Fox Pool Corporation

This is the worst pool management company ever! BEWARE! Fox has been contracted to manage our pool at our apartment complex VOP (Village of Pennbrook) in Levittown. This summer our pool has not been clean or chemically treated properly. The water has been FILTHY DISGUSTING GROSS and super dangerous to the point that multiple residents had to contact the BOH (Board of Health) to try to get assistance. Mike, the owner or manager of Fox Pools has been unresponsive to our emails of concerns and questions. The lifeguards this summer are completely incompetent and lazy. They don't clean/skim the pool, check the PH levels like they're supposed to, or chemically treat the pool with chlorine to counter act the filth! The pool has been so dirty that most adults won't even go in it and we aren't allowing our kids in it until these problems are corrected. In addition, one lufeguard was laying out in the sun in a chase lounge like they weren't working, and was not watching the pool. In fact a child was drowning and the lifeguard wasn't even aware or watching! Residents at the pool had to dive in to save the child! Completely unacceptable! This company is awful. Think twice before contracting them because they do not honor the terms of the contract that they promise to commit to. Nor will you get a prompt response from management, IF you even get a response.

They were very quick. They did a good job in what they did. They seem to be very quick on their response and very helpful in what they were doing. It was a difficult place to get into and they did good to getting into it.

I liked them but I was not sure about the Jacuzzi that they use. They use mechanical kits and it has some silver in it. They use ultraviolet to clear bacteria, so it takes less chemicals and things like that. Because they were not running, they were a little scummy. That turned me off a little bit. They answered my questions. They were responsive and they were professional. I have to make a place to put it first.

They have been really good. From the sales team to everyone on staff they are very knowledgeable and always on time. I would recommend them.