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Lumber Liquidators

Hardwood Flooring Sales and Installation, Flooring Sales and Installation

About us

Cost is determined by the job. Financing available. Additional phone - customer care - (800) 366-4204. Store number - 121. Additional email - customercare@lumberliquidators.com.

Business highlights

32 years of trusted experience

Services we offer

Flooring & hardwood flooring products installation and sales.


Accepted payment methods

Check

Reviews

4.32 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%


Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.3
responsiveness
4.3
punctuality
5.0
Showing 1-2 of 2 reviews

Joseph K.
05/2017
5.0
hardwood floor
  + -1 more
They did a good job. I?m probably not going to need them anymore, but I will.
Description of Work: I had my floors put in by them. It was wood flooring. We went to the store and picked out which one we wanted. They delivered it and then we had to leave it in the room where it was going to be installed for a couple weeks before they could install it. Then a crew came and they installed the whole thing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Ellen F.
02/2010
1.0
flooring contractor
  + -1 more
I had a contactor purchase laminate flooring from Lumber Liquidators for installation in my kitchen. In between the time of purchase and the time of installation, he passed away. I finally found another person to do the work (a flooring professional) and he informed me that this flooring was totally inappropriate for a kitchen (it would scratch too easily - not a high traffic area floor). I went to return the unopened boxes of flooring to LL, asking for store credit to purchase real hardwood (at twice the price I paid for the laminate) and they refused to help me out because the flooring had been purchased over 30 days before. The guy didn't care about my situation, or about making a sale for a considerable amount of money more. So I'm stuck with flooring I can't use because of their unbending "corporate" policy. Home Depot or Lowes would never treat customers this way. The lousiest customer service I've ever experienced. Would never do business with these people again.
Description of Work: A contractor who was going to install laminate flooring in my kitchen purchased flooring from Lumber Liquidators. It was the incorrect flooring and they would not accept an exchange of UNOPENED boxes.

Rating CategoryRating out of 5
value
4.0
professionalism
1.0
responsiveness
1.0

$535

    Contact information


    Service hours

    Sunday:
    11:00 AM - 4:00 PM
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 7:00 PM
    Friday:
    8:00 AM - 7:00 PM
    Saturday:
    9:00 AM - 4:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Hardwood Flooring Sales and Installation,
    Flooring Sales and Installation

    FAQ

    Lumber Liquidators is currently rated 4.3 overall out of 5.

    Sunday: 11:00 AM - 4:00 PM

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 7:00 PM

    Friday: 8:00 AM - 7:00 PM

    Saturday: 9:00 AM - 4:00 PM

    Lumber Liquidators accepts the following forms of payment: Check
    No, Lumber Liquidators does not offer free project estimates.
    No, Lumber Liquidators does not offer eco-friendly accreditations.
    No, Lumber Liquidators does not offer a senior discount.
    No, Lumber Liquidators does not offer emergency services.
    No, Lumber Liquidators does not offer warranties.
    Lumber Liquidators offers the following services: Flooring & hardwood flooring products installation and sales.

    Contact information


    Service hours

    Sunday:
    11:00 AM - 4:00 PM
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 7:00 PM
    Friday:
    8:00 AM - 7:00 PM
    Saturday:
    9:00 AM - 4:00 PM