Forsburg Furnace & Air Conditioning Co., Inc.

Arrived on time proceeded right away. professional and polite. Pricing was where it needed to be. It was a 2 day process, they finished up in about 1 1/2 days. Everything was well cleaned up prior to leaving. I would recommend this company highly.

They were very helpful in scheduling our work on short notice and in time for our family reunion in the heat of July. They came the day they said and everything was hooked up in a few hours. They hauled the old equipment away.

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They seemed experienced, and were careful not to make a mess.

TL:DR - Overall, I am pleased with the work done by Forsburg. I wish I had been consulted more about the particulars of placing the exhaust and they could have been a bit cleaner. 8/10 would use again. Pros: They were responsive and punctual They provided the services I asked for at exactly the price they quoted An HVAC friend of mine took a quick look at their work and generally approved. Cons Take all this with a grain of salt. I am not a professional, and there may be good reasons for all that follows. I feel like the way they ran the gas line and the exhaust was not efficient. They ran the gas through a window and across the basement - they had little choice in this I think, as the alternative would have been to try to drill through about a foot of stone. I am not clear though why they didn't run the exhaust to the same window. Instead, they ran it across the basement again, under my porch and cut a hole through the wooden lattice of my porch. I feel this detracts from the aesthetic appeal of the property. They could have also run it to another window, already cracked, that was about 15 feet closer and would leave the exhaust venting at the back of the house instead of the front. Had they consulted me about what I wanted, this is what I would have suggested. They were not the cleanest of labor crews. They did not lay down any sort of drop cloth. My kitchen floor was in serious need of a mopping as was my refrigerator, which they needed to move. Unfortunately, they weren't very careful when they moved the fridge and my laminate floor was scratched. It is surely not the only or even the most noticeable scratch, but damaged it was none the less. My basement steps had more than a few drops of heating oil on them from the removal of the old equipment. They left behind some trash from their lunch break, including a beer bottle. I can't be certain that the beer bottle was theirs, as I also enjoy beer however, I don't remember ever putting a beer bottle in that particular corner of my basement.

Went very well. Start and completion dates were met. Workers were very professional and neat. Clean up during and at completion was very good. System does everything they said it would do. Will save hundreds of dollars over heating oil cost.

Bill from Forsburg Furnace and his team put in central air for us; we are an all-electric home, not hooked up to a furnace. We are very happy with it. It is a Carrier unit and works very well. Bill and his staff did a good job; they were here when they said they would be and completed the work a day sooner than they thought they would. Bill did a nice follow up, coming in, running through everything and answering all of our questions. It has only been in for about 2 weeks so time will tell if anything changes but as of this point we are very happy with Forsburg Furnace and I would recommend them.

This gentleman came out to the house when he said he was coming. He appeared to be kind. Now, we're just waiting for his bid. We haven't heard from him. It's been a week now.

Overall Forsburg Furnace and Air Conditioning did a good job. I got annoyed with one of the technicians who drained the water in the water heater on our cedar floor. The owner came over several times to make sure everything was good and he reprimanded the technician who messed up our floor. The owner was very nice and professional, but some of his technicians are young and lack professionalism.

Complete job took 2 days. Crew was very professional, neat and hard working. Crew showed up both days at time they said they would be there. Additional duct runs were added since system hasn't been right for years. All rooms are now heated evenly and comfortable. Job looks very good and everything was cleaned up very well upon completion. Can't beleive how low utility costs are running with this unit. Expect 40% to 50% savings over heating oil. Would recommend Forsburg Furnace to everyone.

I called Forsburg Furnace on a Sunday. A tech called me and was at my house within an hour. The tech was prompt, polite and professional. I have dealt with Forsburg Furnace for many years because Bill and Karen Bean are honest and caring professionals who treat me as a valued customer. I will recommend them to anyone. Thank you Bill and Karen for being the kind of business I can trust.

I went to another company....