J&D Landscaping & Lawn Care Inc.

Very professional and respectful crew. Did a great job on the restoration and would happy use again.

The work crew was excellent- al limbs, brush, and pine needles were picked up. The fallen leaves and grass clippings picked up and taken away. The gutters were cleaned out (we have a colonial style home- so high gutters to reach) We are looking forward to the 5 step lawn care program to be started and maintained for the summer and fall months. The company work crew reflects the care and attention to detail of its owner- John Nagle. Thank you Mr. Nagle for a great start to the lawn care season. We highly recommend the services of J & D Landscaping. Terry Porter Fahey

Professional, thorough and courteous. Pride taken in the work completed, and, a fabulous job was done.

I was pleased to see that his estimate was actually LOWER than what I paid for the Living Social Deal and that his estimate included the cost of repairing cracks. The estimate, which was signed by John Nagle, indicates that the cost for driveway sealcoating would be $150 and the cost for crack repair would be $40 for a total of $190. The estimate also has a hand-written note stating "Living Social, 1150" which presumably means that he was aware that this job would entail honoring his Living Social Deal. FYI: His estimate also included a bunch of other estimates, none of which I requested, for services such as lawn care, power washing my house, and cleaning my gutters. When I called to ask John if I could pick from one of his other services to make up the difference between what I paid for the seal coating ($225) and what he estimated it would cost ($190), he stammered for a second and said that the estimate was wrong and that it would cost more than what was stated. He then said that "the guy" that did the estimate made a mistake and proceeded to tell me it would cost about $75 to $100 more than what was quoted. What John failed to remember is that his name is hand-written on the estimate where it says, "J&D Landscaping Rep." and includes his email address (jnagle46@aol.com) and phone number. It's clear to me that one of two things happened: Either, 1) John actually did make a mistake in his written estimate and his services really should have cost more or 2) He knowingly created a Living Social "Deal" that charged a lot more that he typically charges for the same service. If the former is true, then I feel his company is obligated to honor his written estimate and not try to charge more than what was stated in writing. If the latter is true, then this appears to be a case where a company is trying to take advantage of unsuspecting customers and to charge more for a service under the guise of providing a "deal." Either situation does not reflect well on the company itself and how it deals with customers. Thankfully, Living Social was willing to provide a refund (albeit a store credit and not a cash refund) so I can close this chapter. Although I cannot rate John and his company on their driveway seal-coating or crack repair services, I feel I can objectively rate him on his customer service and professionalism, both of which are sorely lacking.

John and his crew are very profession and very nice to work with. They are quite responsive and always provide straight honest answers to my questions regarding my landscaping. I highly recommend John and his company to everyone I speak with when they ask me to recommend a good landscape company.

The work was sub par and needs replacing after less than a year. Poor customer service.

I first met the landscaping company at the RI Home show and was impressed with the description and variety of services. I had a free onsite quote performed and eventually signed up for the initial cleanup of the yard, edging, mulching to have the bigger initial items taken care of for the season. The results were subpar for a first client visit with mulch being spread out over weeds that were not cleared and not all of the mulch being applied to flower beds and the back lawn not cut. It required a follow up phone call to indicate that the crew did not weed, finish mulching or mow the back yard. The crew came back out and completed, but certainly was not the best way to make a first impression. When the bill came the initial edging bill came in at almost the price listed on the quote and when questioned, I was given a run around describing the difference between cleaning edges up vs. putting a brand new edge in. It made me wonder why i had even bothered to have a quote in the first place. Additionally, I questioned the bill being based on an actual of hours/man/hr vs an estimated number. Needless to say, this was much more of a hassle than I originally anticipated when looking for the time savings in having a "professional" take care of the lawn. I continued lawn and fertilizing services until i arrived home one day to only my front lawn being mowed. After that, i decided to cancel service all together as the money was not worth the time it was taking to follow up and describe my issues with service.

He came at the appointed time and did a really nice job. We have used them for awhile now and they offer bush trimming, as well. Things were done right by their company and I would recommend them as reliable and thorough in their work.

THEY COME EVERY WEEK TO MOW AND THEY ARE VERY DEPENDABLE. I DON'T HAVE TO CALL THEM OR WONDER WHEN THEY ARE COMING. IF I AM HOME, THEY COME TO THE DOOR FOR PAYMENT, OTHERWISE THEY ARE JUST AS HAPPY TO SEND ME A BILL.

I FEEL THAT THEY ARE HARDWORKING. THEY DID ALL OF THE WORK ON CHILLY, WET DAY AND NEVER STOPPED. THEY WERE THOROUGH AND MADE SURE EVERYTHING WAS DONE. I FEEL THAT THE COST WAS REASONABLE.