Mike’s Professional Tree Service Inc

One star because there is no option for no stars. This company is the worst unprofessional company I have ever dealt with. Beginning with the job not getting finished, Mike tried renegotiating contracts and charge other things the day of the job. Then I asked for them to leave some wood and they piled large logs 6 ft high and I have very small children who play in the yard. My children were almost hurt very bed because the would shifted multiple times. Multiple stumps were left out of the ground in which he refused to finish. I am currently deployed and tried multiple times to resolve this issue and get him to finish the job. He waited until I was deployed and harrassed my wife and children. He added interest and fees while I am deployed and covered by the soldier and sailors act. His workers told me he does this all the time to customers and leaves him to deal with the issue. He since then has threatened my wife while I am deployed and has threatened to steal property from my yard. He is aggressive and unprofessional. She had to call the police and file restraining orders. He has multiple lawsuits from the city and customers, DONT USE THIS COMPANY!! Pictures below show the stack of wood my children were almost severely hurt on and the tree that fell after the picture onto my sprinkler system.

The first two jobs were good but the third one Mike's crew ran over my septic tank with there boom truck, put ruts in the yard from tire's, and refused to repair lawn or pay for septic tank inspection in case of fractures. I will never call them again, **** poor attitude and they threatened me with a lien on my property if i didn't pay, and yes I have all the lien copies and all receipts and photo's, I also mentioned I'm partially physically disabled from a serious back injury and the tire ruts cause a serious threat to falling, but no response or care. Absolute horrible business person.

Mike quoted $100 originally, then wanted to charge me $800 the day that he arrived. An 800% increase. Based on some of the other reviews I've read, it is my opinion that Mike is deeply in debt and is in dire need of funds--funds that he intends to bilk from his customers. When we refused to renegotiate Mike quickly became hostile. He called and left angry messages on my phone.

Pretty smooth operation. Professional and courteous. Steve was very easy to work with

I wouldn't use them. It was very uncooperative with the request that I made to them from my insurance company. They took the tree down. It was fine but I wasn't pleased with how they were rude and uncooperative about the insurance thing. They did a good job taking the tree down. They were prompt and efficient. I didn't have a problem with any of that. I lost out $500 because they just wouldn't send the information to my insurance company. All I needed was an invoice in two parts instead of one and they wouldn't do it. I wouldn't recommend them. They should be more cooperative with the insurance companies.

Wonderful..easiest transaction yet!

Cut down both, damaged my lawn, hauled away one tree and then dead silence. i proceed to chase to get the other tree picked up and when I finally, after 5 days managed to get to the owner, said owner tried to price gouge me to pick up the second tree. I made it very clear that I would pay the original price if the work agreed was completed. Finally had to send an email with a deadline date advising that I would deduct for both work not performed and damage to the lawn. That finally did the trick. Attaching a picture of these charmers parking on my lawn when they could have reached the cut logs from the driveway, etc. Don't use this tree service!

I hired this company to trim some tree branches for me. No call/no shows for the first two appointments – Just one excuse after another. When they finally showed up, instead of trimming the tree branches that were leaning over my property as discussed, they cut down one of my neighbor's entire tree, leaving a six inch stump in their yard. Then the workers lied and said I told them to do it. When confronted, the crew said changed their story to "my neighbor told them to do it". The crew was extremely rude and disrespectful to my neighbors and they kept lying to their faces, even pointing at my neighbor saying he told them to cut down the whole tree. I filed a complaint with the Better Business Bureau against Mike's Professional Tree Service, to which Mike's Tree never responded. Now they have an "F" with the Better Business Bureau due to the abundance of complaints over the past few months. There have been a lot of negative reviews as well as complaints against that company with the BBB. Many of these complaints are similar to this one. I wish I had seen those complaints when I was doing my search for a tree company. Please protect yourselves. Avoid this company at all cost. Here is a link of their record with the Better Business Bureau. Pay close attention to all the complaints over the past 3 years. [*** Link removed ***]

Very professional. Top notch service. Cut down 6 large trees in 4 hours.

This is the third time I have used Mikes. Every time I have used Mike he gives me a price that nobody else can touch and says he can have his crew there the next day. This tree required a bucket truck and a large crane. There was a crew of 6 who hardly had to talk to each other, they knew what they were doing. The whole tree was leveled in just over 2 hours. The branches were shredded and the large logs were staged and picked up 2 hours later by a single man with a truck with an attached crane. The stump was ground the next day. The other company I had give me a quote was over $500 more, was booking 3 weeks out, asked that I have a telephone wire removed and did not own their own crane. After talking to them I was discouraged. Mike made what I thought was a huge job look simple. They did a nice job of cleaning up.

