Carpet Cleaning Experts

At first the pro quoted me $150 over the phone and when they came here it became $224.71. requesting to get my money back amounting $74.71 since what we have talked about initially it's just going to be a $150 booking total cost I was minimally satisfied with the services.

Very pleased with results. Had a family heirloom rug cleaned and some worn ends repaired/reinforced. CCE did the job carefully and for the quoted price within the expected time frame. We are happy with the process and the results.

Everyone associated with the company was great. Spoke with Katie at their office, and she was warm and helpful with any questions. Rafael arrived promptly and was a lovely man who did a great job! Would highly recommend and I’d definitely use them again!

The young man who came exactly on time was very friendly and responsive to my requests for redoing some of the stains with no complaint. We knew what to do and did it very much to my satisfaction. I definitely will use them again at the end of this summer season.

I was scheduled for service, by very polite office staff, for the next day during a time window that suited my routine. The next morning their service man arrived on time and was courteous and performed the cleaning in a professional manner going that extra mile when needed. Since I am in a wheel chair some things had to be moved out of the way or worked around in order to complete the job. Even though, he did not have to, he chose to move the articles and did the job right way so I was impressed with his work ethic. This is not my first experience with this company and both were equally beneficial so I have nothing but praise for Carpet Cleaning Experts.

Rug is clean and fluffy. Fringe are much improved.

They did deep cleaning steam extraction at several locations. They were professional, courteous, and prompt. The did everything they were supposed to do.

The young man was extremely professional and did a marvelous and very careful job. At the same time, we discussed their other services. He was not pushy but was informative. I had oriental carpets in another location that needed cleaning, and he contacted his shop who then sent someone that afternoon to pick up the orientals. They have been returned and all is clean and i am happy. Again, a very careful and professional job. I will be using them also to clean my drapery.

I called on April 7th at 4:00 and Jose was here at 8 am the next morning. He did an excellent job, was extremely professional and the price was reasonable. I will use this company again and recommend them to people.

A pet had a very unfortunate accident on our couch which precipitated the call to this provider. I was pleased that they could come the next day. The technician arrived on time and was very professional, in spite of a serious of unfortunate events including: not being sure he could get in our driveway due to the monumental snow; an irate neighbor who began banging on the side of his truck for blocking the sidewalk (again, because of the snow); and his hoses freezing up due to the below-zero temperatures. The latter required him reeling up all his hose and bringing it downstairs to soak in our basement sink TWICE. Then he had to run the line through the window, which apparently was not recommended procedure but there was no way to keep the hose from freezing without doing it. Through all of this, he was unflappable and just keep persevering no matter what. Because things were going so well with the furniture (which was all I had called about initially) I asked him for prices on the two rugs. He gave me a discount as well. The only thing I felt was overpriced was a "deodorizing treatment" - you can picture why I was interested in this - which turned out to be nothing more than spritzing the offended area with something. (I expect another dose of Febreze would have done it, but that cost me $30.) All in all, though, all the work came out beautifully, the carpets and sofa have never looked or smelled better, and I was extremely impressed by the technician's diligence. He also filled me in on some cleaning tips for future mishaps.

Their price to clean oriental was very affordable as was the price to clean wall to wall.

Very pleased with service. Surprised me with same day service and even was running early so they called to see if I could accommodate...which u could. Professional! Personable! Overall quality service.

Very happy with the total experience: quality of work, customer service interactions, the price. We did use a coupon but even without the coupon, the pricing was reasonable. Scheduling was easy. No hidden costs or fees. They did run late but called ahead to let us know. Would definitely recommend them and use them again.

I have used Carpet Cleaning Experts for many years for both my home and office. They are always prompt, reliable and professional. I never have to worry about the quality of their work. It is always done right the first time...

Rafael arrived promptly to clean the carpet in our finished basement. He was neat and so courteous. He answered all of my questions and completed the job quickly and completely. He also cleaned an area rug where my pet had an accident. I can't even smell any remnant of her having been in there at all. The price was reasonable and the job was well done.

they were punctual,did a good job and they were very kind to show the process

I HIGHLY recommend this company. Their technician. Jeff was a complete professional and very personable as well. He explained what he was going to do prior to starting, answered any/all questions I had. The difference in my carpet was truly night and day. It didn't take very long for him to finish, there was no mess, no fuss when he completed the job. We discussed extra services offered by his company but he never "pushed" the product like so many companies do. We discussed the pros and cons. Very knowledgeable young man! I'm extremely happy with the results and would not hesitate to use them again!

I rate them among the best!

The gentleman who came, his name is Neal. He was exceptional. They moved all the furniture and they were outstanding. I called them twice to follow up letting them know their work was great. They even followed up with a call to me asking how I felt about their service.

Nice, professional technician. Instantly identified the pet odor so he applied the neutralizer. Excellent price. Prompt service. Will absolutely use in the future.

Overall they were efficient and professional. Oddly, spots that seemed easy to remove (seemed to be coffee) were not cleaned. Only after when I went arount with a spot carpet cleaner did they disappear . . . and quite easily. I might use them again but I will probably select another from Angie's list.

This is a rental property. The third floor carpet was a Berber, which the tenant had not cleaned for the several years they were there. I am in the process of having the apartment cleaned now that they moved out. The carpet had several significant stains that looked impossible to come up. At first pass, nothing happened. Mike, the technician, was professional and showed a strong desire to remove the stains. He used several detergents designed to lift stains and worked at it until he was able to remove them all. This extra effort salvaged the carpet and saved me money, as otherwise the carpet would be nearing the end of its useful life. The woman that lived on the third floor had a cat and the room smelled of cat odor when she was there. I origianlly ordered the carpet to be sprayed with an enzyme to remove the smell, when I scheduled the appointment. To my surprise, after the tenant left, there was no cat smell as the cat apparently only went in the litter box in the room. Therefore, when the carpet cleaner arrived I decided not to have the enzyme sprayed on the carpet, saving me money. However, he encouraged me to have a teflon coating sprayed on the carpet after steam cleaning since the fibers were "opened" and susceptible to future staining. It made sense and I chose to protect the carpet from future stains with the money I had origianlly expected to pay for the enzyme treatment, so I did not pay any more than what I budgeted. I am very happy with their work and price and will defintiely use them again. I strongly recommend them.

They provide professional, courteous, prompt, and impeccable service. I work with a lot of vendors, but they are at the top!

Arrived on time, told me what he would do; did it. Asked if I had questions. Rug got REALLY, REALLY clean. Worked quickly but not so quickly that I that he was taking short cuts. Had me inspect several times during the process. The latter was almost too much. I was trying to get some work done and he kept asking me to see how much had been done and how much cleaner it was.

It went fine. The technician was punctual and professional.