Description of Work: Excellent movers and everything arrived safely in our new home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Christopher K.
05/2016
5.0
moving companies
 + -1 more
unknown
Description of Work: Cohasset, MA to Probidence, RI | |Awesome moving process start to finish. Even refunded us some money, because they finished 2 hours quicker than was estimated.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Shawn E.
01/2016
5.0
moving companies
 + -1 more
unknown
Description of Work: They were professional, friendly, helpful, and willing to accommodate in any way.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
barbara A.
11/2015
5.0
moving companies
 + -1 more
unknown
Description of Work: A local and long distance move! Hard workers who got the job done, everything arrived in one piece! Would definitely hire them again!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cheryl M.
06/2015
5.0
moving companies
 + -1 more
unknown
Description of Work: They moved my mom from Rhode Island to South Carolina
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
John M.
02/2015
5.0
moving companies
 + -1 more
unknown
Description of Work: We decided to use a professional mover. They were great. Came in right on their estimate.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Wendy B.
12/2014
5.0
moving companies
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Maureen B.
12/2014
5.0
moving companies
 + -1 more
unknown
Description of Work: Packed moved and stored household.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Kelly C.
12/2014
5.0
moving companies
 + -1 more
unknown
Description of Work: The team of guys that moved me were excellent!! They were fast, friendly, efficient, careful, and just a really great group of people to work with when you're moving your most prized possessions. They help set up my bed and dining room table. I would highly recommend them to anyone and plan to use them for my next move! I can't say enough about how great this company is. Oh, and you can't find a better price. I shopped around before deciding on Astro. They spent approximately 3-4 hours with me and drove from Pawtucket, RI to Fitchburg, Ma. I moved from a second floor (with a brutal spiral staircase) to a third floor apartment on one of the hottest days of the year. Truly amazing group of guys-smiles on their faces the entire time!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$985
Alfred C.
10/2014
5.0
moving companies
 + -1 more
unknown
Description of Work: Moved and packed almost our complete household from a large four bedroom home in the Pocono mountains of PA to Vero Beach, FL. Contact with Elisa in their Rhode Island office (and Chuck the owner) was friendly responsive and detailed before and during the move. Bob was in complete control of all that was happening
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,630
Lorna B.
10/2014
3.0
moving companies
 + -1 more
unknown
Description of Work: Too much money. Others were less and time frame they hold you things is too long to transport.
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
$5,000
Response from ASTRO OF NEW ENGLAND LLC
This customer was given a free in-home estimate for a long distance move. She required a shuttle at origin because of the narrow drive way. The spread of dates for delivery was based on the total weight and mileage of her move (this is by Moving Tarriff law). She told my sales person she received quotes from brokers, not moving companies with HHG authority.
judy H.
09/2014
4.0
moving companies
 + -1 more
unknown
Description of Work: Moved me from Ct to MA. Estimate was much lower than other movers. Stuck to the estimate. Would recommend and use again
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,800
James L.
09/2014
5.0
moving companies
 + -1 more
unknown
Description of Work: Moved from ri to va.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,500
Tracy M.
09/2014
5.0
moving companies
 + -1 more
unknown
Description of Work: The service was fantastic, from my initial communication with them until the last piece was delivered. The driver provided exceptional service and communication. There was one piece that was damaged beyond repair, but I did have the insurance so it should be covered. I would definitely recommend them and use them in the future.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,700
Erik E.
08/2014
5.0
moving companies
 + -1 more
Overall, a very professional move.
Description of Work: They moved us from Cambridge, MA to Sanibel, FL.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Charles W.
06/2014
3.0
moving companies
 + -1 more
Decided not to use
Description of Work: While very polite, this provider explained to me that I would have to pay the cost of their trip from Rhode Island to my place in Connecticut and back. So I don't understand why they are even listed for Connecticut moves, when there are movers closer at hand. They also said their would be a 8000 pound minimum, which is way more than I have
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Response from ASTRO OF NEW ENGLAND LLC
This customer was advised that we needed a survey cube sheet & to accommodate his dates & very short distance we would have to price as exclusive usage at 8,000lbs. This customer is penalizing us because we tell people the truth. We got a C for categories that don’t even apply. He was also price shopping by phone which we do not recommend to any of our customers.
Virginia C.
06/2014
5.0
moving companies
 + -1 more
unknown
Description of Work: moved from NY state to MA; I had a million boxes, books etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,700
Philora K.
02/2014
5.0
moving companies
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rich H.
08/2013
5.0
moving companies
 + -1 more
They were great.
Description of Work: Packed and moved our belongings.
Rating Category
Rating out of 5
Yes, I recommend this pro
Rick L.
05/2013
5.0
moving companies
 + -1 more
Wonderful
Description of Work: Dependable. Honest. Really cared about the move. Moved the heavy furniture.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
Jeanne W.
