United Home Cleaning Services

chimney sweep, fireplace company

About us

We are a locally owned and operated company with 18 years of service. We value honesty and integrity, and stand behind our work. We specialize in chimney cleaning, air duct cleaning and a variety of related projects. We pride ourselves on the quality of our work as well as our commitment to outstanding results. We look forward to building long-term relationships with our clients and guarantee your satisfaction!

Business highlights

27 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.5535 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
12%
3
5%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.5
value
4.4
responsiveness
4.6
Showing 126-150 of 535 reviews

Sher k.
10/2022
5.0
I highly recommend Logan Hess and Chimney. He came to help with our dryer vent, was quickly able to diagnose the problem, was efficient and helpful, answering all our questions. Hope to not need him any time soon but will certainly call him first

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Brew k.
10/2022
5.0
Ron and his assistant came out the same day. They were friendly and knowledgeable. The estimate was somewhat higher than a competing quote, but he returned well ahead of the date promised with the newly fabricated chimney crown. His installer did an excellent job and afterward shared photos of the important details. I feel good about their quality.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dric k.
10/2022
5.0
Logan, and his assistant was awesome! They cut-to-size and replaced my refractory panels in my outside fireplace. Communication was great and the cleanup afterward left my deck spotless. I highly recommend United Home Cleaning Services to everyone!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dea k.
10/2022
5.0
I contacted Ron Own re service and made an appointment, but was able to fix my gas log fireplace myself. Ron was amazing to deal with. was gracious, personable and most professional. I've dealt with some surly customer service reps lately, so her excellence makes her an incredible exception! Thanks,

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ethe k.
10/2022
5.0
Logan is awesome. He did a proper job of cleaning our chimney and even helped us out with a pesky gas log configuration and burner advice. He goes above and beyond! Highly recommended!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Edwi k.
10/2022
5.0
I called Logan this morning about a fireplace /gas concern. He was able to drop by our home (in between his appointments) to assess the source of our concern. He was extremely professional, showed up on time and he provided an explanation of the problem and steps for repair in a clear and concise manner. Also very good with our dogs. We will definitely use going forward for all our maintenance /repair work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Geor k.
10/2022
5.0
Ron is a total professional. He is extremely responsive, fair, and gracious. He knows his business inside and out. I would gladly recommend him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Aja i.
10/2022
5.0
I called United Home Cleaning Services based off of all the great reviews on all the websites and I was not disappointed. Scheduling an appointment was easy and the person arranging everything was friendly and kept me updated until my appointment day. his colleague arrived promptly and did a very thorough and professional job cleaning my chimney. kept me informed all along the way of the process, and gave his recommendations with regard to maintenance which was greatly appreciated, no pushy sales here. He was polite, honest, and will definitely do right by you. Highly recommend and I've found my go to chimney company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Eson k.
10/2022
5.0
United Home Cleaning Services team was wonderful. If i could give more than 5 stars i could. Great customer service and quality work. I would highly recommend this company for quality mason work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rgeo k.
10/2022
5.0
His crew were fantastic . They did a wonderful job . I loved their work on the steps and walk way. And with new wall , my House looks brand new. Thanks Ron. I will be having more jobs for you soon. Keep up the good work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

kelcie c.
10/2022
5.0
Logan and his team did an amazing job with our new patio installation. They are very professional, reliable, and produce quality work. Highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jim K.
10/2022
5.0
The team member was polite and professional and did a really great job cleaning our gas fireplace. Also answered questions and sent us a quote if we wanted to replace the glass. Overall a great experience and I will have them back next year for annual service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gary S.
10/2022
5.0
Personable and professional. Showed me his findings and explained his recommendations. Highly recommended.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Paul K.
10/2022
5.0
Good wholesome clean work. Would definitely hire again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sharon Y.
10/2022
5.0
The service man was arrived on schedule was efficient,explained the entire process thoroughly and was great to work with. I will definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$150

Nicholas K.
10/2022
5.0
They called back within 5 mins of me inquiring online and made an appointment after speaking to the owner and him explaining the charges to me. My technician Logan showed up on time and did a excellent job, he was very professional and left my home just like he found it!! They will definitely be getting all my business in the future

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Vicki D.
10/2022
5.0
Did a very thorough job at a reasonable price Very satisfied

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Allen R.
10/2022
5.0
Very knowledgeable tech and great customer service experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jaclyn L.
09/2022
5.0
Within our price range, quick service, left no mess!! Also identified other serious issues with a second flue we didn't know we had. Grateful for the peace of mind that comes from a thorough inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bryan S.
09/2022
5.0
They did excellent work on my wood pellet stove

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Roger J.
09/2022
5.0
Great job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Don M.
09/2022
1.0
A tech that was very nice came to my house to troubleshoot a gas fireplace that would not fully light. On the call I received, I was told that there would be a $149 service charge and if the suspected flame sensor component was faulty, they would have to replace the entire unit and the cost would be about $450. Seemed reasonable to me. After the tech finished troubleshooting, he diagnosed a bad orifice. Sounded accurate to me. Later that evening, I received a message that the repair would cost $795 (on top of the $149 that I already paid for him to diagnose the problem). Knowing a little bit about how gas fireplaces work, I called them back and left a message asking them to explain the charge to me since it seemed high. As of me writing this review, I have not heard back from them. I did my own research and found that an orifice for a gas fireplace runs anywhere from $10 to $12. I rated them high on quality because the tech diagnosed the problem somewhat correctly. After looking at the fireplace myself I realized that he was correct about the orifice being the problem, but an orifice cannot really go bad since it is just a small, restricting hole in a piece of metal, but it can get plugged. Once I cleaned out a spider web from the tube leading to the orifice, the fireplace works as normal. I have no choice but to believe that once they visited my house, they saw an opportunity to significantly overestimate the cost of the repair. It took me 30 minutes to take the components apart, remove the spiders web, and put it all back together. Be cautious if you choose United Home Cleaning Services.

Rating CategoryRating out of 5
quality
5.0
value
1.0
responsiveness
1.0


Matt C.
08/2022
5.0
On time professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Helen F.
08/2022
5.0
Prompt and very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,120

Danielle W.
07/2022
5.0
Mike was quick to respond and very professional. The team arrived on time and did a very efficient job. The quality of the work far outweighed the price. United Home Services will be my go to in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$245

Contact information

1350 McArthur Road, Whitehall Township, PA 18052

http://unitedhomeservices.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Licensed*

Trade License Number
PA152167
Trade License Locale
PA
Trade License Expiration
11/04/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

chimney sweep,
fireplace company

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

United Home Cleaning Services accepts the following forms of payment: CreditCard
Yes, United Home Cleaning Services offers free project estimates.
No, United Home Cleaning Services does not offer eco-friendly accreditations.
No, United Home Cleaning Services does not offer a senior discount.
Yes, United Home Cleaning Services offers emergency services.
Yes, United Home Cleaning Services offers warranties.

Contact information

1350 McArthur Road, Whitehall Township, PA 18052

http://unitedhomeservices.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day