A2Z Renovations LLC

a2z (Rich) is very detailed. He makes sure the job is done right. He looks and drives to make sure the project is done on time and what he quoted you. I found him to be very responsive if I had a question or needed something he called back within minutes.

I had to tackle this project long distance. We live in Virginia and this condo is in Rhode Island. It was a 30 year old bathroom but not one that I was planning on tackling at the moment. However, a leaking shower stall necessitated that we fix it. I was very hesitant about using a contractor long-distance. I located a2z through Angie's List and decided to try them because they had received the "Super Service Award" for several years. The customer attention that a2z Renovations provides was immediately apparent. Rich rearranged his schedule to meet with us when we came to Newport. As our scheduled arrivals in Newport were sporadic, at best, this meant the world to us. While we weren't present during much of the project, we did have a set of "eyes" on the workers. My in-laws also have a condo in the same complex and they were able to see the project from start to finish. My father-in-law, who is a real stickler for details, noted how neat the work site was and how the contractors walled-off with plastic the bathroom from the rest of the condo. Rich was on-site for much of the project. The end-result is gorgeous. The work experience was great. Rich and I were able to communicate easily via e-mail. Perhaps the best recommendation I can give is that I have just signed a contract for a2z to remodel our kitchen area in the condo! You will be happy with both the end-product and the process... Did I mention that we also got a $500. refund on the bathroom? Now that is coming in under budget!!

I COULDN'T HAVE CHOSEN A MORE CONSCIENTIOUS AND KNOWLEDGEABLE CONTRACTOR. RICH WAS ON HAND EVERYDAY WITH HIS EXPERIENCE SUBS. RICH GUIDED ME THROUGH ALL THE PHASES OF OUR RMOLDING, AS THIS WAS NEW TO US. YOU CAN'T GO WRONG BY HIRING A2Z RENOVATIONS TO DO ANY SMALL OR BIG JOBS. I RATE THIS COMPANY A 10 OUT OF 10. I NOW CONSIDER RICH A FRIEND AND WOULD GLADLY HAVE HIM DO ANY FUTURE WORK THAT WE DO HAVE PLANNED.. MICHELLE POPE.

The project went as scheduled. They arrived early, worked steadily and completed the job in the time scheduled. Rich applied his usual attention to detail and standards for quality materials and workmanship. His suggestions and recommendations were beneficial to the outcome of the project and reflected his typical concern for a quality outcome. Update: Rich just dropped by to close out our contract and reported that he had been able to purchase the materials for our deck at less than the initial round of vendor bids that he used to develop our contract price. As a result, he presented us with a check rather than a bill for the contract balance. This was a pleasant surprise, as my wife and I had accepted the original price and were prepared to make our final payment as called for in the contract. Although the rebate check was a surprise, Rich's integrity in his dealings with us was not.

Now that we have had A2Z do several projects for us, we have the kind of working relationship where we communicate via email and text, they show up and do the exterior work, and they bill us afterwards via email. They do high quality work and have expertise in lots of areas. We are very happy with everything they've done and I highly recommend them. The only downside, and it's one that I understand completely, is that when your job is in the "handyman" category it will be lower priority compared to their larger jobs. That said, if you have an emergency (which we did: a leaking roof) they will take care of you quickly. Thanks Rich for all you do!

Outstanding. Worker was professional, knowledgeable in multiple areas, and completed work from A2Z. Assessed, brought in the right tools, kept me appraised, did the job thoroughly, checked his work, cleaned up, and even helped with extras - above and beyond. Rich really listens to what your needs are, your budget is, and works to find the best fit. When it comes to safety - he knows what has to be done to keep my home and everyone in it safe.

Excellent job for multiple reasons. Rich knew the all the proper required distances from property lines, assessed the pitch of the yard, access, and helped choose the right location for the new structure. He supervised the work, ensuring proper depth of concrete forms, sub materials, rebar and perfect level was achieved. Pitch of the land was challenging. He followed up as the concrete set and made sure the job and clean-up was complete.