04/2013
5.0
moving companies
 + -1 more
Excellent. See above
Description of Work: Without a doubt, the very best experience in moving. From the estimate to the completed move from RI to Florida. It was a pleasant experience. All who helped us were very friendly and efficient. I would HIGHLY recommend this company. They came and did an estimate and charged no more than was estimated. They arrived on time both at the beginning and end of the job.We had packed our own boxes, but all the larger things were cared for very well. Nothing was broken ands the job was performed as promised, even to supplying boxes that we needed. Well done Astro.Can't tell how you impressed us. May you do well in the future.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Leslie H.
01/2012
5.0
moving companies
 + -1 more
As above, experience was first class from start to finish.
Description of Work: Two moves from Maryland by Astro Movers to their storage facility in Exeter; subsequent move from storage facility to new home in Westerly, R.I. Would absolutely recommend company and every employee with whom I came in contact. First rate company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Alexis M.
06/2011
5.0
moving companies
 + -1 more
First, Curt came out to give us an in-person estimate for packing, and moving. I'd hoped to do some of the packing myself, but wasn't able to. Our crew was Jeremy (lead), Zachary, and Larry. They called the day before to tell us when they'd arrive. They got about 80% of our stuff packed in 4h the first morning, and finished it the next day. Then they loaded the truck, and unloaded it at the new place. they were professional, and courteous, and fast. They got the job done even faster than the estimate. I haven't finished unpacking yet, but so far everything is in perfect condition- nothing broken etc. In summary- these guys were great. Professional packing is expensive, but (to me) it's totally worth it. But if you want to pack yourself- they have (FREE) boxes at their warehouse that you can use. AND, they offered to come pick our boxes up and take them for us after we're unpacked. They did a great job, and were totally professional, and the estimate was right on. I would totally use them again.
Description of Work: Astro did a full pack and move from our 2BR condo into a 3BR, 3-story house, over the course of 2 days.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,200
Brian D.
07/2010
5.0
moving companies
 + -1 more
I priced out a few companies for a move from New Haven to Providence, and Astro was a good choice. After my initial inquiry, a sales manager from Astro came to the house to give an estimate. He was friendly and professional and explained all the details of the moving process. Astro's estimate was $600 lower than a comparable company, so we chose them. The day before the move, a representative called to give us the expected arrival time. A moving team of three people showed up 15 minutes early and made quick work of getting everything into the van. We have a large sleeper sofa that has frustrated some of our past movers, but Astro had no problem maneuvering it through some narrow doorways. They unloaded in Providence just as quickly, and nothing was damaged. The move actually took less time than we'd expected, and we had a very good experience overall.
Description of Work: Move from New Haven, CT, to Providence, RI -- furniture from 2 bedrooms, living room, dining room and kitchen (no major appliances).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
Joanna B.
05/2007
3.0
moving companies
 + -1 more
The gentleman in whom I had made the arrangements with, was very personable. I was not as impressed with their workers. The driver was a little late in arriving with the three helpers. We were paying them by the hour and they were pretty slow, as though they hadn't worked together before. Everything got to the house in good shape, however, I do not think I would recommend these movers.
Description of Work: They moved all our belongings locally, no more than 10 or 15 miles, from a storage unit and an apartment, to our newly purchased home. There were 11 tons of furnishings including things for 3 bedrooms, living room, kitchen, 2 bathrooms, clothing and our garage.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$2,542
Response from ASTRO OF NEW ENGLAND LLC
FOR THIS MOVE WE GAVE THE CUSTOMER AN ESTIMATED PRICE FOR THE MOVE. THE ACTUAL COST WAS $300.00 LESS THAN THE ESTIMATE. AT THE ORIGIN ADDRESS THE MOVERS HAD TO CARRY TONS OF BOOKS FROM THE 3RD FLOOR APARTMENT, PLUS PICK UP EXTRA FURNITURE THAT WAS STORED IN TWO VERY LARGE STORAGE UNITS. NOTHING WAS DAMAGED, AND WE WORKED 3 HOURS UNDER THE ESTIMATED AMOUNT OF TIME GIVEN TO HER.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Moving Companies,
Storage,
Piano Movers
FAQ
ASTRO OF NEW ENGLAND LLC is currently rated 4.6 overall out of 5.
ASTRO OF NEW ENGLAND LLC accepts the following forms of payment: Check,MasterCard,Visa
Yes, ASTRO OF NEW ENGLAND LLC offers free project estimates.
Yes, ASTRO OF NEW ENGLAND LLC offers eco-friendly accreditations.
No, ASTRO OF NEW ENGLAND LLC does not offer a senior discount.
No, ASTRO OF NEW ENGLAND LLC does not offer emergency services.
No, ASTRO OF NEW ENGLAND LLC does not offer warranties.
ASTRO OF NEW ENGLAND LLC offers the following services: MOVING, CLIMATE CONTROLLED STORAGE, COMMERCIAL MOVES, LONG DISTANCE MOVES, LOCAL MOVES, PACKING, CRATING, INTERNATIONAL MOVES, OFFICE MOVES