They had to come back few times because of the part that has not installed properly. Unprofessional.
Description of Work: Installation of dryer.
Rating Category
Rating out of 5
Frank L.
08/2015
5.0
home improvement stores
+ -1 more
Its good the guys in the lumber department, they walked around to help me out. I am not fully knowledgeable but they was very instructive and helpful they made sure i got everything that i needed before I left.
Description of Work: I brought supplies for shed.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
Yes, I recommend this pro
$213
Michael W.
10/2014
3.0
water heater repair
+ -1 more
Windows came in with all the molding not finished (not pushed in around the window frame) and one window glass was broken. The window supplier told me they were not going to do anything. That they believed that the order was placed wrong and if I wanted someone to come out it would be $380. I was told by Home Depot not to worry that no mater what they would make this right. Home Depot sent someone out and he fixed all the moldings. They ordered the sash and a month later came out and replaced that. I don't know if the windows were ordered wrong but the window company should have reassured me that no matter what this issue would be corrected. But thank you Home Depot, You Made It Right. You expect these new windows to come in correct. So there was some grief and about 5 extra weeks (on top of the 3 or 4 weeks for the initial order). All is well now
Description of Work: Nothing
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
Adam S.
09/2014
5.0
home improvement stores
+ -1 more
Excellent.
Description of Work: They were hired to install a new storm door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$291
James and Ernee H.
08/2013
5.0
roofing, siding, replacement windows
+ 1 more
There was nothing negative. Everything was positive about the experience. Their pricing was reasonable. They did good quality work and if there was a problem they came out right away and fixed it. They were on time.
Description of Work: We last used Home Depot to put in windows and put on our roof and our siding. The last one was about 3 years ago when we had the windows put in.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kenneth M.
06/2013
5.0
carpet installation, water heater repair
+ 0 more
They did a great job getting it into a very tight space. I was very please with how prompt they were and the price of service. They even hauled away to old water heater.
Description of Work: They replaced a nine year old water heater that went out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$850
David F.
05/2013
5.0
home improvement stores
+ -1 more
Home Depot has always been really good. Their prices are reasonable. Majority of the people that work for them are just normal people, I mean they are guys that spend most of their life doing a trade, that retire and then work in Home Depot, so their knowledge is pretty expensive for most parts. The prices are very competitive.
Description of Work: I use Home Depot all the time for a whole bunch of different things.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Scarlett T.
03/2013
5.0
water heater repair
+ -1 more
The experience went well. They knew what they were doing which is always a good thing. They were on time and did their jobs.
Description of Work: I bought a water heater from Home Depot and they installed it.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kenneth M.
11/2012
5.0
water heater repair
+ -1 more
See above. I had a terrific experience with replacing our water heater.
Description of Work: Our water heater came in a cramped closet. I failed. Home Depot was awesome. The cost of installation was ~ $125. It was quite reasonable considering the geometric gymnastics the fellow had to employ to get the damaged one out and the new one in & hooked up. Quite literally, there was exactly only 1 heater that would fit (who knew??!!) and this fellow was professional in how he handled things from start to finish.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Kate G.
08/2012
5.0
carpet installation
+ -1 more
They were very efficient and did a great job. We got a great deal. They finished the job within an hour. I would certainly recommend them to others.
Description of Work: We bought our carpet from Home Depot and then they installed it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Donna S.
04/2012
5.0
interior painters, home remodeling
+ 0 more
I would give them an A overall. The price is fair. The quality is good.
Description of Work: I purchase paint and other things at this store.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Jill F.
11/2004
4.0
countertops
+ -1 more
I HAVE USED HOME DEPOT FOR GRANITE/MARBLE TOPS FOR KITCHEN COUNTERS WHEN I HAVE BEEN PRESSED FOR DECISIONS WITH CUSTOMERS. OVERALL THE WORK AND HELP ARE FINE, BUT WHEN COMPARED TO TRUE MARBLE/GRANITE COMPANIES, THE WORKMANSHIP IS NOT THE SAME. THE ORDERING PROCESS IS FINE, BUT WHEN IT IS TIME TO DELIVER THE MARBLE/GRANITE TOP TO THE WORKSITE, THE INSTALLERS ARE NOT THE BEST IN THE BUSINESS. IF THE OPPORTUNITY ARISES, WILL CONTINUE TO USE THEM, BUT NOT NECESSARILY FIRST CHOICE FOR THIS PRODUCT.
Description of Work: PURCHASED GRANITE/MARBLE COUNTERTOPS FOR KITCHEN REMODELING JOB.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
05/2004
5.0
carpet installation
+ -1 more
THEY WERE VERY HELPFUL WHEN I CHANGED MY MIND ON THE COLOR OF THE CARPET I PICKED. THEY WERE VERY CAREFUL MOVING MY FURNITURE AROUND WHEN THEY WENT FROM ROOM TO ROOM. THEY DID A BEAUTIFUL JOB! THE PRICES WERE AWESOME AND IT WAS DONE QUICKLY.
Description of Work: NEW CARPET IN 5 ROOMS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
LISA Z.
04/2004
3.0
water heater repair
+ -1 more
EVER SINCE THE NEW WATER HEATER WAS INSTALLED, WE NOW HAVE NOISY PIPES THAT RATTLE. WE NEVER HAD THAT PROBLEM BEFORE. A FEW YEARS LATER, WE ALSO DISCOVERED THAT ONE OF THE PIPES WAS NOT UP TO CODE. WE WOULD NOT USE HOME DEPOT AGAIN FOR AN INSTALLATION WHERE THEY SUB-CONTRACT OUT THE WORK.
Description of Work: WE PURCHASED AND HAD THEIR SUB-CONTRACTOR INSTALL A NEW WATER HEATER.
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Service Categories
Water Heaters,
Hardware & Home Improvement Stores,
Carpet Sales and Installation,
Interior Painting,
Kitchen and Bath Remodeling,
Windows,
Siding,
Roofing,
Countertops and Backsplashes,
Appliance Repair
FAQ
HOME DEPOT is currently rated 4.4 overall out of 5.
No, HOME DEPOT does not offer free project estimates.
No, HOME DEPOT does not offer eco-friendly accreditations.
No, HOME DEPOT does not offer a senior discount.
No, HOME DEPOT does not offer emergency services.
No, HOME DEPOT does not offer warranties.
HOME DEPOT offers the following services: WATER HEATERS. COUNTER TOPS. CARPET SALES, INSTALLATION & REPAIRS.