Heating and Air Conditioning, Heating Oil, Handyman Services
About us
Built Different! We are a small family company est. 2023 servicing most of RI with over 10 yrs experience in the oil service industry. We are licensed and insured looking forward to keeping your family safe and warm all year long!
Business highlights
Women Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Services we offer
Oil burner service and repair, forced hot air, hydronic heating repairs, air filters, safety inspections, oil tanks, new sale heating inspections, combustion analysis w/eff rating
Excellent. Both times I've called Wentzel Burner Service they've responded exceptionally quickly, getting to my house within a couple hours despite the distance and having my heat restored shortly thereafter. They've been friendly and affordable, and have gone out of their way to explain both the issues and the way the whole system works. It hasn't just been a repair, but a friendly and educational experience. I highly recommend them and will continue reaching out to them if I have further issues.
Description of Work: No heat - replacement of zone valve
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$290
sue C.
11/2023
4.0
heating & air conditioning/hvac
+ -1 more
Very well. The Wentzel’s were very timely and fixed the problem with ease. I would hire them again!
Description of Work: Clean furnace and unclog a pipe leading to the outside
Rating Category
Rating out of 5
Yes, I recommend this pro
Nancy B.
11/2023
5.0
heating & air conditioning/hvac
+ -1 more
Great service
Description of Work: Gas heating system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
phillip B.
10/2023
1.0
heating & air conditioning/hvac
+ -1 more
he provider did no work . he did not show up in a Plumber’s truck, and brought no tools, which seem to me to be suspect,. His “diagnosis“ was incorrect. He recommended that no work needed to be performed, and it wasn’t necessary. Which turned out not to be the case I had a circulator pump replaced by another provider at additional expense.
Description of Work: Gas Furnace / Forced Air Heating System - Repair
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
1.0
$75
Response from Wentzel Burner Service
I am sorry we did not meet your expectations. We are a small business, as you were told and met the whole company that day. We also told you if the noise persisted to call us back and we would take another look. As for the truck we don't have one yet and he did bring tools in just not a whole bucket full. All the companies (I know of) charge a dialogistic fee of some kind, and some (like us) waive it if the work that needs to be done is done. We do not want to charge people for work that doesn't need to be done. I understand that it was making a noise but was functioning fine that is a requested work and not needed work. I am glad you found someone to replace your circulator.
Sharon P.
10/2023
5.0
heating & air conditioning/hvac
+ -1 more
It went very well , They were here to fix things that morning I called and they stayed till they found the problem and fixed it.
Description of Work: Needed Hvac system checked I had no heat
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$516
Cassandra C.
10/2023
5.0
heating & air conditioning/hvac
+ -1 more
Two person team came on a Friday, diagnosed problem promptly and kept me in the loop as to their arrival times and when the part arrived. Very reasonable price and would hire Erick again!
Description of Work: Motor Replacement in HVAC
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
erick wentzel
08/2023
5.0
Google Review
We are a small family owned and operated buiseness based in ashaway ri providing quality , honest heating and ac work give us a call for all your heating and hvac needs even if you just want an honest second opinion we are here to help you!
Rating Category
Rating out of 5
Yes, I recommend this pro
Brooke Coelho
07/2023
5.0
Google Review
Liam, Erick, and his wife were extremely professional and unbelievably helpful when my air conditioning unit started having problems. They were prompt and explained everything. They even gave us tips on maintaining our system throughout the year. We have definitely found our go-to company for anything HVAC related! All of this wonderful customer service and a solution at a really reasonable price too! Highly recommended!
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Wentzel Burner Service
Thank you for the kind words we look forward to working with you in the future!
Gabe G.
07/2023
5.0
heating & air conditioning/hvac
+ -1 more
Eric and his crew did an awesome job. Work ethic is beyond belief. Owner came out 2 weeks later to see how system was running and also to drop off some air filters. Already hired him to clean and maintenance the furnace and compressors in the spring. Highly recommend.
