Chris Jackson's Contracting

Chris and his associate performed work in a timely and punctual manner. They were professional and I had no concerns having them in my home!

He was great. He was very talented and had a fair price. There wasn't anything that he couldn't do. He was qucik to respond to any problems that came up.

Chris and his assistant, Tony, completed the work within two days. They were professional, reliable, considerate, and gave helpful suggestions.

VERY WELL! Chris was very responsive and gave me an on the spot estimate and scheduled the work for a date less than 2 weeks from the initial meeting. Called me twice during the day (totally appropriate) to clarify and ask a question- which is something very important to me. Plaster and painting- very good- looks like new! Built a perfect window seat with storage- exactly what I wanted.

Chris was great to work with from start to finish. He responded to my phone call promptly and assessed numerous projects in our initial meeting. He was able to start work the following week. Chris and one of his workers put in a full day to complete a fairly long list of odd jobs and projects. He was happy to answer questions and verify how we wanted different jobs done, which I appreciated. The quality of work was excellent. I have already recommended Chris' services to a few neighbors and would work with him again.

Chris and two workers came on time and went right to work, one on each project, with supervision by Chris. They discovered a leak in the pipes below the toilet. Instead of replacing all of the pipes, they recommended a repair. They soldered it and left the hole in the ceiling open, in case there was an addtional leak. The leak in the powderroom was from a valve, and was fixed. The faucet handles in the shower were old and needed new stems and washers. While he was there, he did a little repair to the grout. They did a great job, cleaned up well, and will come back to patch the hole in the ceiling.

I've lived in my house 17 years and have always had problems with peeling plaster around 2 windows due to water. Recently, however, other windows began experiencing the same problems. I got Chris's number from Angies List and called him to set up an appointment. He was very affable and certainly knew his business. The price seemed reasonable so I hired him. He started on Monday, Oct. 5th and was finished with all work by Thursday, Oct. 8th. I have had other people try and stop the leaks, all to no available. Chris was the only one who actually explained to me how the windows were constructed, why the water was coming in, and what the solutions would be. While the work was in progress, his helper also offered further explanations why the water had been coming in. Even though there was no guarantee, he said he would return if any problems occurred. I was impressed with the knowledge, the workmanship, and the professionalism of the company. I'm thinking of remodeling my kitchen & bathroom. I'll certainly use them.

He was very professional and a very nice person.

Great experience. Mr. Jackson was pleasant to deal with from start to finish. He arrived promptly to do an estimate. Two weeks later he and his assistant arrived promptly to do the work. They were quick, clean and courteous. He even did a small repair on the front door (no charge) without being asked. Hire Chris Jackson. You won't regret it.

Some of the work was fine. The gutter was fixed well, and the gutters were cleaned. However, the water damage fixing was very messy and only partially cleaned up, and in addition the wrong color paint was used so now we will have to get our whole ceiling repainted. Also, after taking the day off work, he called in the morning to say that he wasn't going to make it that day. Very unprofessional in that respect.

I am so pleased because it was a pain in the neck every year. I have always been so pleased with him and always call him when I think of something. I got him originally from Angie's List.

Chris Jackson came to our house one evening in November after we closed on our new house. We went over all the things that had to be done. He presented us with a written contract but did not give us a copy. It was late and insisted that he send a copy to us immediately. He agreed to email a copy the next day. I asked him to do the work after we moved into the house. He refused. He said that it had to be done before we moved in, otherwise he would not be able to perform the work. In fact, it also meant that we could not inspect the work and comment on materials being used, where they were placed, and what function they would have. I finally received my copy of the contract and was very angry that it did not say what we had agreed on verbally. He never presented us with a finally invoice with a detailing of materials and labor. We came back three days after he had finished the work to inspect it and were aghast. There was a flood in the furnace room and windows and walls were sweating in the basement and first floor. The flood would have remained for another week until we moved in had we not noticed this flood during our inspection. He admitted the flood was caused by his improperly installing a humidifier to the furnace. He stopped the leak and cleaned up the flood, however, the humidifier never worked properly. We called him several times and emailed him about this. He came once for about five minutes, never went through the house to go over what he had done. He claimed there was not enough time. He did inspect the water filter and claimed it was working fine. That was because another contractor had fixed it but only temporarily. It stopped working a few weeks after Jackson had come back d to the house. It is summer now and the humidifier leaks. In addition, he installed a vent that was supposed to be reinforced from the dryer to the outside. The vent collapsed after only a couple of months. A friend of mine did extra reinforcement of the vent which has been working OK. In addition, he had promised to fix a screen door. He put a spring on it but it does not properly work. He had said he would prepare the attic so that we could at least walk through it to inspect for any damage from the roof. All he did was place a few thin boards unsecured in the attic. I was only able to get one workman who was used to working in attics without floors to go up to the attic. He also installed a vent in the door in the basement which was supposed to equalize air flow in the basement. It was a waste of time, it did nothing. He never advised us that the water filter to the sink would only work for cold water as I needed one for warm water as well. After several attempts at getting Jackson to correct these problems I just gave up. Update since this last report the humidifier has stopped working or started leaking several times. In 2009 a contractor I am using now had advised me that the humidifier was improperly wired, and actually should be replaced as being poorly designed and installed. Finally in January 2011 two years after the humidifier was put in it totally crashed causing a severe flood. I have now contracted to put in a whole new system. I have read Mr. Jackson's response and I agree that up until he did this work on our house in Greenfield we were totally satisfied with his work. We did have a good working relationship. The work of moving our things was as good as any mover we have ever used. And he did stick to his estimate. But like most movers we have had he disassembled furniture but never reassembled it. He only moved the things we could not move in a car. As I said, no mover I have used was any better, some were much worse. He is wrong in saying that I did not contact him. I contacted him numerous times after we moved which he never acknowledged so we just gave up. He also said when he did come that everything was fine and it was not, otherwise I would not have had to retain other contractors.

