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Amspacher Tree Service

Tree Service, Snow Removal, Lawn and Yard Work

About us

We currrently accept cash,check or credit card payments and we do provide financing for people that need to make payments. We also offer 10-25% off competitors quotes

Business highlights

15 years of trusted experience
Emergency Services Offered

Services we offer

We do tree removal and trimming of all trees no tree to large or small. also offered is stump removal and bush and hedge trimming. If you need snow removed or lawn mowing and light landscaping we can handle it. We are familly owened and operated

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

3.510 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
40%
4
10%
3
0%
2
0%
1
50%


Rating CategoryRating out of 5
quality
3.8
value
4.2
professionalism
3.8
responsiveness
3.5
punctuality
3.6
Showing 1-10 of 10 reviews

Jodi C.
08/2019
1.0
tree service
  + -1 more
I would give them negative stars if possible. I called them the week of 8/5 asking to have a tree repair done. The lady told me they could not get to it until September, which I accepted. But, she would have someone stop by the property the following week and then they’d give us an estimate. I never heard from them the following week so I called and left a message for someone to call me. Still heard nothing back. I called and left another message the week of 8/19 and still nothing. I even asked that if they had decided they didn’t want or have time for the job, just to let me know so I could call someone else. Still nothing back. I reached out through their contact link on their website and still nothing. This is just very unprofessional and rather rude. I understand if a business doesn’t think your small job is worth their time or if they’re just too busy to do it. But, the courtesy of a return call would have been appropriate and appreciated since they made the commitment to at least give me an estimate. I would not recommend this business to anyone.
Description of Work: Tree Repair

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Sheryl B.
05/2017
1.0
tree service
  + -1 more
I had a huge tree fall on my property blocking my driveway and called my regular lawn guy and left an urgent voice mail. In the meantime I called Ampsacher's and also left a message. LuAnn returned my call and said since it was raining she would see what she could do. Meanwhile my regular Lawn Care Service returned my call and showed up and began the clean up job. Amspacher's eventually showed up and were FURIOUS that someone else was already doing the job. LuAnn called me SCREAMING at me and THREATENING me that her husband was going to come to my door (to do what? continue to yell at me?). The following day (yes, less than 24 hours later) I received a bill for $300 because she had to get a crew "out of bed" (at 11 am???) to come to my house. The other 3 companies that showed up were all thrilled that I had found someone to do the job and the companies all discussed how to go about the clean up and then left the job to my regular Lawn Care Company. In an emergency we must ALL learn to work together and not threaten and INTIMIDATE the potential customer. How dare they try to charge me $300. I will NEVER use this co
Description of Work: I had a huge tree fall on my property blocking my driveway and called my regular lawn guy and left an urgent voice mail. In the meantime I called Ampsacher's and also left a message. LuAnn returned my call and said since it was raining she would see what she could do. Meanwhile my regular Lawn Care Service returned my call and showed up and began the clean up job. Amspacher's eventually showed up and were FURIOUS that someone else was already doing the job. LuAnn called me SCREAMING at me and THREATENING me that her husband was going to come to my door (to do what? continue to yell at me?). The following day (yes, less than 24 hours later) I received a bill for $300 because she had to get a crew "out of bed" (at 11 am???) to come to my house. The other 3 companies that showed up were all thrilled that I had found someone to do the job and the companies all discussed how to go about the clean up and then left the job to my regular Lawn Care Company. In an emergency we must ALL learn to work together and not threaten and INTIMIDATE the potential customer. How dare they try to charge me $300. I will NEVER use this company and will continue to bad mouth them to anyone that will listen! THE WORST!!!!!!

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$300

Response from Amspacher Tree Service
On 5/25/17 a call came in from a frantic woman. She said a tree had fallen across her driveway and she could not get out. She was located over an hour away from our office. It was a rainy day so our crews were called off. I told her I would attempt to get a crew together and send them out. I paid three employees for three hours of wasting time and interrupted their day off. She did not tell me that she had called so many other companies. I never received a call from her when her lawn guy returned her call. All could have been avoided for so many companies with a phone call. This was the one and only time this has happened to us and yes I was angry. But as our loyal customers know I am not intimidating in any way. We always do our best to make every client happy. This was a situation that would have been easily avoided with a little common courtesy.

Frederick A.
05/2015
5.0
tree service
  + -1 more
unknown
Description of Work: I had a tree removed and the stump ground out; everything went well - they did a great job !

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$850

Response from Amspacher Tree Service
Thank you, thank you! We appreciate you taking the time to post this!

Michael W.
12/2014
4.0
tree service
  + -1 more
unknown
Description of Work: Trim trees and cut down one and got rid of the stump. They have to come back to do the trees in the back yard. Couldn't do then because of bees. So far did a good job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$575

Response from Amspacher Tree Service
Thank you for posting this even prior to job completion. The rest of the job went fine once the bees were dormant for the winter.

