Basement Waterproofing Solutions

Brent was very punctual, professional, and honest! He clearly knows what he’s doing and could have tried to sell me something I don’t need, but instead explained how I could correct the problem with some caulking around the exterior of my home. I hope to never need their services, but was very impressed by their customer service!

I recently purchased a house and discovered significant mold problems in the basement. Both the wall paneling and the insulation behind it were contaminated. I ended up with four estimates. The BWS estimate was the most thorough, in terms of explaining what would be done, and their price was reasonable. Subsequent to starting the work, it was discovered that the removal of certain building materials would prove more difficult than originally anticipated. David, the owner, did not flinch and try to increase the price. He merely figured out what needed to be done and got his workers to do it. The crew doing the work was, in general, personable and professional. The simplest way to put my experience with BWS is that they are the kind of company one is glad to do business with.

Brandt was professional, courteous, and timely. He provided a free inspection and refused to take any offer of payment, even after he identified the source was due to a leaky dehumidifier and not our basement or foundation, and thus required a plumber. If I ever have a problem with my foundation leaking I will go to this company for sure.

They did an excellent service, the sales man quoted me properly, they gave me advises, they are on time and so far it has a great improvement to the basement.

Brent was on time and very professional. He’s a senior inspector and was very knowledgeable. He looked things over and showed where there were possible water entrances and what to do to take care of the water already there. I followed the advice he gave per my issues and the problem I had was fixed. He also gave us information on how we can permanently fix the situation. If we need his services in the future we will not hesitate to call. I would definitely recommend his services to others when approached with issues concerning crawl space and basements.

David and his crew are true pros and care about what they do. David made it happen for us in crunch time and did the job right reasonably priced. We had them a few years are for our basement waterproofing. Never had a drop of water since then. I HIGHLY recommend Basement Waterproofing Solutions.

Our family room is built on a concrete slab foundation. We've had water issues forever. We've had others try to figure out why & make suggestions. We hired a company previously that said they could fix it, helped some but still had some wetness after rains. We made a good decision to have David from Basement Waterproofing Solutions come take a look. He studied, he measured & he figured it out. We still check for wetness after a hard rain, we've done it for 20 years. The room has stayed dry for over a year & we are very thankful to David and his team!

The company was responsive came out did the estimate and completed the job. They did a great job. I would recommend them, the team was nice and completed in less than a day. Also did some extra stuff that we needed done. My only issue now is that we have been waiting for them to call us back about some more work we were quoted on and have yet to get a response.

We used Basement Waterproofing Solutions for a very wet basement in a 100+ year old home in Adamstown, PA. The basement has probably NEVER been dry until we contracted with David several months ago. We had the work done in October 2017, but I waited to write the review because I wanted to be able to assure other readers that the basement has continued to stay dry. It has! Every time I go to the basement and actually SEE the floor - it makes me smile. For YEARS the basement ALWAYS had standing water in it and I never saw an actual floor since it was always covered in water or filth/debris from water that had evaporated. David was always responsive to my questions/phone calls and his workers were very good about cleaning up after the days work was done. In addition to the waterproofing we also had the vapor barrier installed and we couldn't be happier with the results. Attached is a photo of part of the basement. Thanks, David!

Looking for honest people? Stop here and give these guys a call. I had water coming into my basement from an unknown source causing damage to the drywall, carpet and mold to start forming. Brent showed up, he was polite, courteous and went straight to work diagnosing the issue. Brent talked me through every step of the way with his troubleshooting, leaving nothing for me to be concerned or worried about. He explained everything he was going to do and why before performing the task. The troubleshooting led to tearing a part of the dry wall down to take a peak behind. After some insulation and more dry wall removal, he found that water was not coming through from the outside but was instead a leaking pipe behind the wall. Good for me, since plumbers are cheaper than waterproofing a basement; bad for him since I wouldn't need waterproofing. Even after this revelation he mentioned the mold was isolated to a small area and cutting the area out would be sufficient. No mold remediation needed, another hit to his bottom line. The kicker...after all this work he walked away without charging me a penny stating that it was only "simple" troubleshooting. I wouldn't expect every house call he makes to be free like mine, they are a business after all, but the shear honesty and trustworthiness he exuded makes me hope my basement does actually spring a leak one day so I can give these guys another call.

