JM Firewood And Tree Removal

I would not recommend this company. Jay is the owner and works for Big Blue Bug. While he was here for a BBB project, he mentioned that he has a tree removable company on the side. I asked him to quote me on a small apple tree in our back yard, which was $250 and an extra $50 to remove the brush and wood. We set up a date for April 21st. A few days before he came, he left me a voicemail telling me that it would be an extra $50. My husband and I were a little annoyed but it was only an extra $50 so we didn’t give him a hard time. The day of, Jay said we didn’t need to be home, so we greeted and paid him, and left for an hour. When we got home, we noticed that he and his other worker were putting the brush behind our shed. My husband confronted him and his response was that it would break down and then changed the subject. Shortly after, Jay and his worker left with some brush to dispose of it and said they would be back to get the rest. They did come back and remove the rest of the brush, but said they didn’t have any more room for the large, cut up pieces of trunk and that he would come back the next day to get it, and we agreed. A week later we are still waiting for him to complete the job. I have been texting him all week and he keeps saying that he’s too busy with his primary job, but that he would be by that day, yet he never comes. Today, when I told him that my husband and I were not happy about this situation, his response was that he gave us a good deal, which we never asked for. Lesson learned to never pay up front. Also, the wood is sitting up against our neighbor’s shed. Please see attachments.