SHILOH ROOFING

One of the crew members who did the work was on work release from prison which made me nervous about having hired this contractor, at the time of service, but he came recommend by someone I trust so I overlooked that. I should have followed my gut at the time and not hired them. Work was done 3 years ago with a 10 year warranty on workmanship. Coating product used apparently only had a 3 year lifespan and mfg warranty. When roof began to leak in the same place 3 years and 2 weeks later, I called and was told by the receptionist not to worry because I had a 10 year warranty on workmanship. The owner was supposed to come assess the damage and resolve the issue. Instead, two of his employees showed up, and they were late. They went up on the roof, caulk ed a few spots and said that the owner would call me but it wasn't their fault because the product only had a 3 year lifespan and it had been 3 years. I asked why they say 10 year workmanship warranty if they are going to use a 3 year product? He said I'd have to discuss that with Steve when he calls. The next rain, it still leaked. I recoated it myself with a 7 year product and fixed the leak on my own. The owner, Steve, still has not contacted me after several weeks. I have extensive damage to my bathroom wall and ceiling and attic wall as a result of the leak, as well as an investment of money and time into repairing the leak myself. Home owners insurance is saying that it is the contractors responsibility to repair the damages, contractor is ignoring the issue and I don't have the money to sue. Do your self and favor and don't Hire shiloh roofing.

unknown

The owner responded to my request for a quote quickly. Arrived when they said to look at the roof an prepare a quote. Quote for work was about what I expected and lower then some other quotes I received. When the work was scheduled the workers arrived on time and worked quickly. They left the area completely free of debris and explained what they were doing. I was very impressed with the quality of the work performed. Seemed like a good family owned business.

I had an estimate and meeting with the owner/contractor 1 to 2 years prior to contract. When I realized the work was needed and inevitable, I contacted contractor and he stuck fairly close to the original estimate I had been given and I agreed to the work.This was late Sep, or early Oct 2014. After telephone communication directly with the owner I felt assured that the work would be completed before Thanksgiving. I have to admit that the owner/contractor impressed me with his sincerity and demeanor. After my expectations did not happen regarding scheduling I went to office to inquire and was referred to the contract by a very nice lady. She and the contract let me know that the owner contractor had written a check his company could not back up regarding scheduling but completely within contract. No problems, I was even asked if I wanted work before or after Christmas. I had guests so I chose after Christmas. 2014 was a hard Winter and my roof was not completed until early Feb. My contracted roof included a ridge vent. removal of 2 mechanical vents (I hear vents are important). I also contracted for new gutters. you call it spouting here for some reason I bet if a complaint ever went to court spouting vs gutters would mean something. Anyhow because a local friend (PA) had told me that his roofer had installed ridge vent without cutting slats through sub roof (the plywood or particle board) and it took him years in court to get the contractor to correct the error (rip off) I decided to go up on the roof and look. The manner the ridge vent was being installed was completely not in compliance with the guidelines of the ridge vent manufacturer or common practices. Common practices dictated that a ridge vent is cut to 6 inches of the end of the end of vent shingles and the foreman blew me off and said it was 6 feet. Also I had an estimate and meeting with the owner/contractor 1 to 2 years prior to contract. When I realized the work was needed and inevitable, I contacted contractor and he stuck fairly close to the original estimate I had been given and I agreed to the work.This was late Sep, or early Oct 2013. After telephone communication directly with the owner I felt assured that the work would be completed before Thanksgiving. I have to admit that the owner/contractor impressed me with his sincerity and demeanor. After my expectations did not happen regarding scheduling I went to office to inquire and was referred to the contract by a very nice lady. She and the contract let me know that the owner contractor had assured me of schedules his company could not back up regarding scheduling but it was completely within the contract parameters. No problems, I was even asked if I wanted work before or after Christmas. I had guests so I chose after Christmas. 2013 was a hard Winter and my roof was not completed until early Feb. My contracted roof included a ridge vent to replace 2 mechanical vents (I hear vents are important). I also contracted for new gutters. you call it spouting here for some reason I bet if a complaint ever went to court spouting vs gutters would mean something. nyhow because a local friend (PA) had told me that his roofer had installed ridge vent without cutting slats through sub roof (the plywood or particle board) and it took him years in court to get the contractor to correct the error (rip off) I decided to go up on the roof and look. The manner the ridge vent was being installed was completely not in compliance with the guidelines of the ridge vent manufacturer or common practices. Common practices dictated that a ridge vent is cut to 6 inches from the end of the end of vent shingles and the foreman blew me off and said it was 6 feet. Also because there is a center ridge beam the vent should be cut on each side of the center beam. I called and expressed my concern to the contractor office, no one showed up or called. This is late Jan early Feb 2013 and it was a bad winter, very cold. I pumped quarts of hot coffee out to these workers, really it was miserable I was surprised the showed up some days. Despite the concern I displayed for the workers, their welfare and the confidence I had that they would seal my roof each day. Spouting can not be described any other way than backward.The drains, (down spouts are at the highest ends of system and there are no down spouts at low points of the drainage system. So poor roofing work followed by incompetent spouting is the bottom line .

I had an estimate and meeting with the owner/contractor 1 to 2 years prior to contract. When I realized the work was needed and inevitable, I contacted contractor and he stuck fairly close to the original estimate I had been given and I agreed to the work.This was late Sep, or early Oct 2013. After telephone communication directly with the owner I felt assured that the work would be completed before Thanksgiving. I have to admit that the owner/contractor impressed me with his sincerity and demeanor. After my expectations did not happen regarding scheduling I went to office to inquire and was referred to the contract by a very nice lady. She and the contract let me know that the owner contractor had written a check his company could not back up regarding scheduling but completely within contract. No problems, I was even asked if I wanted work before or after Christmas. I had guests so I chose after Christmas. 2013 was a hard Winter and my roof was not completed until early Feb. My contracted roof included a ridge vent to replace 2 mechanical vents (I hear vents are important). I also contracted for new gutters. you call it spouting here for some reason I bet if a complaint ever went to court spouting vs gutters would mean something. Anyhow because a local friend (PA) had told me that his roofer had installed ridge vent without cutting slats through sub roof (the plywood or particle board) and it took him years in court to get the contractor to correct the error (rip off) I decided to go up on the roof and look. The manner the ridge vent was being installed was completely not in compliance with the guidelines of the ridge vent manufacturer or common practices. Common practices dictated that a ridge vent is cut to 6 inches from the end of the end of vent shingles and the foreman blew me off and said it was 6 feet. Also because there is a center ridge beam the vent should be cut on each side of the center beam. I called and expressed my concern to the contractor office, no one showed up or called. This is late Jan early Feb 2013 and it was a bad winter, very cold. I pumped quarts of hot coffee out to these workers, really it was miserable I was surprised the showed up some days. Despite the concern I displayed for the workers, their welfare and the confidence I had that would seal my roof each day, on the final day when they installed the gutters, they did this. None of the junctions were sealed, all of the down spouts were higher than the main collection areas. What this means is that the $1500 spouting (gutter) system is crap. I called Mr Shiloh, Steve and even though he was patching a bad junction he would not look to see that the entire spouting installation was incorrect. The down spouts were at high points!!!!

unknown

unknown

Job well done.

They were pretty good on responsiveness.

They were very good. They answered all of my questions as far as materials and anything else needed. They had all of the insurance needed, and the work was done very well!