United Home Cleaning Services

Helpful and knew his Job.

They were a nc/ns for the 1st appt. They did not return my phone calls the day they were supposed to come. Never got an explanation just a half hearted apology. The work was satisfactorily done at a reasonable price. The subsequent estimate to replace the $10 vent cover of $500 is insane!!!

My experience was good with booking. Mike, the owner was willing to work with me on prices. The tech that came out was very nice, but all of my vents are now ripped around the edges from the paint. He just pulled them out of the ceiling and used a screw driver to pop them lose. This ripped the paint. He never even tried to use a razor blade to cut the paint lose. I have pictures of all of the damage.

The technician was awesome. He worked with mr in light of the issues I had with the sales person I spoke to on the phone. I had called to remove a birds nest in my dryer duct outlet. I was given a reasonable quote. The sales person asked if I would be interested in getting my HVAC ducts cleaned and mentioned they were running a specialist asked what the price included. He explained it was a thorough cleaning of all HVAC ducts and air returns involving sweeping and extracting of dust and dirt and allergens. I said that sounds good since I have severe allergies I agreed to have a duct. When the tech arrived I was informed that there were two types of duct cleaning the special was a quickie cleaning not a thorough duct cleaning. I declined having that done because it was not what I was told and agreed too. The complete cleaning is hundreds of dollars more. I learned that this miss representation of this service was an ongoing issue with this company due to trading new employees I instructed the tech to clean the dryer duct and remove the clog caused by the birds nest. The tech went above and beyond since the sales person told me over the phone that the price included cleaning and any repairs he made would have cost several hundreds of dollars. He honored the quote I was given. I am waiting for the company to contact me about resolving the issue regarding the HVAC cleaning service. At the present Iâ m not thinking this is misrepresentation but a trading issue. Iâ m hoping we can resolve this issue and I can get my HVAC ducts cleaned

It was fast I hope they did a good job!

Great service. Tech was very patient with me as I asked a number of questions being the first time I used the company. Plan to use them again.

Thanks!

Kept me apprised at all times. Scheduled dor next year.

Prompt Service. However, after only 1/2 hour tech said he was done. When I looked to check the damper/ flue, copious amounts of creosote fell down into the hearth. All I did was tap it to determine if this cleaning had been thoroughly accomplished because this was my major concern.

Very professional

Very professional and prompt

Quick response, knowledgeable, very fair price. Would recommend them to anyone. THANKS

The experience was excellent. The entire start to finish was incredibly professional, the integrity superb and the customer service unquestionable. I would recommend the company without hesitation.

outstanding

I was very impressed by Mike. He called me right away and he came out immediately.He did a great and efficient job.

Because arriving an hour early, my husband had to take over the visit. He was very impressed with the tech’s knowledge and patience finding the problem and correcting the issue. I would definitely recommend this company to anyone having a similar issue.

They did not clean the smoke box or damper

Their service tech was thorough and knowledgeable

Very knowledgeable and very reasonable in pricing. Responded quickly to my inquiry of service. Very happy with with a price quote up front and with the work.

Very knowledgeable and fast service. Job was completed by a an excellent technician and I will be a customer again.

Customer very pleased with our Pro service.

We had a clogged chimney. Ron was very pleasant, cleaned it out well and left the area clean

Very professional.

They couldn't fix the problem entirely, and I was forced to call the people who installed the pellet stove, because the parts are under warranty, but only if I go through the installer. However, the tech was very knowledgeable, and I would have kept going with them, if not for the circumstances.

He did a decent job.