We have been advised by Attorney General Kilmartin's office to file a formal complaint with the AG's office.
Description of Work: Pat's Power took 2 years to finally fix a bagger problem with our Husqvarna zero turn mower. After fixing and returning it this spring, the rear axle fell out of the mower due to a bolt not being properly installed. I have pictures of this. Pat's took the mower again, fixed that, returned it and charged us a $65.00 delivery fee. After mowing the lawn for just three times, the mower stopped and I could smell burning rubber. We called Pat's to come pick it up and got accused of mowing a lawn that was really a field, or mowing a lawn that was too high to be mowed or mowing a lawn full of rocks. This is not true. The delivery driver came to pick it up on July 30th, 2013 and I asked him outright.."Do you see anything here that would foul this mower?" He said "no, you have a perfectly flat lawn and a small one at that, I don't see a thing here. What I do see is the belt came off because this bolt here is missing." I then went and took pictures. We called on August 16th and were told that parts were on order. I am not accepting this as an answer. They know we keep a nicely mowed lawn and told us they would get it back to us the same week they took it. They are a Husqvarna dealer and the can get any part necessary within FOUR days. We still do not have this mower back yet.
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Lawn Mower & Power Tool Repair,
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FAQ
Pat's Power Equipment is currently rated 3.7 overall out of 5.
No, Pat's Power Equipment does not offer free project estimates.
No, Pat's Power Equipment does not offer eco-friendly accreditations.
No, Pat's Power Equipment does not offer a senior discount.
No, Pat's Power Equipment does not offer emergency services.
No, Pat's Power Equipment does not offer warranties.