I recently received a quote of $9,000 from another contractor for the same scope of work. Certain actions by that contractor during the inspection of my house made me uncomfortable with using that company so I contacted BW Solutions. Within a very short time of arriving, this estimator saved me $9000 because he said I neither had mold nor needed any upgrade to my drainage system. I feel totally relieved that my house has no major problems and that I don't have to put a lot of money into it, but more astonishing is how dishonest some companies can be, especially when dealing with a single woman. The representative from the first company actually coughed on the way down my basement steps and told me that was him reacting to the mold in my basement. However, he never coughed again during the entire next 20 minutes we spent in the basement. Thank you BW Solutions for being one of the few remaining honest businesses. Despite it costing your company a potential job this time, I will definitely call you again in the future should a need arise and I've already told my story to several friends.

This is the first negative review I've had to write on Angie's List. It took weeks to get an estimate, and then weeks to schedule the work. We finally set a date to complete the work and they had to reschedule - which they never did. It's rare to come across a business that seems to be so entirely uninterested in selling their services.

Perfect, done well ahead of time they stated

Guys were courteous, punctual, and professional. Finished product was very good.

Didn't receive a call back to set up estimate appt

The work was scheduled for two days and went smoothly. Total actual work time was just over 8 hours. They cleaned up the area very nicely, got paid and left the property. I breathed a sigh of relief to have this project finally completed after years of being at Mother Nature's whims. I have not experienced any major downpours since the project was completed, but the drain in the bank shows water coming out of the tile system from normal rains, and I'm pleased.

They were here on time and did a wonderful job. They covered everything. They put in a french drain and a sump pump. I would use them again and recommend their service.

No complaints. Salesman came out and did not try to hard sell me. Crew was out a week later. Crew worked quickly and very neatly no dust at all.

The guy was great, he gave me a great estimate, but I keep getting surveys on him. I don't know if I'm doing them wrong, but I don't have time to keep doing them. They guy came, he did an estimate. He did a great job on the estimate. I would have used him but I didn't get the grant that I applied for. I took the time to do a survey. He did a good job. He came out when I asked him to, the estimate was fair and reasonable. He was knowledgeable. The work was for my nonprofit, but we didn't get the grant. If I'd gotten the grant, I would have used him.

They were very good to deal with. They were very communicative. They were prompt and the people were great to work around, and they answered all my questions. They were top-notch, they were good. It all works! We haven’t had any issues. I don’t remember what the price was, but we did comparison shop and it was definitely comparable. A lot of work was done, it was pretty extensive.

I give them A's all across. They were excellent all across the board.

Brent was very knowledgeable to work with. We told him our concern was concentrated to one wall which showed visible water damage on the floors below. He even noted the mold that was growing on our beams, which was missed by our inspector and other companies. After this discovery, we opted for both the installation of the sump pump and mold remediation. We obtained quotes from three other companies. BWS was not the lowest quote, but we trusted them the most after meeting Brent and reading reviews. We scheduled and with two weeks, the work was complete. The workers cleaned up their gear. They even filled in a low spot in our basement and closed an open pipe without being requested - pleasant surprise. Regarding the mold remediation, it's more challenging to provide comments on as unless it's a high mold count, it's not visible. The basement did smell "clean" after the remediation but we didn't see any big noticeable difference. I have not conducted an swabbing or testing of the mold before/after. Again, hard to judge by the human eyes. Hopefully, with our new dehumidifier, we will be mold free moving forward. Thus far, we've had some April showers, but no issues with our basement remaining water free. Definite peace of mind. Would recommend and use again.

It went very well, they took a lot of time to understand the problem. They encountered a issue after the work was done and was able to resolve it.

They broke up about 18 inches of concrete around the perimeter of our basement. They installed perforated pipe and stone in the drain area and hooked it up to two sump pumps. They even installed taps for dehumidifiers and condensate from the furnace. We had gotten three estimates and theirs was most complete as well as the lowest. We received a lifetime warranty that is transferrable to the next owner.

Eddie and his crew were prompt and courteous. All ceiling tiles and concrete debris was removed. Sistering of the log beams proved difficult because of existing piping and electric lines but Eddie persevered and completed the work. When the ramp door speed drain didn't catch all run-off, Dave came out to inspect the job and made recommendations. At no extra charge, Eddie came the next week and made adjustments to the system which have proved to be adequate to correct the problem.