Having made the decision to go forward and purchase a new computer, we really didn't know what we needed. We asked Jason for ideas and a proposal, which he sent to us in writing. He listed our options and offered advice on what was necessary and what could possibly wait for the future. The information was clear and price ranges were provided. The install went extremely well. All my data was transferred and Jason tested the system to make sure everything was up and running. He reviewed hands-on with me what had changed and left me feeling calm and comfortable with my new computer and software. Since the install in April, he has been back to troubleshoot some hardware issues arising from a power surge in our area and to diagnose a portable back-up issue. I simply do not hesitate to call Jason for assistance and advice--I trust he has my best interests in hand because he values me as his customer and understands his reputation relies on my satisfaction.
Description of Work: We have utilized the services of Jason Murdock, President of Phoenix Technologies, for over two years and have come to rely on him for all our IT needs. From initial repairs to our aging computer system to recently upgrading, and guiding us through the purchase of a new system and software, he has been the consumate professional. Jason is knowledgable, committed and fair. Because of his expertise, I don't have to worry about my computer, back-ups or storage--I can concentrate on my business and family and let him handle what he knows best. He is never condescending, but answers all my questions with respect, clarity and understanding of my concerns. Whether home or business, I would recommend Jason and Phoenix Technologies, Inc. unequivocally. He represents and delivers stellar service: prompt, comprehensive and superior.
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Service Categories
Computer Sales,
Computer Repair,
Phone Service - Landline,
Phone Wiring
FAQ
Phoenix Technologies is currently rated 5 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Phoenix Technologies accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Phoenix Technologies does not offer eco-friendly accreditations.
No, Phoenix Technologies does not offer a senior discount.
No, Phoenix Technologies does not offer emergency services.
No, Phoenix Technologies does not offer warranties.
Phoenix Technologies offers the following services: Residential & commercial repair including virus spy ware, malware removal, computer hardware and accessories, backup & data recovery, sales.