Michael P.
06/2014
5.0
tree service
  + -1 more
Great. Craig and his wife are good workers and friendly.
Description of Work: Removed 2 trees, trimmed out 1, ground out 2 stumps. Cleaned up well. Hauled wood/debris away.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$220

Response from Amspacher Tree Service
Thank you [member name removed]! We just keep on trying. Better to wear out than rust out, right?

Nicholas F.
05/2014
1.0
tree service
  + -1 more
This provider is ABSOLUTELY TERRIBLE. We had an ice storm this winter and got an estimate for cleanup. The estimate was dated February 11, 2014. We agreed to the services when we received the estimate and was told it would take about a month to get to us. They delayed and delayed until multiple months had gone by and we finally had to call and give them an ultimatum that they either needed to get us done or we would find another tree service to do the job. They finally started our job on a Sunday with only two people then didn't show up for a week. We had to constantly nag them by phone to get anyone to show up at all. After they finally finished the job, on May 9, it had been almost three months from the date the estimate was provided! To top things off, they sent us a bill with only 7 days to pay until a late fee would be assessed. The bill arrived on the due date. I mailed it that day, but a few days later a bill arrived with the 10% late fee added! What a slap in the face after all that we had put up with from them. Bottom line, this is a terrible company run by some very inconsiderate and unprofessional people.
Description of Work: Remove branches from ice storm three months ago.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,000

Response from Amspacher Tree Service
This years ice storm left us with tree damage everywhere. The [member name removed]'s called right away after the storm for an estimate. There was over a foot of snow on the ground at the time of the quote. After quoting the work, which was not an emergency situation, we received an overwhelming amount of true emergency calls. Trees on homes, garages, cars, power lines and across driveways everywhere. We didn't think it would take us three months to complete the clean up, but it did. Everything was frozen under the snow. During storms many tree services bump their prices up. We call it storm chasing in this industry. We do not do that, making us usually the lowest price and very busy. We had to prioritize due to risk, so for about 5 weeks we went around removing hung up limbs over homes, power lines, etc. Then we had to go back and clean up the mess we left everywhere. I spoke to [member name removed] several times and she said it was no emergency, they we fine waiting (most likely for the price). Then the snow melted and the grass started growing and they wanted it done asap, which we did. Our guys worked 12 hour days, 7 days a week for 3 months. We did the best we could humanly do. Most people understood the magnitude of damage in York. The [member name removed] threatened to hire another company after we had already started the work. As for the bill, payment is due upon job completion. We never ask for a deposit, but we expect to be paid once the work is done. The mail only takes a day or two. We have employees to pay and we are a small family owned company, not a financing company. This winter has unfortunately hurt many of the local tree services reputations.

Andrew H.
02/2014
1.0
tree service
  + -1 more
We just had an ice storm. An extremely large tree limb fell on our roof on a Wednesday. I called a few tree services and scheduled an appointment with Amspacher because they said they could be there on Thursday. On Thursday at around 3:00 pm I called because they hadn't arrived yet. No one answered so I left a message asking if they were able to make it. I didn't get a call back so I called about an hour later and a woman, who later said she was the owner, answered. I was already a little annoyed that she hadn't returned my call. I asked if they were going to show up at my house. She told me she didn't know and couldn't find out because as they were going to their scheduled appointments they were helping out the neighbors who didn't have scheduled appointments. She also told me that all tree services were so busy that companies weren't even calling customers back. I knew that was a lie because I had talked to about five other companies the same day I scheduled with them. Obviously by this point I was extremely upset because they were taking customers before us that didn't have an appointment and I have an enormous branch on my roof which to me is an emergency. The woman who I spoke to also told me she was just the messenger and I shouldn't be upset with her. I told her that at least she could have called me to tell me that they might not get there on Thursday but Friday. She answered "Are you kidding me!". I was speechless. She then told me that she was taking me off the list. And here I still sit with a tree on my roof. As of right now there is no damage to my roof that I know of. I just really hope nothing happens to it between now and the time I can get another service out here. That was so unprofessional, inconsiderate and rude.
Description of Work: Was supposed to remove an extremely large tree limb from our roof.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$150

Response from Amspacher Tree Service
The phone was ringing off the hook for the second day. People everywhere with whole trees about to or that already have hit their homes, cars and power lines. This person called pretty early, before the rush hit and we thought we would get to them, but as time went on, people with true emergencies began to call after talking with their insurance adjusters. The home was over an hour from our shop and we simply could not work any harder or faster. The "are you kidding" comment was after she spent several minutes of my time yelling at me. In my opinion she was selfish for thinking she was the only one with tree damage. Others were not as fortunate with property damage. If a neighbor comes to our crew with an uprooted tree leaning toward their home, we can not turn them away because someone has a branch on their roof that caused no known damage. In an emergency situation as widespread as this storm damage was, we can not stick to a schedule of first call, first serve. We must prioritize according to risk. I tried explaining all of this to her but she was not listening, just yelling. 99.9% of our customers understand the mass destruction that is out there and have been very nice and patient as we try to get the county cleaned up. There's always that one...

