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Waste Management

Garbage Collection

Reviews

4.38 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
38%
3
0%
2
13%
1
0%


Rating CategoryRating out of 5
quality
4.1
value
3.1
professionalism
4.1
responsiveness
3.7
punctuality
4.0
Showing 1-8 of 8 reviews

Mary G.
11/2015
2.0
garbage collection
  + -1 more
unknown
Description of Work: When I called the secretary was rude, would not have used them if there had been another option.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0


Michael D.
02/2015
4.0
garbage collection
  + -1 more
The telephone attempt at enrolling in new service was a disaster. After 40 minutes and being kept on hold multiple times, I was disconnected. I later enrolled online. The e-commerce site was easy and quick to use. The contrast between the telephone and online experience was remarkable. The trash bin was delivered promptly. The trash was collected promptly. The 73.98 USD that I cite above reflects non-recurring charges. There was 35 USD start up fee added to the first bill. The quarterly charge is expected to be 63 USD: 19.75 USD per month plus env. and fuel charges.
Description of Work: Enroll in new service and trash pick up.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$73.98

Dennis L.
05/2013
4.0
garbage collection
  + -1 more
It costs forty dollars every two months. They seem very good. They do the job well. They don't have any competition.
Description of Work: I used Waste Management for garbage collection. They pickup my garbage every Tuesday.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Andrea and Duane T.
11/2012
4.0
garbage collection
  + -1 more
Eventually seemed to get it right, but when moving into a new house, issues with trash pickup is a big pain.
Description of Work: contracted for trash pickup. Took 3 weeks to finally get the schedule correct. Missed us on two other occasions. Since our pickup is scheduled for Friday, there is no recourse till Monday then they finally picked up late Tuesday. Since then they seem to have finally gotten us on the schedule and are doing fine. From what we are told they are a little expensive, but prepaid the entire year to get a discount that seems to bring the price into the range of the other collection services. Not sure if we will renew next year, but will see based on pricing and service then.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$320

Lindsey U.
10/2012
5.0
garbage collection
  + -1 more
The garbage collectors are always prompt and courteous. One week, I had forgotten to put the garbage out at the curb and only realized it as I heard truck pull away. Within seconds, I received a phone call from a customer service agent asking if I had garbage for the week. The collectors came back to my house to pick up the garbage. I really appreciate that they took the time to do that.
Description of Work: We use Waste Management for weekly curbside garbage collection.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Michael W.
08/2012
5.0
garbage collection
  + -1 more
I am satisfied with their service.
Description of Work: I use Waste Management for garbage collection.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$40

Tonya P.
08/2012
5.0
garbage collection
  + -1 more
I thought the price was a lot for a trash pickup. Overall, I thought the experience was really good. One thing that did catch me by surprise was they expect that you pay 3 months up front and advance to start their services. Even though the price is kind of high, the service has been exactly when they said it was and they were very professional. I would use them until I find someone cheaper.
Description of Work: Waste Management does our garbage collection. They collect garbage once a week.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Marcia D.
08/2012
5.0
garbage collection
  + -1 more
They are pretty reasonable. If they are going to be late or if it is a holiday, they always call us to let us know. They work on schedule and on time in the morning. They really do a good job and I trust them. We did not had any bad experience with them.
Description of Work: I used Waste Management for garbage collection services. We still use them and they collect the garbage every Tuesday. I pay $76 for three months service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$76

    Contact information

    208 W 3rd St Ste 101, Williamsport, PA 17701


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Garbage Collection

    FAQ

    Waste Management is currently rated 4.3 overall out of 5.
    No, Waste Management does not offer free project estimates.
    No, Waste Management does not offer eco-friendly accreditations.
    No, Waste Management does not offer a senior discount.
    No, Waste Management does not offer emergency services.
    No, Waste Management does not offer warranties.

    Contact information

    208 W 3rd St Ste 101, Williamsport, PA 17701