Revelare Kitchens

Excellent technician. Nice work. 3 days for complete job.

Ithe job was very well done, timely, . Bob was very conscientious about detail and customer satisfaction. Only concern is the difficulty opening the drawers with severe arthritis in hands which I think should have been discussed in the initial work sheet.. this is not an uncommon problem in elders.I hope this can be resolved.

I highly recommend this company. Amazing customer service throughout the entire process. Extremely talented technicians who perform the work.

Work was given a reasonable timetable, communication about work to be done was very clear and repeated for clarity. Work staff were courteous, friendly and efficient. Good procedures were used to minimize impact to the rest of the house while working and a sterling job done to clean up after work was finished. Literally the only (very mild) complaint was that we had asked for my phone number to be the priority call and the first call kept going to my wife's phone while at work. I would and will recommend the service to friends and family

Better than I expected. Iâ m glad I didnâ t pay for new cabinets.

Professional, courteous and detailed.

They were very professional

We hired Revelare to do our kitchen refacing last August, they started in October of 2021, it is now March 2022 and not complete. The initial installer did a poor job, the second installer hurried to fix his mistakes two months later after we waited for all materials, he still arrived without them, repaired with the wrong molding, the job is still incomplete as molding needs replacing and new vinyl replaced, gaps showing which they say needs caulking. Drawers all stick. No one is returning calls at the moment so we do not know when the third installer will come and fix these things and finally complete our kitchen. We have sent text messages, e-mails and calls. If they hired well-trained installers they would solve a lot of their problems. Next, they need to treat their customers better by responding to them in a timely manner. Third, why does it take so long to get things like caulk, vinyl, and molding when they should be right at Home Depot. Poor customer service. Their drawers are okay and cabinets are okay. And the guy who measured did a good job.

very professional...keep you informed

Does not instill confidence when there are gaps and rough edges on the veneer, which has to be redone, hardware misaligned, granite countertop has chips in it. Overall experience is poor.

We contacted HomeDepot regarding granite installation. HomeDepot used Revelare Kitchens to provide and install the *new* granite. Revelare then subcontracted Colonial Marble Granite to provide and install the *new* It was all still under HomeDepot services. We paid a little over $7522.00. Everything started out great. The communication, follow up and response time was amazing...up until we submitted the full payment. It was all downhill after that. We received chipped, scuffed and stained granite. We had service teams come to our house 3 times to polish the granite but every time all they did was wipe the granite...literally all they did was wipe it down...10-15 minutes in and out. We opened a claim with HomeDepot but that was almost 2-3 months ago and nothing has occurred. Take a look at the photos and Revelares response... make your own judgment!

The customer service so far has been outstanding. The refacing has not been completed but if my experience thus far is any indication I believe I will be happy with the outcome.

My kitchen came out better than I could have ever imagined. Thanks Revelare!

I love my new kitchen, and am happy with the install process.

I had 30 cabinet doors and 20 drawers installed. Took several months to complete, requiring 10-12 calls to get completed...wrong measurements on doors and drawers, missing handles, and poor cleaning even though the cupboards were completely empty. They took away the old cabinet doors as promised, but have left me with 20 drawers to discard myself...after giving them $20k in business. I have made three calls and escalated to supervisors, and each time have been told that I would get a callback... of course, that has not happened. Revelare, it is your loss, as I am remodeling a kitchen in the basement and WILL NOT EVER use Revelare again... those I know will not either. I paid in full before the job started because they were **custom cabinets** supposedly, I patiently waited for the job to be done and then again when several doors and drawers were measured wrong, and I made call after call to get the job done completely, and now you will not even pick up the old drawers... shameful and undeserving of my business in the future. The president of your company should know whatâ s going on...the only outstanding person was the initial salesman... but the rest of the contractors did not live up to what I was sold. I filed a complaint with the BBB.

The project has not started yet...I had a gentleman come out to measure 3 weeks ago and still waiting on the installation date. I have not heard from anyone on the status of my project. My only negative thus far has been the sales rep who initially came out. He did not relay the many facets of putting this job together and how much leg work I needed to do. He said it would be seamless, and that simply is not true. I hope that I am pleased with the refacing...I am a bit nervous.

Efficient,came and did work quickly and they left no mess,very conscious of what they were doing.

Towards the end it seemed a little rushed but other than that is was good.

I was impressed with his dedication to getting my job done, even if it meant staying late to do so.