Able Electric

Bob arrived within 2 hours of me sending the email about the stove not working, and then stayed to do the other jobs that I mentioned needing done if he had time. From beginning to end, including the trip to the store, took about 3 1/2 hours. I didn't feel at any point like I was being talked down to or that he was in a rush to get out. Everything was left completely cleaned up, including disposing of the old lights parts, and in good working order.,

I wanted him to come out and look at my smoke detectors to make sure they were working properly. I had one that was going off on the third floor. I had bought new ones in case I needed them to be done. I called him at about 1:35 and he said he would be there by 2:30. He showed up a little bit after 3:00. He didn't even look at the detectors; he just changed them, which I could have done. He sent me to the store because he said I needed a new light fixture, but basically that was because he didn't want to just install the chain. When I came back with those things, I came back, and he said he was all done except for the light fixture. By that time, he had to leave because he had a class to go to. He said he would be back Saturday morning to put the switch in, but he never showed up. He charged me extra for the service charge, which he had never mentioned, though I had asked for the price.

Met favaorable expectations. Promptness was great.

Rob, the owner, returned my call promptly and scheduled us quickly for an emergency call for a small item. He arrived on time, and repaired the blown outlet. He also spent considerable time evaluating the cause of the problem, and advised us how to use the electrical system in a safe and more cost effective manner. Upon our request, he provided a quote to update old house wiring with upgrades to the system. He was sensitive to our budget concerns, and offered ways to "phase" the future work, as budget allows. Overall I found him to be professional, knowledgeable, and fair.