I really liked the quality of their work and they have really good attention to detail. They are reasonably priced. Chris Jackson is extremely responsive. He answers his cell phone all of the time. He is open to feedback. He goes over the work with me at the end of every paint job. He?ll touch up anything that needs to be touched up. They also clean up after themselves. Those are some great things about them. There is one negative. He did not give me a written estimate for the work. He wrote it up before he started the work. There were some things that I requested and I don't think he heard them. He didn't write them down and they didn't happen. I would recommend to people that they make sure he writes down anything specific that they want. We wanted a different type of paint. I realized that he wasn't using the kind of paint that we wanted. When I let him know that he wasn't using the paint we wanted, he was happy to use what we wanted. He just had not heard what I had asked for.

He was prompt, professional, called when he was on his way, always showed up on time, cleaned up when each job was completed. I would highly recommend him and use him again in the future.

Chris wanted $770. Another contractor, Phil Troese, came and did all the work for $250.

They installed 2 countertops, a sink and put a handle on the water heater. They put sills and screens for the windows. They also fixed a lot of cracks which were on the outer walls.

he was on time and did the work as described and also cut a branch of my tree that was hanging over into my neighbor's yard. he provided an additional estimate per my request and gave suggestions for future repairs.

Chris came out one evening to look at our list and provided a verbal estimate for each component. We scheduled the work that night with one day for the smaller jobs and a week for the larger job. For both jobs, Chris checked in a few days before to confirm that we were still on schedule. Chris breezed through the smaller jobs and I wish I had been organized to ask him to do some other things. But now we know that he can pretty much do anything. He also noticed that our front glass door was sticking badly and replaces the screws on the spot for no charge and now it works much better. The larger job involved removing a wall of mirrors and layers of wallpaper, replastering and painting. Chris' prep and paint crew were excellent and they really paid attention to detail and did not hurry things just to get done. Also, during the course of emptying out the room, we found some other things that needed to be done like moving an electrical outlet and painting a bookshelf and Chris readily added that to the scope of work. The final product looks great and we will definitely turn to Chris for the next one.

He was very professional and did what he said he was going to do when he was going to complete it.

His work is very good, he is professional, reliable, and pleasant to deal with. He is good about explaining things and easy to reach. I will continue to used him.

Weather was a major factor & a problem. This job was scheduled in the late fall. As you can imagine, painting and wood repair does not go well with a Pittsburgh winter. However, Chris and his crew kept me informed as to when work could be done and were always punctual and professional. The storefront was being rehabbed for a new tenant so cost was a factor. Chris kept my cost down by fitting the work into breaks in the weather and other jobs which was fine by me and worked out very well. The work was excellant and done in a timely manner considering the winter complications.

He and another co-worker did the job. I wasn?t completely satisfied with his work. I had extra paint and he only put 2 coats of paint on the foundation. I wanted him to put a third coat but he said that it was ok. The color did not match the rest of the foundation around the house. I did not call him back to have it corrected which I should have done. His price was expensive.

What a pleasure it was to work with Chris and his crew! We completely overhauled an old, scary garage -- Chris gave us an estimate (and final cost came in right on target); set a date and was there when he said; everyone worked hard and acted professionally; the result is great. Real nice people, great work ethic, responsible and dependable. Chris and crew are models of what contractors should be!

I called Chris because my chandelier was hanging by a thread. The screws that held the chandelier to the ceiling came loose creating a dangerous condition. Chris came over the next day and repaired it quickly. There are many handymen offering services in the east end - Chris is the best by far.

After I called, he came to the house, looked over the work to be done, gave me an cost estimate, and scheduled the work. Less than a week later he and another worker came to do the work. He was professional knowledgeable, and and timely. I reached him on my first phone call, and he came at the time scheduled to do the work with the equipment he needed.