Ron's Chimney Sweep

Provided an estimate. Asked for 50% deposit, which we thought was high, but reluctantly agreed to. As customers, we had follow-up questions about potential extended work, and what might be found when he started the job, etc. He did not provide clear answers. Would not give a clear answer as to how long scaffolding would be up. Husband called to speak to him while he was setting up and clarify a few things. Ron got frustrated, returned deposit and walked off the job. We found another vendor shortly after that who charged the same price, and was in and out in one day.

Called Ron after getting a fairly high estimate from another chimney sweep who told me I needed to replace my old metal liner with a new one, and needed brick pointing as well. Ron answered all my questions, arrived promptly, and inspected my flue. There is no metal liner in my chimney after all, and no need for brick pointing. Needless to say, I'll probably be using Ron to install the liner.

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l contacted Ron's Chimney Sweep to clean my flues based on a recommendation from a friend. When I spoke to Ron he was very informative (I was a new homeowner) as well as courteous and professional. He showed up on time and inspected both flues. He told me that one of the liners had been damaged at the top and that it should be repaired, and he explained why. He said that he would do the cleaning that day and to simply call him if I wanted to have him repair the liner- he did not pressure me at all, which was nice. He cleaned the two flues and used a high power vacuum system to remove any soot. When he was done, there was no mess at all, it was very clean. I later inspected the chimney liner myself and saw the damaged area. I contacted Ron and he came out and made the repair. He removed the chimney cap, crown and quite a few bricks... repaired the section of liner, and then put back the bricks, crown and cap. Again, he was on time, very courteous and professional and cleaned everything up when he was done. I will be calling Ron in the future whenever I need the chimney serviced.