

1200 Hartford Ave, Johnston, RI 02919

http://www.astarqualitycleaningservices.com