B&B PLUMBING & HEATING & A/C

Brian sounded annoyed and stressed when following up on a work order for my significant others property. Since my significant other has been staying with me, anytime he called the plumber we have been told that he will "get there when he gets there" with no time estimation or time frame to look for. Due to a death in the family the week the work order was placed (Feb. 8th 2021), a delay in response was apparently the cause of him not calling or scheduling time to fix this property. The plumber stated that originally he was denied entry to the property, which was untrue because he waited all day on Tuesday Feb.9th for him to show up. I understand the snow has caused all sorts of havoc and everyone is delayed but my significant others home is uninhabitable and he can't use the restroom without sewage flowing into the bath tube, can't wash dishes without the sink filling up and not draining/causing sewage to go into the restroom, or shower because of the nasty sewage in the bathtub/shower. It has been frustrating trying to schedule a time due to the plumbers lack of response and busy schedule. I am very disappointed in the response time and hope that our encounter when he eventually comes to my boyfriends property is more pleasant and productive. (My boyfriends address was used while setting up this account. He has been staying with me for 2 weeks in Mechanicsburg due to this issue).

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