MaidPro West Bay

I called Maid Pro of Providence to set up cleaning service at my home based on positive reviews of this company at Angie's list. I agreed to the price (details to follow) and the date of service. The next day, I received a welcome email message from Maid Pro of Westbay. I called Maid Pro of Providence to express my concern as the reason I had chosen them was based on the Angie's List positive reviews. I was told that the Province office didn't handle my area (which they never mentioned in the orignal phone call) but not to worry as Westbay was a branch of the Providence office. I agreed to try the WestBay branch. I was told the first cleaning would be a deep cleaning that would likely take 7 hours (or 3 & 1/2 hours for 2 cleaners). I said I doubted it would take anywhere near that much time as our house is pretty clean already. The representative said the charge would be less if it took less time. I agreed to pay $155.00 for the deep cleaning of 5 rooms of my house. The two cleaners finished the job in 45 minutes and then told me the charge was $180.00. I said I was quoted 155.00 or less. They called the office and were first told the charge was 180.00 They then looked up my file and agreed to the charge of 155.00. Even though it didn't take anywhere near the 3 and a half hours, I paid the 155.00 just to be done with this, in my opinion, very dishonest company. A few days later, I cancelled any future cleanings with the company and was informed by a very rude and threatening email that my credit card would be charged an additional 55.00 since I had received a discounted promotional rate on the original cleaning based on continuing cleanings. I was never informed that this was a discounted promtional rate during the original phone call nor was I informed of any penalty fee if I did not continue with future cleanings. Needless to say, I will never pay this additional $55.00. I would never recommend this company and would caution anyone to be very, very careful when dealing with them.