Description of Work: install a new furnace and central air conditioning
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kellie M.
07/2023
5.0
heating & air conditioning/hvac
+ -1 more
Super easy to schedule and deal with it. Seemed like fair pricing.
Description of Work: Circulator pump replacement
Rating Category
Rating out of 5
Yes, I recommend this pro
Rachel R.
06/2023
5.0
heating & air conditioning/hvac
+ -1 more
Fast, professional, and reasonably priced. Thanks!
Description of Work: A/C Cleaning & Maintenance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
John T.
05/2023
5.0
heating & air conditioning/hvac
+ -1 more
Great! Erick was professional and timely. He took the time to explain the issue and what he needed to do to get me up and running. He listened to the information I had regarding my oil tank filter and thus avoided an issue there. I would highly recommend Wentzel burner service. They remember what customer service means and put it into action. As an aside, I had never heard of Wentzel until my boiler stopped working on Memorial Day weekend, so this is a first impression review.
Description of Work: Repair non running oil fired boiler
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Ashley B.
05/2023
5.0
heating & air conditioning/hvac, heating oil companies
+ 0 more
They did a very good job and the service was excellent. They were very friendly and thorough.
Description of Work: Oil burner fixing service.
Rating Category
Rating out of 5
Yes, I recommend this pro
Alyssa B.
05/2023
5.0
handyman service, heating & air conditioning/hvac
+ 0 more
I called Erick to install a gas line in my kitchen to convert an old electric stove to gas. He was prompt in his response, super professional and very clean while working in my newly renovated kitchen. The job was quick but he was sure to answer all of my questions and explained things in a way that actually made sense to me. Overall it was a very good experience, and I would hire him again if another project comes up.
Description of Work: Electric to gas stove conversion
Rating Category
Rating out of 5
Yes, I recommend this pro
Stanton T.
05/2023
5.0
heating & air conditioning/hvac, heating oil companies
+ 0 more
Got me out of a jammed, showed up on time and fixed the problem. Eric was very professional and relieved my wife’s concerns by explain everything he was doing. Highly recommend!
Description of Work: Heating
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cheryl P.
05/2023
5.0
handyman service, heating & air conditioning/hvac
+ 0 more
I highly recommend this company they came out and replaced my boiler in record time. Did not leave a mess everything working perfectly. I also had them come out to check for a foul odor that was in my home that I was concerned was a gas leak thankfully it wasn’t but he came out at 9 o’clock at night to do it. Also have had this company service my grandmothers boiler that’s probably 30 years old And still working in perfect condition because of them!!
Description of Work: New boiler
Rating Category
Rating out of 5
Yes, I recommend this pro
Randy P.
05/2023
5.0
heating & air conditioning/hvac
+ -1 more
Perfect very happy with the service. Very pleasant to deal with. Showed up on time.
Description of Work: installed water heater and boiler
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Heating Oil,
Handyman Services
FAQ
Wentzel Burner Service is currently rated 4.7 overall out of 5.
Sunday: 12:00 AM - 12:00 AM
Monday: 12:00 AM - 12:00 AM
Tuesday: 12:00 AM - 12:00 AM
Wednesday: 12:00 AM - 12:00 AM
Thursday: 12:00 AM - 12:00 AM
Friday: 12:00 AM - 12:00 AM
Saturday: 12:00 AM - 12:00 AM
Wentzel Burner Service accepts the following forms of payment: Check,CreditCard
Yes, Wentzel Burner Service offers free project estimates.
No, Wentzel Burner Service does not offer eco-friendly accreditations.
Yes, Wentzel Burner Service offers a 10% senior discount.
Yes, Wentzel Burner Service offers emergency services.
Yes, Wentzel Burner Service offers warranties.
Wentzel Burner Service offers the following services: Oil burner service and repair, forced hot air, hydronic heating repairs, air filters, safety inspections, oil tanks, new sale heating inspections, combustion analysis w/eff rating