Paladin Tile and Terrazzo

It was good. He was on time and nice.

We expressed our concern about the unevenness of the floor in a few areas. He initially said he would grind those areas down. In reality he did not. He instead said it wasn't that bad and did nothing. Initially the floor was looking good but as he got to the area that was not level, things went down hill. The tiles were not level and the grout lines were not consistent. He said that was the best that he could do so we did not have him finish. We had several contractors come out to look at what we now had on our floor and they all said everything needed to be taken up. We thought we would do this to save money since we lost our 1,000 deposit. Unfortunately the underlayment is only half off the floor at this point (it was glued). It has taken weeks to get that up. There is no way our floor will be done before our company arrives at the holidays. We have lost time and money!!

Excellent work, Ron is a true craftsman. Hardworking & very reliable.

I sent a request for grout repair and Ron got back to me within an hour (not common I've found!). We had just moved into a new home and the previous owners did not take care of the tile/grout so it was falling out and leaking into the ceiling of our kitchen. Ron came early the next morning to take a look at what needed to be done and gave us an estimate which was right in line with what we were expecting. He explained what he was going to do to repair it and was able to get us in the very next day (awesome!).Ron arrived and got right to work... spent the better part of the day removing old grout and replacing it and resurfacing some that was still in decent shape. He sealed the shower with caulk to prevent leaks in the future (in 2 bathrooms). When he was finished, he let me know what we could do to prolong the life of the grout and seal it. He was very personable and friendly and we hope to use him for other projects in the future.