Nathan K.
09/2013
5.0
tree service
  + -1 more
Craig and his wife were both very informative of what best procedures with the tree and did not recommend anything that was not neccesary like some other quotes Ive gotten. After I hired, they came, did the job and cleaned up. I would def use them again for my tree servicing, cant beat the prices and the work
Description of Work: Had them out to first do a quote on removing a tree limb overhanging my garage that has broken off and also quote me on trimming the other part of the tree that hangs over the garage. Both quotes were very reasonable and beat competitors Ive gotten.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Amspacher Tree Service
Thank you so much for taking the time to post your review. We truly appreciate it!

David W.
06/2013
5.0
tree service
  + -1 more
Amspacher Tree Service was very punctual in returning my telephone call and setting up an appointment to see the trees that I wanted removed. They gave me an estimate on the spot and the total cost of the completed project was within the estimate. By the way, Amspacher's estimate was half the price of another tree removal company I contacted to do the same job. They told me they could do the job the first week in June and they tried, but rain prevented them from completing the task. They came back the following week, after the lawn dried out a bit, to finish the work. They ground the stumps, took the wood away, and removed all the debris from the trees. The yard around the trees looked as good after they left as it was before they arrived. I would definitely use Amspacher Tree Service again and recommend them to anyway looking for a tree removal company.
Description of Work: I used Amspacher Tree Service to remove five 30 feet high Leyland Cypress trees that were next to my patio.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from Amspacher Tree Service
Thank you, thank you, thank you!!!

helen R.
06/2011
1.0
tree service
  + -1 more
Did not go well. Price was in keeping with other estimates and he seemed like a really nice guy. Almost 2 weeks went by after recieving estimate. I had to call to find out when work would be done. They got their truck and chipper stuck in the yard which was not the real problem. The real problem was that the grass died within three days from where their equipment sat to a swath all across my yard. They got wood chips on my neighbors pool deck left leaves, sticks and branches all across the yard. Had to call again several days later to find out when they would finish the job. They drove across the same area again instead of where they were told to drive. Left a 5 foot section of trunk laying on the ground that we had to deal with. Received bill weeks later with a date on of 4/11, I hadn't even met them until 4/13. When I protested about paying the bill due to the fact I had to spend more than 150.00 to try and fix the damage the wife left nasty messages and got into an argument with me about the price and the condition of my yard, she was not present when the work took place. Never got to speak to the husband who gave the estimate and whose employees did the job. One employee walked off the job on the first day! Would not recommend at all, more trouble than its worth.
Description of Work: Small Maple tree taken down and stump grinding.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$150

Response from Amspacher Tree Service
I was told to drive thru the yard by the owner in that exact spot and offered to repair the damage but she insisted that it was no problem and her and husband planed on redoing the yard there anyway. The job was done in spring and every one that lives in york county has found out this was the worst ever for rain it rained 3 days out of the week for a month straight. I explain to customers that it will take about 2 weeks to get there to do the job that is normal time frame for all tree services unless you have an emergency this job was not an emergency. I recieved numerous demanding calls from Member to get her job done right away to try and make her happy I grinded the stump in the pouring rain. I was never told anything about chips on neighbors deck she had a 6 ft fence around yard not sure how chips would have missed the truck and cleared the fence. I did leave a small piece of the trunk when she talked to my wife it was only 2ft long and every time I heard the story it got longer 5ft now. If she would have called and said something about the stump I would have taken it away do to the rain I was in a hurry to leave and it slipped my mind HUMAN ERROR sorry Member. We where only told she was unhappy after recieving the bill in the mail then she called to complain and refused to pay the bill. My wife was very nice to Member till she called my wife an idiot and other rude name so my wife hung up on her which just made Member angier do to wife not takeing her insults I was left 3-4 messages with profanity. I could have fixed everything if my wife and I would have been treated like humans and not yelled and screamed at. I wish I could play the messages on here so the world could hear how she acted.

    Contact information

    2079 Taxville Rd, York, PA 17408

    http://www.amspachertreeservice.com

    Service hours

    Sunday:
    12:00 PM - 1:00 PM
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 12:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Tree Service,
    Snow Removal,
    Lawn and Yard Work

    FAQ

    Amspacher Tree Service is currently rated 3.5 overall out of 5.

    Sunday: 12:00 PM - 1:00 PM

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 12:00 PM

    Amspacher Tree Service accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,PayPal,Visa
    Yes, Amspacher Tree Service offers free project estimates.
    No, Amspacher Tree Service does not offer eco-friendly accreditations.
    No, Amspacher Tree Service does not offer a senior discount.
    Yes, Amspacher Tree Service offers emergency services.
    No, Amspacher Tree Service does not offer warranties.
    Amspacher Tree Service offers the following services: We do tree removal and trimming of all trees no tree to large or small. also offered is stump removal and bush and hedge trimming. If you need snow removed or lawn mowing and light landscaping we can handle it. We are familly owened and operated

    Contact information

    2079 Taxville Rd, York, PA 17408

    http://www.amspachertreeservice.com

    Service hours

    Sunday:
    12:00 PM - 1:00 PM
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 12:00 PM