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Onsite Techs

Computer Repair, Computer Sales, Computer Training

About us

Onsite Techs is a computer service company. We offer a full range of computer and Networking solutions to meet your entire business & personal needs. Award wining. Additional hours - Mon-Fri 8:00 AM-8:00 PM; Sat-Sun 10:00 AM-6:00 PM. Additional DBA - Fast-teks Inc.

Business highlights

15 years of trusted experience
Emergency Services Offered

Services we offer

Residential and commercial server installation, virus removal, data recovery, consulting, troubleshooting, network monitoring, remote data backup, wireless networking, laptop repair & screen replacement.

Services we don't offer

Iphone and Ipad repair

Amenities

Free Estimates
Yes
Senior Discount

$10

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.914 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
7%
3
7%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 1-14 of 14 reviews

Nanette B.
03/2017
3.0
computer repair
  + -1 more
After that I called him a few times, he was always on his cell, in the car and didn't have a whole lot of time. Eventually, he just never called back. I won't call again.
Description of Work: I never actually hired this man but made an initial call when my tech person retired. He seemed interested in working with me.

Rating CategoryRating out of 5
quality
3.0
professionalism
3.0
responsiveness
4.0


Susan R.
02/2016
5.0
computer repair
  + -1 more
Mike is our tech and he comes as soon as we call. He answers all of our questions, we trust him, and he always fixes all of our problems too.
Description of Work: They worked on a software problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Joyce M.
01/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: Set up a new computer, transferred everything from the old computer. Went very |well, job done exactly as needed. Competent, pleasant tech. | | |

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$526

Chester K.
06/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: I was concerned about hidden viruses on my computer and the quality of my virus protection. I had briefly allowed outside access to my laptop and wanted assurance that there was no breach of the computer's security. In addition to doing a full scan, the rep reinstalled an Office feature that had stopped working. He also answered several questions about updating Windows and my security software.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Donna C.
10/2013
5.0
computer repair
  + -1 more
I could only have someone here on a weekend so they made an exception and came on a Sunday because the next Saturday was already booked. As soon as the tech got here he started right away. It was time consuming as my old computer died so he had to take it apart. After the transfer of data he set up the printer and checked all the programs to make sure everything was up and running. He also set up my e-mails. He set up an old computer and monitor in another room. He was great and I will call them if I have a need for a computer tech again.
Description of Work: Transfer data from an old computer to a new one, set up wireless printer, set up e-mail, checked programs. Also set up another old computer and monitor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Susan R.
03/2013
5.0
computer repair
  + -1 more
Arrived on time, did an excellent job troubleshooting and correcting the problem.
Description of Work: Internet troubleshooting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

JoAnne C.
02/2013
5.0
computer repair
  + -1 more
On time, curious, very personable. Price was good, honored a coupon, downloaded from Angie, great experience, will recommend.
Description of Work: Change battery in computer. Cleaned it, downloaded free security software.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Dayro J.
01/2013
5.0
computer repair
  + -1 more
unknown
Description of Work: System restore.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Dennis G.
10/2012
5.0
computer repair
  + -1 more
Michael arrived on time & was very knowledgeable & professional. Did not waste time. Very thorough.
Description of Work: Computer repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

David C.
06/2012
4.0
computer repair
  + -1 more
Fast-teks were very responsive. They were the first to respond. I would recommend them.
Description of Work: Fast-teks replaced the back-lighting on our computer screen.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$350

Robin R.
04/2012
5.0
computer repair
  + -1 more
My husband's computer got stuck on an error message and wouldn't work. He got it unstuck in a relatively short time and then went down to my desktop computer which had been broken for quite a while. He took out the graphics card and put it back in, which magically fixed it. Then he came back upstairs and did a tune-up on my daughter's laptop. He was very pleasant and did a good job on a timely fashion.
Description of Work: He came and fixed my husband's laptop, which had been stuck on an error message , my desktop, which had been dead a long time, and did a tune-up on my daughter's computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Chris M.
03/2012
5.0
computer repair
  + -1 more
The experience went very well with no problems.
Description of Work: I had a wifi network installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Karen M.
01/2012
5.0
computer repair, computer sales
  + 0 more
Excellent!!
Description of Work: I hired Fast Teks to install a new computer. Mike, the owner came out, arrived on time and made sure everything was working right and all my questions were answered before he left. He hooked up my fax machine/printer and also made sure my e-mail address was set up correctly. He was able to fix my e-mail problem with quickbooks. I am very happy and would definitely use Fast Teks in the future. Karen Meyer Electric

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$745

Caldwell C.
08/2011
5.0
computer repair
  + -1 more
They were here in an hour after I called for service, & fixed my computer right away. The owner michael anderson came out and made sure I was Their prices are very reasonable I would highly recommend.
Description of Work: They fixed my home and business computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$148

    Contact information

    64 Pemberton Avenue, Jamestown, RI 02835

    www.onsitetechsri.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Computer Sales,
    Computer Training

    FAQ

    Onsite Techs is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 6:00 PM

    Tuesday: 9:00 AM - 6:00 PM

    Wednesday: 9:00 AM - 6:00 PM

    Thursday: 9:00 AM - 6:00 PM

    Friday: 9:00 AM - 6:00 PM

    Saturday: Closed

    Onsite Techs accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Onsite Techs offers free project estimates.
    Yes, Onsite Techs offers eco-friendly accreditations.
    No, Onsite Techs does not offer a senior discount.
    Yes, Onsite Techs offers emergency services.
    No, Onsite Techs does not offer warranties.
    Onsite Techs offers the following services: Residential and commercial server installation, virus removal, data recovery, consulting, troubleshooting, network monitoring, remote data backup, wireless networking, laptop repair & screen replacement.
    Iphone and Ipad repair

    Contact information

    64 Pemberton Avenue, Jamestown, RI 02835

    www.onsitetechsri.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    Closed