Groff's Heating AC & Plumbing Inc

The tech was very knowledgeable and profesional, troubleshooting was done quickly and replaced my outside unit electrical contactor.

The technician arrived at the expected time. He was very professional in appearance and manner. He found a difficult leak located within an interior wall and repaired it very efficiently and professionally. After completing the repair, I asked about another, less urgent leak (expecting an estimate) and upon inspection, not only did he have the parts, but he repaired this one as well. All before lunch! Exceptional!

The technician arrived during the scheduled time. The inside components were checked and the permanent air filter was washed out. Checked the condensation pump and blew out the pipes. Proceeded to check the external compressor and fan. He was helpful and answered several other questions I had.

I would definitely use these professionals! The sales and service support person, that came to look at what needed done, was on time and professional. There was no cost for him to come out and look everything over. He thoroughly looked everything over, including the new fixtures we wanted to use. Andre informed me on how I could save money by using different fixtures. He even said it would be easy for me and my fiancé to install the other fixtures by ourselves. You could tell he was a genuine and caring employee, not just looking to take our money, as so many other businesses do. Andre followed up our consultation with an email and stated we did not need to email him back if we decided to do things ourselves. My fiancé and I already got the fixtures that Andre suggested and will be installing them ourselves this weekend.

Smooth easy experience from start to finish. I was able to deduce the cause of our low water pressure after researching the subject online. Armed with that knowledge, I asked the dispatcher to make sure their repair person came equipped with the proper equipment and replacement valve---and they did. Plumber was very friendly and helpful, completed the job in less than 2 hours, restoring pressure to our showers again. The repair cost seemed fair, beween 2 and 3 hundred dollars.

It was amazing. Been using them for ten years.

Water heater installation went smoothly. Kitchen faucet irreparable; significant expense to determine that. Subsequently received free replacement faucet from manufacturer and installed it on my own.

They wanted 3500 bucks to install a washer dryer hookup in my mobile home. Absolutely ridiculous!

I liked what he did. He came early,stayed till the work was done. Wasvery nice,and i would hire them again

Very professional, all work was completed same day, cost was right were I estimated it would total.

Excellent. Quick diagnosis and equally quick responses

GREAT! EASY... HE just replaced the faucet that had a stuck valve.

Great! Took just 2 mins. I couldn't get the old shower head off and had to bite the bullet.

Very responsive and always perform very professional and courteous work, will definitely do business with them again

It was excellent, they are on time, very prompt, they did not make a mess, they made recommendations to continue help take care of the unit.

It was great! Diagnosed the problem and had it fixed within 1 hour

Contact for condenser was not providing current, Replaced contact unit and checked pressure and temperature differential. A/C system operational.

We had water dripping into our basement from the second floor bathroom. After calling a couple of places, one of which promised to call me right back (but didn’t respond until nearly 6 hours later) and another that was going to charge $150 just to send someone out, Groff’s was able to set us up with a convenient appointment. Bill arrived right on time the next morning, even giving us a courtesy call to let us know he was on the way. He was both methodical and careful to try to diagnose the source of the leak with as little damage to our walls as possible. He eventually discovered our leak was related to the bathtub drain and overflow. Throughout the process he gave us options of how to best proceed and never tried to upsell us any extra services. He even let me help him with the new drain installation rather than calling out a second technician. When he left, we not only had our leak repaired, but he installed an access panel (to make future work easier) and gave me some helpful advice for some DIY projects I had been considering! Not only do I plan on using Groff’s for all our future plumbing needs, but I plan to specifically request Bill (although I’m sure all their plumbers are great!).

The amount of space to work with was tight. They had to be very creative to get the return duct to fit. They also built a box under unit so air would flow from bottom upward. It took some creativity to get it all to fit. Beautiful work!

It went very well. Very nice & professional service.

They did a great job. Clean, personable and professional group of men. Very thorough and conscientious.

The valve was replaced and the outside shutoff was also replaced.

Plumber was excellent. Personable and professional. Head of plumbing department visited and performed an initial estimate of plumbing needs in a house into which we recently moved. He was extremely helpful in explaining certain things to us.

I was impressed by how quickly they returned my call and got someone to our place to solve problem.

Very well. They had the job done on time, cleaned up every day and were extremely competively priced. They were one of six bids and they were the lowest price.