Noble Cleaning Services

chose Angie's list to reach out and find a certified cleaning service. I input my information and results came to me and the first service to call me was Noble Cleaning Service, Owner Amanda Jordan. Amanda called me and we set a time to meet at my home for services that I wanted and pricing. I requested a Spring Cleaning. I was quoted a price of $200.00 We set a time for Amanda and her business partner, Joey to return to my home. Amanda and Joey arrived promptly January 30, 2020 at 9:00 am. Amanda was alone for approximately 2 hours before Joey arrived. At this time she was cleaning my upstairs bedroom and bathroom. She then began with the main level of my home and basement den. She asked me to walk around upstairs to check to see if everything was to my liking. I did check and all seemed well. They completed the project and asked me to call them if they had missed anything and they would be happy to return to my home and correct. They also asked me to please refer them to friends if I was happy with their work. She add that I would be invited to complete a survey regarding their work. My husband arrived home and pointed out several things that he noticed that were missed. I did not noticed these things at the time when Amanda and Joey were at my home. I have Cataracts and do not see that well. I called Amanda and explained that some things had be missed and she stated that she would come to correct as soon as she could. She explained that as soon as she arrived home to look at her work and family schedule she would call me that evening. She did not call me that evening at all. I called and text her several times on Friday 01-31-20 with no response. On Sunday 02-04-20 she text me to explain that her children had been sick and she was busy. Amanda asked me if Monday 02-03-20 at 3:00 pm was a good date and time for me. She was a no call no show. I sat at my home for two more hours. At 5:00 pm she text me to stated she had an emergency and would advise later. Tuesday 02-04-20 I text Amanda to ask if she can finish on Friday 02-07-20 or Saturday 02-07-20 and the response was can you only do Friday 02-07-20 after 3:00 pm. My response was yes I work until 3:00 pm. I have not heard back. Wednesday 02-05-20 I left a message for Amanda to please call 11:15 am I have called several more times today without a reply. I feel at this time I am getting the run around with Noble Cleaning Service. I would just like the job to be completed or a partial amount of my money returned to me. Noble Cleaning Service 5 Mohawk York Haven, PA 17370 717-964-1461

There were many areas that weren't touched at all in my home. We were promised "we clean from top of ceiling to floor". No blinds were dusted, window sills weren't cleaned, my master bedroom wasn't dusted. The dust that came off the wall was left on my lamp shades. A dead fly was left in one window sill. Mirrors weren't cleaned. Granite poorly wiped down. The hardwood steps weren't touched at all. Still had the same hair and dust bunnies that were there when they arrived. When I called/e-mail to complain, I was told that they were busy preparing homes for the holidays. If you have a business and you want repeat customers, you have to do a good job. I had to come home and re-clean my home that I had paid someone to come and clean for me. There is no fairness in this at all. I requested that they come back and finish the job or at least give me part of my money back and I was ignored. If you are looking for a mediocre cleaning job, Amanda and Joey are the ones that you want to contact. However, if you want your house really cleaned, use someone else. I woud have appreciated it more if they had refused the cleaning and told me that they had too many jobs at the time, rather than them coming to my house and doing the poor job that they did.