Richard, the owner of A2Z, is professional and conscientious and responds to calls and emails promptly. Although, he used a subcontractor, he was deeply involved with the progress of the project and readily available for problems and concerns. The project was billed on a materials and hourly labor basis because it entailed potentially unforeseeable problems associated with demolishing the existing deck, repairing water and structural damage, sealing against further water intrusion, and preventing further deterioration. The home is waterfront, sitting less than 50 feet from the water's edge and subject to severe weather from all sides. Additional planning was required to properly support the hot tub, which sits on the deck. The deck had not been properly supported by the previous contractor and there was evidence of sagging. The crew arrived on schedule and worked hard the entire day without the down time I've experienced elsewhere. They were courteous and patient, answering my many questions and addressing any concerns. It was very hot and yet they expressed only positive comments about it being the nature of their type of work. No complaining on this crew! They took great care removing the existing deck railings and clear acrylic panels and storing them for later use. Patiently, they tried to assist us in removing the existing deck boards, which we sought to save for another project, but, which were unusable for this project. They sawed/grinded away the huge (approximately 18" wide by 4" deep), deteriorating PSL beams used in cantilevering the deck, placed appropriate sealing/flashing material to protect against water intrusion, capped the piers with aluminum and additional flashing, rebuilt the deck (spacing the joists 12" on center to prevent sagging/bounce associated with the use of PVC decking), and replaced railings and disturbed siding. The project also entailed installing new columns to support the deck now that the cantilevering was removed. They made every effort to reuse material when feasible to save me money. Richard strives to provide high quality services at a fair price. He billed me thousands of dollars less on this project than his original estimate, because it went smoothly. I highly recommend and I will be using A2Z in the future.

I was looking for an electrician and called Rich for a referral. I trust Rich's judgement and I can always rely on him to get back to me asap, which he did. Unlike most other electricians or handymen in general who take several days to respond to your calls, Rich gets back to me THE SAME DAY. And I appreciate that. He emailed me the contact info of his electrician whom I was in touch with quickly. He needed an access to the attic which Rich came in and took care of quickly and efficiently. He shows up on time and works great with the tenants. Thanks for being so reliable, Rich!

We have had Rich B. and A2Z do several significant renovations, interior and exterior, to an 85 year old house that had had very little upkeep. It is a pleasure to recommend him as skilled, professional, straight-talking and very capable and responsive. This year he replaced an aging deck, which involved new footings, dealing with the filling of two septic tanks under the deck - one of which we didn’t even know existed! - and following our requests and specifications while offering advice and alternatives on both design and materials along the way. If there is a problem later, Rich comes soon and remedies it, but this has been a minor issue. He also re-cedar shingled the exterior and replaced several windows. From our first project three years ago we have felt complete trust in him and his employees. We have been very pleased and satisfied with his workmanship, responsiveness, advice and business manner for three years of projects and will definitely consult with him about any future issues.

They had to order some materials but started promptly and we had one overnight period when the shower was not available and it was done and usable the next afternoon.

First, I called A2Z and request for them to come by and look at my siding and yard mess. Rich returned my call within days and listen to my list of work I needed done. He asked all the right questions, reassuring me he understood and could take care of this without any problem. Just to get a real idea of the property, A2Z came by. I was thrilled that they were willing to come by the next morning at 7:15AM to accommodate me and my work hours. Steve walked around the property with me. He was very professional. He didn't waste my time. He was done within 15 minutes. He took my thoughts back to Rich, who was at my house working within days. I was so thrilled to see the yard completely cleaned and the siding repaired without complications. I was afraid the siding was not going to fit back in and new siding would have to be purchased. Matching the color was a concern, as well. Looking at it, I couldn't even see where the damage was. It looked great. Rich and Steve were done within 3 hrs. I now have my yard back, though now I have more to mow. I have also asked A2Z for an estimate for rebuilding my deck. I feel very confident it will be done professional and within my budget. I highly recommend A2Z Renovations, Portsmouth RI.

