Mt. Hope Garage Door

The heading for this company is "The Company you can Trust!" Thats laughable. I called Chris because my garage door wasn't closing. It would take several attempts via the remote or wall switch to close the door. It would begin to close then would open again, very frustrating. So Chris quickly came out to check out the problem. He walked into my garage and looked that the opener and said, "What year was this house built?" I replied, 2006. So he responded, "Your board is fried. These openers only last about 15 years. To replace the board is only a couple hundred dollars less than a new opener. So I would recommend replacing the whole thing that way you have a brand new unit." Sounded reasonable enough and made sense, I supposed. Chris said to have a new belt driven unit with 2 remotes and a outdoor pad with install was $625 and could be installed today. Wow, okay I said let me check with the wife and ill get back to you. I went online and saw the same/similar unit(s) he wanted to sell me came all together in a kit. The belt driven opener, key pad, 2 remotes etc. for $279. $279! I said shoot, for that price ill install it myself and save over $300. But wait, it gets better. I thought to myself, I should call someone else and get a second opinion, just in case. So I called a garage door company out of Westport, D&D Overhead Garage Doors. They came out the following day and I explained everything to him. He said okay and he bent down to look at the sensor/eye that shoots across the door and he slid it over an inch, inch and a half and told me to try closing the door. And guess what? Its worked perfectly since and he didn't even charge me! It literally took him longer to drive down my driveway than to fix the problem. The story keeps going, stick with me. So I shook this techs hand and thanked him a million times and he graciously smiled and appreciated it. I told him that Chris at Mt Hope Door was going to charge me $625 for a new opener and everything else. He busted out laughing and said "HOW MUCH?!" I reaffirmed the $625 and he said "I can install the same opener for you for $400." $400! Mt Hope Door wanted $625! I get paying for labor but thats ridiculous! Either way, the moral of the story is, I will never recommend Mt Hope Door or Chris to anyone. He's out there trying to rip people off and pay for his fancy new F350 dually. The funny thing is, if Chris would've gave me a reasonable price to install the opener I wouldn't have thought twice or called someone else. But he wanted to be greedy and take advantage of someone so now he gets zero business from me or my associates.

Very well. Best quoted price and the final bill was exactly as quoted. Chris responded and installed in one day.

Chris, the owner of Mt. Hope Garage, called me back promptly, came at the scheduled time (actually a little early) and gave me a very good quote to replace my garage door opener. He was able to do the job right then and there, which was very convenient for me. He answered all my questions and I paid him by check. At my request he e-mailed me an invoice/receipt by e-mail for my records the next morning. He charged $400 for a 1/2 horsepower chain drive Liftmaster garage door opener, which was reasonable. (I had googled the price of replacing a garage door opener, and his price was on the low side of the average range). Chris also set up my remote control clicker to also open my wife's garage door as well as mine, which was a nice plus. Chris was pleasant and had a laid back manner. I'd recommend him to anyone needing work done on their garage doors.

Chris did an A+++ job. I would highly recommend him.

Owner//Operator Chris Annani was extremely prompt, responsive, efficient and professional. He did his absolute best to repair my existing 24 year old garage door opener within a couple of days of my initial call (attempting to save us quite a bit of money, and had to order a part first to see if that would work), and when that didn't work, due to the irreparable condition of the aged door opener, he had to purchase and install a new system. If Chris didn't have to wait for the part to see if he could repair it first, and again, trying his best to save us some money, there is no doubt in my mind that he would've had the system replaced even sooner. All of this was done within a few days of my first call to him, and then he uninstalled the old system and installed the new one in less than 1.5 hours. Chris did a fantastic job, and the new garage door opener works great. I consider Chris to be a true professional in his field, extremely fair in his pricing, and just an all around good guy. I would highly recommend his services to anyone!