This company does not have their service respond with realistic information.
Description of Work: We invested in a new boiler and hot water tank with this company expecting to have a good relationship for years to come. Well our mistake was we forgot to renew our contract so when we called for emergency service he totally ignored us. Maybe that is his way of saying don't bother me, though I don't know why he wouldn't have just answered the call and said that. Or have the service say it. Yes I was angry that they made us waste a whole day thinking they would come, the service kept saying he got the message, only to finally admit at the end of the day he was out of town. So yes, I am giving him a thumbs down on both this page and BBB although BBB hasn't posted my review. So he would have got the last laugh, because we would have had had to pay emergency service on a Sunday, except by some miracle the problem mostly fixed itself. So karma I guess.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
R J.
01/2017
1.0
heating & air conditioning/hvac
+ -1 more
While a human being at a purported answering service took my name, address, phone number and message every time, never once did I hear back from this fella. The reason I tried more than once is that a friend had suggested I call him for my project. It would be foolish to hire this gent because the likelihood that he would be responsive to any future problems with the system is, by his own behavior, nil. Only one other review (at present): all A's, no details whatsoever. Truly?
Description of Work: Examine and/or update HVAC equipment
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
David D.
04/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Still browsing? Check out these Angi Certified Pros
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning
FAQ
North Atlantic Heating Inc is currently rated 4.1 overall out of 5.
No, North Atlantic Heating Inc does not offer free project estimates.
No, North Atlantic Heating Inc does not offer eco-friendly accreditations.
No, North Atlantic Heating Inc does not offer a senior discount.
No, North Atlantic Heating Inc does not offer emergency services.
No, North Atlantic Heating Inc does not offer warranties.