You have to pay them for a full day's work. He just wasn't very handy.

Rich was very professional and responsive to our needs. We were very happy that he was able to accommodate our schedule with his schedule and get the job done. He completed work at our home and at a rental property. His interaction with our tenant was courteous and professional. The work that he did at both houses is top notch.

Rich didn't do work for me, but he was highly professional in his response.

Excellent experience! Everything went great. A2Z was prompt and performed as promised. A2Z uses internet for requests and scheduling even ask for photos of the old fan - very help full. We will definitely use them again.

Rich said he wanted our project to be one of the benchmarks of his business. He priced the project under all of our other estimates. We looked at a few of his other projects, and unfortunately we listened to his reasoning for leaving his corporate job. He said it was for family reasons and that he was traveling too much. He said he made his decision while working for GE in the UK. We felt his family values were in the right place. But then we were surprised as to how he was billing us for his workers. He was billing us at over $40/hr.and I later discovered that he was paying them less than half that price. I understand administrative costs, etc., since in the corporate field, but this was extreme. Also, he assumed that her could proceed with phase two of the project before phase one was done, and I immediately recognized that he was manipulating the work to fit his financial needs, rather than satisfy our requirements for quality work. We immediately confronted him on some of the details of his first phase, and he attempted to talk his way out of it. He did a lot of his own electrical and plumbing work to "save us money," but we had to hire independent contractors to correct his mistakes. Consequently, a project that should have taken 1-2 years and cost about $130,000 has gone on for 5 years and will end up costing $190,000. Fortunately, we have gone with a quality contractor that really knows what he is doing.

a2z came as soon as I called, gave me advice on how to replace them as inexpensively as possible, and I followed Rich's advice. I ordered the exact door frames from the reference # he showed me. One of his crew came to replace all the hardware, etc. So, what could have cost up to $700, cost half that. And, of course, a2z is always on time, on budget, and a pleasure to work with.

Provider worked with the engineer to determine the optimal location and design to install the stairway that was the most functional, yet least intrusive. Although this was a challenging project, provider was patient and I was very happy with the outcome.d

It went fine and he starts tomorrow.

MY STORY IS NOT FINISHED YET

My husband and I recently purchased a condo in an old Victorian house needing quite a bit of exterior work. This is a second home, so we are not there during the winter to oversee projects. I contacted Richard to get a quote for replacing the cedar shingles on the exterior of the house. Richard was quick to respond to my initial inquiry and scheduled an appointment to visit the property in my absence. He was helpful in explaining the strict mandates contractors have to follow to remove lead paint, which was a big contributing factor to the cost of the project. When the other owners are ready to move forward with this project or any others, I will definitely contact Richard to work with us.

Rich communicates via email which is unusual for a contractor, in my experience. It makes scheduling and communication really easy. He responds quickly and keeps to his word. He arrived for the job on time and completed the work in a professional way -- going above and beyond by re-attaching some loose laminate, patching up a few holes, and restarting the clock on the stove. The little things really do make a difference. Thanks Rich -- looking forward to working with you again in the future.

I contracted a2z Renovations to perform an all-points inspection of a new property that I was interested in purchased. Rich was extremely thorough and professional during the inspection, and in addition to providing me with the list of items that would need to be repaired/replaced he additionally provided an excellent amount of detail about the hows and whys of each item that was an issue, which was very helpful to someone like me who has very limited knowledge of home construction.

I called Rich, he scheduled a time to come out and inspect shortly after. Integrity A+, Communication A+, Craftsmanship A+. Its so comforting to know you can call a company and they will do the job and take pride in their work. Your get what you pay for and a better job usually means more time. You can have the job done Right , Quick or Cheap. Pick two, you can't have all three. I just want it done right.