The work that I contracted for was completed on August 29, 2014, but I am not a satisfied, Valued Customer. First, the crew was in such a rush to finish that they did not do the one thing that I asked, not to leave the logs on my neighbor’s lawn. These folks were nice enough to let me cut down their trees; I didn’t want to inconvenience them further. I had to go to each house and apologize for this situation. Also, if the “boss” on the job has a problem with his workers he should not be running around my yard and yelling “in their face” while we are standing there. It is unprofessional and makes everyone feel very uncomfortable. Second, the worker who picked up the logs dragged one large log along the ground leaving about a 15 ft. gouge in the grass. I called and left a message regarding the gouge and no one ever called back. I waited 4 days and then decided to call again. They said the message was and quot;garbledand quot; and had no way of knowing who was calling. What kind of business has an answering machine these days? Gee, they didn't have any trouble hearing the message when I was calling for their business! Since they did not appear to be interested in my Satisfaction (as stated in their letter to Valued Customers), I was left to buy soil and grass seed and do the work myself. I also will be watering the area for many days. Third, and most concerning, is the attitude shown to me by Mike over the telephone who responded to my latest call after explaining the situation to the office girl. Instead of calling with some form of apology for the inconvenience, instead of trying to listen and communicate with a Valued Customer, he called to demand my credit card number. He said he would have fixed the problem and quot;if he had knownand quot; but under no circumstances would he reduce the bill for our making the repairs. My Satisfaction is definitely not his goal. There was definitely a lack of concern or professionalism on the part of him and his employees.

Excellent service and the guys are really friendly and courteous.

The whole job was completed and cleaned up well

So so, mulch not very good quality. Used him another time to cut branches and it was a better experience.

They were very professional and helpful. We really liked them! I was also granted 1/2 payment with the other half due in June.

I am writing this review because the service was so terrible from Mike's Tree Professionals that I owe it to future customers to be informed. I asked for ALL the stumps in my yard to be ground up. They missed 5 or 6 after one trip, and 3 after a second trip and I STILL have one stumped they missed. I would NOT have them provide services if you are not home at the time. The worst part was they ruined two fence gates pushing their stump grinder through the fence. They completely sheered off the bottom hinge of my metal fence. I spoke with the owner who said to order a new hinge and they would pay. This is a swim gate with an automatic closing hinge that they didn't bother to tell me they broke, I had to discover the damage. I do not like how they trimmed 2 of the trees, very lopsided and they left many branches in the trees that were cut!! Granted they were smaller sized branches but I don't think they should be left in the tree!! I would never, never use them again,

The crew that did the work was fantastic. The owner, Mike, was unprofessional. I sat around the house for three days of my vacation week waiting for them to show up. When they were late the first day, I called to check and was told that they were and quot;on their wayand quot; and would be there in 30 minutes. This turned into hourly phone calls asking where they were and their repeated and quot;on their way -- 30 minutesand quot; answer. At the end of the first day, Mike said they got stuck doing more work at a job and would be there the next day. I just wished he'd been honest so that I could do something else with my day rather than sit around and wait. I gave them a second chance the next day. This behavior repeated and, at the end of the day, Mike admitted he'd gotten a more expensive job and took it over mine. Again, if he'd just called to reschedule, I could have done something else with my day. They finally did the work the third day, but I'll never hire them again. The crew who did the work was great, though -- I hope they can find a more professional employer to work for.

Mike's Professional Tree Service was very professional. The crew that came out to the house were polite, respectful of our property, efficient, and clean. They were on time and went right to work. We will definitely use them again plus we have been recommending them to our friends.

Mike called and asked if he could come over on 7/5 instead of the scheduled appointment on 7/8. I took the call while I was in a meeting at work because I thought it was the hospital calling regarding a family member. I told Mike I was in a meeting and asked him if I could call him back. He called again three hours late and said he had been to the house and quoted me $500. I was still in the same meeting, so I asked him if I could call him back. He hung up on me. When I left the meeting, I called him back and he said and quot;oh, I have to go to a meetingand quot; then he hung up on me for 2nd time. Completely unprofessional and childish.

When Mike's came to view the job and give me a quote, he arrived about 45 minutes early (lack of punctuality by being so early). The appointment was for early morning so I wasn't even dressed yet. Also, only a verbal quote was given...nothing in writing except the proof of insurance which arrived in the mail a few days later. I did not engage Mike's Professional Tree Service for this job. I went with another company that has higher level of ethics even though it cost more money.

The entire crew was excellent! Taking down the huge tree and removal is commendable . Very nice service. I would recommend Mike's Tree Service to anyone that would need the removal of big trees. Outstanding!

I have used this service in the past with satisfactory results, would not hesitate to use in future.

Could not believe how fast and efficient the crew was. I have never seen a three man crew work so hard and fast as these guys did .They cleaned up perfectly after all the limbs were cut down.

Crew leader who came to do the work was extremely knowledgeable and professional. He and his crew worked quickly, safely and efficiently. Really impressed and would happily recommend them and work them them again myself.

Mike's did a great job that exceed expectations. The price was much lower than the other quotes I got. They needed to drive a huge truck into my back yard to trim the tree back there. The truck left some tire marks but that is expected when you have a few tons of truck on your lawn. They were supposed to come on Thursday but never came until Friday. I told him that was schedule was flexible, so it wasn't a big deal.